PMA Update Failure

[Angelosbg]

I have installed windows vista and Nero.Ultra.Edition.Enhanced.v7.8.5.0.


When I want to burn cds everything goes alright.
However when I want to burn dvds everytime it reaches only 1% and then shows PMA Update failure and could not perform Disc-at-once.
So,the burn is cancelled and the dvd is lost...
I have an LG DVDR.


Also when I burn the dvd automatically when I create a movie with ConvertXtoDvd everything goes OK.

Does anyone know what it has to do with?
Is it a software or a hardware problem.

Thanks a lot.

[NooNoo]

Welcome to Windrivers Angelosbg

What sort of dvds are you burning? Video, data?

PMA failures are usually to do with media incompatibility or trying to burn too much data. Can you post the nero log?

[Angelosbg]

I burned data dvds.Also incompatibility with what?dvd label?I just downloaded this version and installed it,i didn't do any update.
Finally where is the nero log written?

[Angelosbg]

I failed with burn from image and with data burn,too.

Here is the Log:

1C80-0000-19E5-MA2X-4001-0754-****

Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0
(Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A300 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TSSTcorp DVD-ROM TS-H352A>Version: TS01 - HA 1 TA 1 - 7.8.5.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GSA-4160B F: CDRom0
TSSTcorp DVD-ROM TS-H352A G: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1534MB (1571776kB)
Free physical memory: 790MB (809888kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.5.2007
Burn DVD Image
2:02:11 πμ #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

2:02:12 πμ #2 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x00
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4407328768
CUES:
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <C:\Users\Angel\Desktop\Image.nrg>

2:02:12 πμ #3 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using DVD media

2:02:12 πμ #4 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2152015 (478:13.40, 4203MB)

2:02:12 πμ #5 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

2:02:12 πμ #6 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193

2:02:12 πμ #7 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:02:12 πμ #8 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 2152016 (2152016) = #2152016/478:13.41
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2152016 blocks [F: HL-DT-ST DVDRAM GSA-4160B]
--------------------------------------------------------------

2:02:12 πμ #9 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [F: HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4407328768, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2152016 | 0 | 0x00
2152016 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

2:02:12 πμ #10 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

2:02:12 πμ #11 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

2:02:12 πμ #12 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

2:02:12 πμ #13 Text 0 File Burncd.cpp, Line 4397
Cache writing successful.

2:02:12 πμ #14 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

2:02:12 πμ #15 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 8x (11.080 KB/s)

2:02:12 πμ #16 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

2:02:12 πμ #17 Text 0 File DVDR.cpp, Line 3192
Recording mode: Sequential Recording Mode

2:02:12 πμ #18 Text 0 File DVDR.cpp, Line 3348
Start write address at LBA 0
DVD high compatibility mode: Yes

2:02:12 πμ #19 Text 0 File Cdrdrv.cpp, Line 9859
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: -
Revision number of minimum recording speed: -
Revision number table of recording speed: - - - - - - -
Class: 0
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

2:02:12 πμ #20 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

2:03:15 πμ #21 SPTI -1194 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1194)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x04
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 10 32 38 00 0C 73 04
Buffer x190a0040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

2:03:15 πμ #22 CDR -1194 File Writer.cpp, Line 303
PMA update failure
F: HL-DT-ST DVDRAM GSA-4160B

2:03:37 πμ #23 Text 0 File DVDR.cpp, Line 3750
EndDAO: Last written address was -1 (FFFFFFFFh)

2:03:37 πμ #24 CDR -1194 File WriterStatus.cpp, Line 162
PMA update failure
F: HL-DT-ST DVDRAM GSA-4160B

2:03:37 πμ #25 TRANSFER -24 File WriterStatus.cpp, Line 162
Could not perform end of Disc-at-once

2:03:37 πμ #26 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 8x (11.080 KB/s)

2:03:37 πμ #27 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

2:03:42 πμ #28 Text 0 File Cdrdrv.cpp, Line 11214
DriveLocker: UnLockVolume completed

2:03:42 πμ #29 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon







I cannot understand why does it write winXp in the beginning.I use vista

[NooNoo]

You would have to ask Nero why they haven't updated the text in the logfile.

