RealTek Audio Problems

[Biker Chick]

I really don't know where to begin with my problems. My system is Windows XP SP2. Computer is EMachine. Media Reader 8 in 1, which I'm not sure is there. When I click on Entertainment, there is nothing there at all; folder empty. I have no volume control at all either. I can hear my music play with Windows Media Player. RealTek AC '97 Audio Driver Version 5.10.0.5440. When I go to Control Panel and click on Sounds and Audio Devices and then click on Properties and then Volume Control on Sound Play Back; Sound Recording; Microsoft Gs Wavetable SWSynth. The message I get is Windows cannot execute SndVol32.exe.
Things that I've tried to do to solve the problem is as follows: I think the driver for RealTek is there. I see it in my Add/Remove Programs. I've contacted Tech Support at EMachines. They sent me a URL to download RealTek again and that did not work. They told me to try it in Safe Mode and that did not help it. Same old thing nothing works except Media Player. I tried to go to my Add/Remove and reinstall from my Recovery Disk. When I did that, half way through reinstalling an error message popped up and said No ADI codec driver installed.
Please if you can help me, give instructions on beginner level. I'm beginning to believe that I will have to get an external hard drive and transfer all My Documents to it and reinstall every thing. Another problem is my Restore DVD is for XP1. My system has been upgraded to XP SP2.
Biker Chick

[NooNoo]

Welcome to Windrivers Biker Chick

Your sound drivers are installed because you have sound... after you tried to install the driver on the URL provided by emachines, do you still get sound from Media Player?

I need to know exactly what model emachine you have to be more precise in helping you.

Emachines may have sent you the wrong URL which would account for the message that popped up.

Your restore DVD to XP sp1 is not a problem, assuming you have broadband, you can just download SP2 and install it again when you have done the restore... along with the 75 or so other updates you are going to need!

What do you want to do - try and fix the audio problem (and learn a good deal about your machine in the process) or just backup your stuff and restore the machine to factory default?

[Biker Chick]

Welcome to Windrivers Biker Chick

Your sound drivers are installed because you have sound... after you tried to install the driver on the URL provided by emachines, do you still get sound from Media Player?

I need to know exactly what model emachine you have to be more precise in helping you.

Emachines may have sent you the wrong URL which would account for the message that popped up.

Your restore DVD to XP sp1 is not a problem, assuming you have broadband, you can just download SP2 and install it again when you have done the restore... along with the 75 or so other updates you are going to need!

What do you want to do - try and fix the audio problem (and learn a good deal about your machine in the process) or just backup your stuff and restore the machine to factory default?


Thanks for the quick reply to my problem.
What I really want to do is get this problem fixed. I've been struggling with problem for about 2 months now. The Model # is T2862.
Mother Board
CPU Type-Intel Celeron D 330,2666 MHz (20X133)
Motherboard Name-Intel Sea Breeze D845GVSR (3PI, ZDIMM, Audio, Video
Motherboard Chipset-Intel Brookdale-G i845GV
BIOS Type-AMI
Multimedia
Audio Adapter Intel 82801DB ICH4-AC'97 Audio Controller (B-0)
I tried so many things I honestly I can't remember if I had sound after trying the install from the URL emachines sent me or not. I do know that at one time I did not have sound, but something I did got my sound back. From a computer newsletter that I receive, they said to make sure that you had your multimedia set to automatically download updated codecs. I do.
I found this forum by just typing in ADI Driver on my search engine. I have been reading alot of others problems and decided to join this group and see if anyone could help me. I downloaded Everest from someone telling another person to do so and that is how I got this info for my own computer. One other thing, could you tell me how to copy and past in this forum. I had to write down the info from Everest and then type it in.
Thanks

[Biker Chick]

I hope I can do this again. I had already typed in the needed info that you ask for; boom, I must have hit something wrong and all info was gone. I want to fix this system. I'm so tired of trying to do this by myself, with no success I might add.
Model #T2862
Motherboard Board
CPU Type-Intel Celeron D 330,2666 MHz (20x133)
Motherboard Name-Intel Sea Breeze D845GVSR (3PI,ZDIMM,Audio, Video
Motherboard Chipset-Intel Brookdale- G i8456V
Bois Type-AMI
Multimedia
Audio Adapter-Intel 82801DB ICH4-AC.97 Audio Controller (B-0)

[NooNoo]

OK here are the specs for your machine (http://www.e4me.com/support/product_support.html?cat=Desktops&subcat=T-Series&model=T2862) which matches what you have above.

