dll user 32.dll

[promarc]

ive just bought a lap top 2 weeks ago brill but got up this morning switched on my lappy and got a bar up saying rthdcpl.exe.illegal system dll relocation and underneath this i also get dll user 32.dll was relocated in memory and dllc:\windows\ssystem32\hhctrl.ocx. dont know if its a coincidence but my girlfriends m8's son came round with his lap top with windows vista and tryed linking them together, i am at my wits end is there a simple solution to this problem?

[NooNoo]

Welcome to Windrivers promarc

user32.dll should not have a space, can you confirm the exact spelling (including upper and lower case) on this file please?

This MAY indicate some sort of virus or spyware. What antivirus program do you have?

Do these messages appear at startup, does XP get to the desktop? Do these messages happen when you click something?

[futuretech]

The error in HHctrl.ocx seems to suddenly have been hitting lots of computers after windows updates. The control is used for the activeX control in the user help interface and there was a patch pushed out Tuesday to stop a vulnerability. I have been looking to see which one was causing the error but so far have not found the KB that contained the patch.

[futuretech]

http://www.microsoft.com/downloads/details.aspx?familyid=74AD4188-3131-429C-8FCB-F7B3B0FD3D86&displaylang=en

This is apparently Microsofts patch for that issue the error
rthdcpl.exe.illegal system dll relocation and underneath this i also get dll user 32.dll was relocated in memory and dllc:\windows\ssystem32\hhctrl.ocx

points to an issue with the Realtek audio driver and the patch they pushed out Tuesday. They have released a fix for it but might have to be installed as an administrator.

[promarc]

thanks guys its when i switch my lap top on the desk top icons come on fine then the first bar that come's up is this The system DLL user 32.dll was relocated in memory The application will not run properly, The relocation occured because the dll c:\windows\system32\HHctrl.ocx occupied an address range reserved for windows system DLLs. the vendor supplying the DLL should be contacted for a new DLL's if that helps, hopefully its nothing major and my spyware is norton ive done a full system check nothing wrong there

[NooNoo]

So you need to go to your motherboard manufacturer for a sound driver update and refer to futuretechs link.

[promarc]

thanks guys ive sent an e-mail to my manufacture of my lap top just waiting for a reply now i'll keep you all updated thanks guys

[NooNoo]

Just reinstall the current driver promarc... what latop make/model is it?

[promarc]

thankyou noo noo for your time my lap top is a acer travelmate 2491Lci and how do i reinstall the program

[NooNoo]

What country?

[promarc]

im in the uk if thats what you need to know m8 my head is all mashed up sorry

[NooNoo]

here is the audio driver (ftp://ftp.work.acer-euro.com/notebook/travelmate_2490/driver/Audio%20Driver%20Realtek%20Ver.5.10.0.5273.zip[/url) download it to a place you can find, eg c:\sound then unzip the files - there should be a setup file in the unzipped files - double click it and follow the installer instructions.

[promarc]

tried that noo noo and it gives me this ftp folder error, windows cannot access this folder, make sure you typed the file name correctly and that you have permission to access the folder DETAILS:The operation timed out

[NooNoo]

Oh well, you will have to learn to use the ACER download site... click here (http://support.acer-euro.com/drivers/downloads.html) Choose your travelmate (2490) as they do drivers by model series. The use the xp drop down box to select Audio Driver Realtek. If like me you just get a bleep and nothing happens use the link at the very bottom of the page - ftp site. Select driver then choose Audio Driver Realtek Ver.5.10.0.5273.zip

[promarc]

thank you noo noo for all your help and advice m8 acer as just give me a link to microsoft support for a patch which has worked thank god but cheers m8 its good to know there is genuine people out there prepared to help numb skulls like me LOL bye for now if any one needs the link its http://support.microsoft.com/kb/935448/en-us

[NooNoo]

I fixed your link if you are wondering why the edit message - thanks for posting the fix - I am sure others will be very grateful.

[roro57]

hi im having trouble with when i turn my computer on it said DLLC:\WINDOWS\SYSTEM32\HHCTRL.OCX WHAT DO I DO??

[NooNoo]

Welcome to Windrivers roro57

You follow the instructions shown here (http://support.microsoft.com/kb/935448/en-us) which is the link that promarc posted above.

[roro57]

hi im having trouble with when i turn my computer on it said DLLC:\WINDOWS\SYSTEM32\HHCTRL.OCX WHAT DO I DO??
thank you

[markduren2458]

I had the same problem and I found this worked:


First, try registering hhctrl.ocx. Type regsvr32 hhctrl.ocx in Start, Run. If that does not help, read below for other possibility:



Install this patch, which provides you an updated version of HHctrl.ocx and which eliminates the actual vulnerability:

811630 HTML Help Update to Limit Functionality When It Is Invoked with the window.showHelp( ) Method

-or-

Visit the direct Microsoft downloads page:
Windows XP Patch: Enabling Applications to Access HTML Help in a New, Restricted Mode

This installs an updated hhctrl.ocx - Alternate CLSID {41B23C28-488E-4E5C-ACE2-BB0BBABE99E8} and the Help and Support Index is shown correctly.

http://windowsxp.mvps.org/helpctrindex.htm

[NooNoo]

Thanks mark!

[vaariyar]

ive just bought a lap top 2 weeks ago brill but got up this morning switched on my lappy and got a bar up saying rthdcpl.exe.illegal system dll relocation and underneath this i also get dll user 32.dll was relocated in memory and dllc:\windows\ssystem32\hhctrl.ocx. dont know if its a coincidence but my girlfriends m8's son came round with his lap top with windows vista and tryed linking them together, i am at my wits end is there a simple solution to this problem?


quote : I bought my laptop on thanks giving week.Now my problem is relocation occured becuase the DLL c:\windows\system32\HHCTRL.OCX occupied an address range reserved for windows systemDLL.

[NooNoo]

Welcome to Windrivers vaariyar

Did you click the link for the fix?

[slickmet]

Hey guys this is also my first time in here too, anywho this is the message i get when i try to install PalmOne software for my palm treo...

wcescomm.exeIllegal system DLL relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occured because the DLL C:\WINDOWS\system32\SHELL32\.dll occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

ok anyone know how i can get rid of this???, i cant install any software!!!

[NooNoo]

Welcome to Windrivers slickmet. Did you read the link above? Did you download the update that fixes it?

[slickmet]

Welcome to Windrivers slickmet. Did you read the link above? Did you download the update that fixes it?

Actually NooNoo ive been there various times and that Hotfix does not work, i install that fix then it promps me to restart and i do but i still get that message. I do have reason to believe i have a trojan in my compo, does shell32 rigng a bell??? I have located the file but i cant delete it. I have Norton Antivirus, Zone alarm, and McAffee by the way, i have set up the programs to do individual tasks, evenso none of these find that trojan when i scan with them but i know its there, what can i do to fix that error and that trojan???

[NooNoo]

If you have two virus checkers running on the same machine, it is likely that neither of them work properly. Shell32.dll is a windows file. I suggest you disable both mcafee and norton and turn off zone alarm privacy then run an online virus check at http://housecall.trendmicro.com

When your machine is clearn, disconnect from the internet, uninstall both Norton and Mcafee, decide which one you want to use and reinstall only one of them.

Given your posting in psapi.dll thread and this one, I think you should start your own thread in the anti virus forum because your problems have little to do with this thread or the psapi.dll one.