KEY_MEDIUM_ERROR << this means you are using media that your drive doesn't like.

[BOB IROC]

You can also see if upgrading your firmware helps the problem(s)

I see you are using a LG DVD-Writer model GSA-4160B with a firmware revision of A300. Doing a quick search on the internet it looks the latest firmware revision may be A306. I will try and find a legit download link and post it. What area are you in so we can get the appropriate one.

Information found here http://www.cdrinfo.com/Sections/Firmware/SingleModel.aspx?DriveId=984

I just would like to have it confirmed because I cannot find anything on LGs website

[BOB IROC]

Ok, I went to www.lge.com and going through their global site I found the firmware.

-So go to www.lge.com and choose global as you region
-Then Click the support link at the top
-Under the Software and Manuals click the software link
-Select You location
-Then in the search location select DVD-ROM(Writer)
-Leave the Operating system as All
-In the subject section put your model number which is GSA-4160B and then click search

A results box should show up and you can dowload the GSA-4160_A306.exe file and that is the latest firmware.

In the past revisions they have added compatibity and reliability updates and that may be the solution to your problem.

[Angelosbg]

I have already updated the firmware to A306 and the problem hasn't been solved.If you want,I can post a new log where i will lose anoher dvd:).
I am starting to believe that there is a problem with my drive.
Do you think that it is normal to burn cds perfectly and not dvds at all?

Thanks for everything,anyway..

[NooNoo]

Yes it's possible, but have you tried a different make of DVD blank?
There are still a few things that you can try...

Update the chipset drivers for the motherboard for your computer.
Try different DVD burning software - vista's own or www.deepburner.com
Try the drive in another machine

[Angelosbg]

I installed ImgBurn without uninstalling Nero.
This is ImgBurn's error report.It didn't even reach 1%.It remained in 0 and showed this error.


I/O Error!

Device [1:0:0] HL-DT-ST DVDRAM GSA-4160B A306 (F:) (ATA)

ScsiStatus:0x02
Interpretation:Check Condition

CDB:2A 00 00 00 00 00 00 00 20 00
Interpretation:Write (10) - Sectors:0-31

Sense Area:70 00 03 00 00 00 00 10 32 38 00 0C 73 04 00 00 00 00 00 00 00 00 00 00

Interpretation:Program Memory Area Update Failure

If I press retry comes a similar message with this difference:


Sense area:70 00 05 00 00 00 00 10 2A 00 00 0C 30 05 00 00 00 00 00 00 00 00 00 00
Interpretation:Cannot Write Medium - Incompatible Format


I just keep trying and losing Dvds :(


Also I tried to burn a Traxdata Dvd-RW and the same thing happened..

How can I update the chipset drivers of my motherboard?
When I installed Vista I installed the latest drivers of my motherboard.Is them that you mean?

[NooNoo]

Yes that's what I mean, the latest drivers for your motherboard. What is your motherboard make and model?

So imgburn is giving you the same error and states

INCOMPATIBLE FORMAT

Do you have a different make of dvd blank you can try?

Have you considered updating the drive firmware?

[Angelosbg]

When I installed vista I downloaded the latest drives for my motherboard.Also the firmware is A306 as you can see,the latest for my LG DVD-R and I have used 2 formats of media with the same results.
At last I think that my DVD-R is damaged.

[NooNoo]

formats, but what about dvd brand? Not all brands are recognised by all dvd burners.

[Angelosbg]

I have used maxel and taiyo yuden with the same results

[NooNoo]

To be absolutely sure, can you put that drive in another machine? Is it under warranty?

[Angelosbg]

This is the last thing that I am going to check.The warranty is over because I have bought it more than 2,5 years before.
Thanks a lot for everything!