But wonderful emachines have not posted any drivers for it... so now we go on a hunt at Intel. here are the support pages for your motherboard (http://www.intel.com/support/motherboards/desktop/d845gvsr/index.htm)

here is the sound driver (http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=1065&DwnldID=8198&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng)

BUT before you do that, I want you to install the chipset drivers which are here (http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=1065&DwnldID=5492&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng) Then reboot and then install the sound drivers. Once you have done that, post again with the results (good or bad or indifferent).

[NooNoo]

Oh and everest produces a quick report which is shown in notepad, you can copy and paste it from there.

[Biker Chick]

Oh and everest produces a quick report which is shown in notepad, you can copy and paste it from there.
Man or Man I have a real problem HELLLLPPPPP!!! I'm in Safe Mode to be able to send this e-mail. Everything about totally downloaded, then the blue screen with all kinds of error messages. Says it shut down to keep from harming my computer. I have to turn off computer and soon as I get rebooted I get an error message about the download and then the Blue Screen again. I still keep geting a message at start up that says that I have new hardware. Has a spot for me to dowload the drivers. Please tell me what to do. I did what you told me to do first did not download drivers first.

[Biker Chick]

Man or Man I have a real problem HELLLLPPPPP!!! I'm in Safe Mode to be able to send this e-mail. Everything about totally downloaded, then the blue screen with all kinds of error messages. Says it shut down to keep from harming my computer. I have to turn off computer and soon as I get rebooted I get an error message about the download and then the Blue Screen again. I still keep geting a message at start up that says that I have new hardware. Has a spot for me to dowload the drivers. Please tell me what to do. I did what you told me to do first did not download drivers first.
I download the Chip Drivers first not Sound Drivers

[NooNoo]

oooh goody, a blue screen of death otherwise known as the BSOD.

But everything works ok in safe mode with networking? If so, then it's a driver or software problem... could even be a virus.

Does the blue screen stay put until you turn off the machine? If it doesn't, go into safe mode and right click my computer and select properties then the advanced tab and click on the startup and recovery button. In the last 1/3 of the window, uncheck Automatically restart, apply and ok. Now boot to normal mode and let it BSOD in all it's glory.

The error message will be in capitals joined together by underscores. There will be numbers and if we are lucky a file name (xyzname.sys). Write the error message, the numbers and the file name down and post it here.

[Biker Chick]

oooh goody, a blue screen of death otherwise known as the BSOD.

But everything works ok in safe mode with networking? If so, then it's a driver or software problem... could even be a virus.

Does the blue screen stay put until you turn off the machine? If it doesn't, go into safe mode and right click my computer and select properties then the advanced tab and click on the startup and recovery button. In the last 1/3 of the window, uncheck Automatically restart, apply and ok. Now boot to normal mode and let it BSOD in all it's glory.

The error message will be in capitals joined together by underscores. There will be numbers and if we are lucky a file name (xyzname.sys). Write the error message, the numbers and the file name down and post it here.
I'm in Safe Mode now. It's the only way I could post. When I try to boot normally it would boot OK, but then the blue screen would appear before I could do anything else. When the blue screen appeared all I could do was turn off the computer. This happened about 3 times before I finally went into Safe Mode, while in safe mode networking I can send post and receive mail.
This is something with sys.after it:
portcls.sys-Address EF18C460 base at EF18C000, Date Stamp 41107f13

[NooNoo]

ok, you have a problem with the sound driver (D'UH)

Try this, in safe mode go into device manager and disable the sound device. Try normal mode, does it bsod now?

[Biker Chick]

ok, you have a problem with the sound driver (D'UH)

Try this, in safe mode go into device manager and disable the sound device. Try normal mode, does it bsod now?
I just did as you said and now I'm back in normal mode. The problem is I did not really know what to disable do I disabled about 4 different things. What I'm going to do not is to go back in Safe Mode and start reenabling them one at a time to see which one is the problem. I'll be back when I have accomplished this.

