No Sound with Windows XP Pro

[crutchizm]

I have installed Windows XP Pro on a Compaq Deskpro EN Desktop PC.....I now have no sound...in Audio Devices it shows "no audio device"....Multimedia is SoundMax Integrated Digital Audio -all the drivers are there with no explanation points or question marks...

What can I do to get sound back?????:confused:

[NooNoo]

Welcome ot Windrivers crutchism

Where it says no audio device, it should be on a drop down list - if you click the little down arrow, do you get a choice?

Have you checked in bios/setup (f10 when you see the little line in the top right hand side of the compaq screen when you first start the machne) to check that sound is enabled?

What was the previous operating system? Have you been to compaq and put in your full model number to see if there are newer drivers?

[crutchizm]

Well, I had XP home edition before this and the sound worked fine...in Audio Devices, everything is greyed out (cannot click dropdown)....Audio is enabled in BIOS....:confused:

[NooNoo]

OK, so was this an upgrade or did you format and reinstall?
Exactly what model compaq is this?

[crutchizm]

In Audio Devices everything is greyed out....cannot make any changes.

BIOS, sound is enabled.

Previously there was XP Home Edition....sound worked fine.

[crutchizm]

I formatted and installed.

This is a Compaq Deskpro EN Desktop PC 1.0 ghz

[NooNoo]

No that's the type not the model. here is how to find the model number (http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00004461)

Start, run, type in services.msc and click ok
Look for the audio service - is it automatic and started?

[crutchizm]

Correct, "started" & "automatic"....

[crutchizm]

Does this help at all??

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name CRUTCHIZ-8685B6
System Manufacturer Compaq
System Model Deskpro
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 6 GenuineIntel ~996 Mhz
BIOS Version/Date Compaq 686P2 v3.14, 9/13/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name CRUTCHIZ-8685B6\Michael
Time Zone Pacific Daylight Time
Total Physical Memory 384.50 MB
Available Physical Memory 104.29 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 921.19 MB
Page File C:\pagefile.sys

[NooNoo]

Nope. I need the specific model of the compaq. Did you click the link I left on how to find it?

[crutchizm]

I have a Compaq Deskpro EN Desktop PC 1.0 ghz. I have instaklled Windows XP Pro, but now have no sound.

I look in device manager and see Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Devices, Media control Devices, SoundMAX Integrated Digital Audio, unknown device and Video Codecs (none have ?/!).

Compaq Deskpro
Operating System Windows XP Professional
Service Pack 2 (build 2600) Compaq Deskpro
System Serial Number: 6124DYSZB620
Asset Tag: 6124DYSZB620
Chassis Serial Number: 6124DYSZB620
Enclosure Type: Desktop
Processor a
Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Compaq 0684h
Serial Number: 6124DYSZB620
Bus Clock: 133 megahertz
BIOS: Compaq 686P2 v3.14 09/13/2002
Multimedia - SoundMAX Integrated Digital Audio


Any suggestions on what I can do to solve this problem would be greatly appreciated!!!!!!:confused:

[xpuser357]

Trycheck here (http://forms.analog.com/Form_Pages/soundMAX/soundMAXtechSupport.html)

[Mayet]

compaq driver page Click Here (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=96897&prodTypeId=12454&prodSeriesId=96266&swLang=8&taskId=135&swEnvOID=1093)

I can't see the soundmax at first glance so xp's link is prob the best

or Compaq Soundmax driver xp (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-35370-1&prodTypeId=12454&prodSeriesId=96266)

[crutchizm]

I am kinda new to this, so I am not sure....do I need updated drivers for the sound card or chipset or what?

[NooNoo]

Posting two separate threads will get you confusing replies.

If you would post the compaq model number, then you can have a definitive answer.

I have merged your threads together.

[Mayet]

geez you confused me then Noo :D or i confused myself...

[CCT]

Does this look like your computer:

http://h18002.www1.hp.com/products/quickspecs/10677_div/10677_div.HTML