WinXP no sound

[Cole83]

i have no sound coming from my dell dimension 8200 w/santa cruz dsp sound card......i have tried reinstalling the drivers and still nothing......under control panels/printers other hardware/sounds speech and audio devices it says no audio devices not only this but i have the dreaded yellow (?) first, next to multimedia audio controller, and second, next to pci input device in device manager, i have no clue as to where my original driver and utility disks have disappeared to, soooooooooooo any suggestions folks?????:redeyes:

[Irish Shark]

Find the Dell driver for the Santa Cruz here. See http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=04&l=en&s=bsd&ServiceTag=&SystemID=DIM_PNT_P4_8200&os=WW1&osl=en&catid=&impid=
Good luck.

Bob

[NooNoo]

Welcome to Windrivers cole83

If you go to the link Irish Shark gave and edit the service tag and put your service tag in, you should get a shorter list of stuff for your pc.

Your pci input device could just need the driver update button clicking in the properties for the device and let windows find the correct driver. according to the spec (http://support.dell.com/support/edocs/systems/dim8200/specs.htm#1101572) you have the intel 850e chipset. so you should install this chipset software (http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=816&lang=eng) before doing anything else.

[Cole83]

Ok, i have the santa cruz driver installed and functioning, now do i need the chipset driver? Ok, is that for the pci device? Because thats what i seem to need now, but I cant find it on dell, what exactly is it for and where do i get it? By the by does hearing a sound every once in a while mean it cant be my actual sound card? I did try just reinstalling and/or updating but no luck unfoutunatly it gotta be the hard way, always seems to be!

[NooNoo]

Well finding out about the pci device is going to be a little more difficult. Yes please install the chipset drivers.

Are you saying that your sound stops coming out of the speakers for no apparent reason? and then starts again? You say you installed the santa cruz drivers, do you now have sound?

[Cole83]

ok i have had no sound at all, found santa cruz drivers last night and installed, now i have had random sounds every once in a while today!!! sice last post fount chipset driver cannot install though, i cant figure out how, maybe i dl'ed to wrong place, the directions are to complicated to understand, im lost and ready to buy a new sc

[Irish Shark]

Click on this link http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/13326/a08/infinst_autol.exe&agr=N&ProductID=816&DwnldId=13326&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng and save it to your desktop. Then double click it to begin install.

[Cole83]

C:\Documents and settings\nicoles\desktop\infinst_autol.exe
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.

Ok i tried that link, dl'ed the file this what it said when i tried to open it, i repeated the whole process twice and got the same thing both times.:confused:

[Irish Shark]

C:\Documents and settings\nicoles\desktop\infinst_autol.exe
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.

Ok i tried that link, dl'ed the file this what it said when i tried to open it, i repeated the whole process twice and got the same thing both times.:confused:
Try running this first http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&DisplayLang=en
and then retry the install.

[Cole83]

tried it and it still says the same thing!

[Irish Shark]

tried it and it still says the same thing!
Not to give you the run around, why not try the *.zip file instead.
http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/13327/a08/infinst_autol.zip&agr=N&ProductID=816&DwnldId=13327&strOSs=All&OSFullName=All%20Operating%20Systems&lang=eng
Also, what WinXP service pack is installed?

[Cole83]

alright i have tried the newly posted link it pretty much says the same thing....that the applications configuration is wrong....ummmmm is it windows xp proffesional is that what you mean, if you mean something else i have no idea

[NooNoo]

Cole, the service pack is a big update. For XP there have been two, if you right click my computer, select properties, the window that comes up tells you the system details. The service pack is listed just before it says "registered to".

Given the error message it looks like you don't have service pack 2 installed for windows XP.