[Biker Chick]

I just did as you said and now I'm back in normal mode. The problem is I did not really know what to disable do I disabled about 4 different things. What I'm going to do not is to go back in Safe Mode and start reenabling them one at a time to see which one is the problem. I'll be back when I have accomplished this.
I did not get an error message this time. When I looked at Tech Info. about the problem I finally noticed the word "TEMP" because the 2 expainations started with C:\Docume\Owner. I used my CCleaner and deleted all the temporary files :thumbs2: now I'm back to where I was at before attempting to download the Chipset Drivers.

[NooNoo]

Let me know when you have them installed. You can re-enable the sound device(s) from normal mode... and you will probably have to to get the new sound driver to install.

[Biker Chick]

Let me know when you have them installed. You can re-enable the sound device(s) from normal mode... and you will probably have to to get the new sound driver to install.
Do I still use the places that you told me to download from in your previous post?? Also, do I still do the Chipset Driver first and then Sound Driver next?

I will not be able to attempt to download these till Tuesday of next week. I'm going out of town with grandson for a weekend of Racing Motorcycles. We'll be hiting the road tomorrow and back home Monday.

I will attempt downloads then and see if the BSOD appears again.

Thanks for continuing to help me with this problem.

[Biker Chick]

Sorry to keep bugging you NooNoo, but I keep remembering things I feel like I need to tell you about my problem.
First, let me say that I still had RealTek disabled. This morning I enabled it and got the BSOD again. I went back and disabled it and again and no problem again.
Second thing, When I tried to reinstall from my recovery disk the Chipsets first, everything went well with those. Then I tried to reinstall RealTek,about 3/4 way thru instalation, a error popped up and said "NO ADI CODEC DRIVER INSTALLED". I haven't a clue what happened to this Codec. I've tried to find it some place and can't seem to find it. While I was looking for it on Google was how I found this group.
I had a nice invitation from EMachines to go to DriverAgent.com and for $29.95 I would have instant acces to more than 96,261 device driver updates.:flames: Is an ADI Codec Driver a Microsoft driver or from some other company.

[NooNoo]

Do I still use the places that you told me to download from in your previous post?? Also, do I still do the Chipset Driver first and then Sound Driver next?

I will not be able to attempt to download these till Tuesday of next week. I'm going out of town with grandson for a weekend of Racing Motorcycles. We'll be hiting the road tomorrow and back home Monday.

I will attempt downloads then and see if the BSOD appears again.

Thanks for continuing to help me with this problem.

Yes and Yes and have fun!

[NooNoo]

ADI is another driver - Soundmax. You seem to have some sort of driver soup... when you get back we will have a hunt around and see what's what.

As for driver agent and things like it, yes they work but they don't teach you anything and save you having to find drivers for yourself. Some people prefer to pay and be able to use the machine without thinking about it. Others want to know how to do it themselves. It's up to you which way you want to jump. :)

[Biker Chick]

ADI is another driver - Soundmax. You seem to have some sort of driver soup... when you get back we will have a hunt around and see what's what.

As for driver agent and things like it, yes they work but they don't teach you anything and save you having to find drivers for yourself. Some people prefer to pay and be able to use the machine without thinking about it. Others want to know how to do it themselves. It's up to you which way you want to jump. :)
Hi NooNoo
I'm back and still needing help. My grandson gave me an external hard drive and I've saved My Docs. to it. Now I'm ready to try anything to try to get this computer fixed. I deleted RealTek from this computer, because after we downloaded it last time, I had to disable it because of the Blue Screen. I wanted to start again. Well! I tried to download from the post you sent and it shows downloading, but it does not. After download, I do a shutdown/restart and look in my add/remove and it is not there.
One of the things I need, I think (with this pea brain) is to try to get my [B]SndVol32[B] back. It's Microsoft. Since I downloaded RealTek and then deleted it I have no sound on Media Player. I have absoutely no clue what is going on with this computer. Hope you still have time to help.

[CCT]

While Noo Noo is cogitating, to get your sndvol32.exe back into Entertainment folder:

Go to C:\Windows\System32 and click on that and then find sndvol32.exe and Right Click on it and then 'create shortcut' and you will have a shortcut available at the bottom of the files list in that folder (system32).

Richt click the new shortcut, click 'cut', then exit that folder and go to Start, All programs, Accessories and Right click on Entertainment and then click Open and paste the shortcut you 'cut' there.

Right click on that shorcut and Rename it to sndvol32.exe. Exit.

edit: actually, Right click on that shorcut and Rename it to Volume Control (which is what you previously had).

:)

[Biker Chick]

While Noo Noo is cogitating, to get your sndvol32.exe back into Entertainment folder:

Go to C:\Windows\System32 and click on that and then find sndvol32.exe and Right Click on it and then 'create shortcut' and you will have a shortcut available at the bottom of the files list in that folder (system32).

Richt click the new shortcut, click 'cut', then exit that folder and go to Start, All programs, Accessories and Right click on Entertainment and then click Open and paste the shortcut you 'cut' there.

Right click on that shorcut and Rename it to sndvol32.exe. Exit.
I did a search and it came up with 3 sndvol32. If you're telling me to go to the registry I don't know how. I'm not knowledgable at all about the techie part of operating this computer. I'm just above a beginner. I know the basics about operating it and that is about it. OK, I tried. I went to RUN and typed in C:\Windows\System32, and could not see a sndvol32. I found Sound, and when I put the pointer over it said Device Driver. I'm scared to touch anything in that folder, if I'm not definite about it.:confused:

[CCT]

That being the case, DO NOT DO ANYTHING until Noo Noo gives further direction.

[Biker Chick]

ADI is another driver - Soundmax. You seem to have some sort of driver soup... when you get back we will have a hunt around and see what's what.

As for driver agent and things like it, yes they work but they don't teach you anything and save you having to find drivers for yourself. Some people prefer to pay and be able to use the machine without thinking about it. Others want to know how to do it themselves. It's up to you which way you want to jump. :)
I do not want to pay the $30. bucks for the drivers.
I've put togather some info that might help you help me. I still can't figure out to include them in this post.

[Biker Chick]

I do not want to pay the $30. bucks for the drivers.
I've put togather some info that might help you help me. I still can't figure out to include them in this post.
http://i206.photobucket.com/albums/bb205/BikerChick2/th_RealtekPart2.jpg (http://i206.photobucket.com/albums/bb205/BikerChick2/RealtekPart2.jpg)This is part one of some of the things that I thought maybe would help you to help me with my problem.

[CCT]

Seems Noo Noo is taking extended (and probably well earned) vacation. So, I'll try this once more:

Go to C:\Windows\System32 (that is accessed through Windows Explorer, System32 is a folder in Windows folder which is listed under C:/.

Left click on the System32 folder and you should see a whole slew of stuff in the right hand panel - go through those until you find 'sndvol32.exe' and Right Click on it and then click 'create shortcut' and you will have a shortcut available at the bottom of the files list in that folder (System32).

Richt click the new shortcut, click 'copy', then exit that folder and go to your main screen (Desktop) and click Start, All Programs, Accessories and Right click on Entertainment and then click Open and paste the shortcut you 'copied' there.

Right click on that shorcut and Rename it to 'Volume Control' (which is what you previously had).

Now, that one should show in Entetainment.

If you seriously cannot follow these directions, then just ignore them.

:)

[Biker Chick]

Seems Noo Noo is taking extended (and probably well earned) vacation. So, I'll try this once more:

Go to C:\Windows\System32 (that is accessed through Windows Explorer, System32 is a folder in Windows folder which is listed under C:/.

Left click on the System32 folder and you should see a whole slew of stuff in the right hand panel - go through those until you find 'sndvol32.exe' and Right Click on it and then click 'create shortcut' and you will have a shortcut available at the bottom of the files list in that folder (System32).

Richt click the new shortcut, click 'copy', then exit that folder and go to your main screen (Desktop) and click Start, All Programs, Accessories and Right click on Entertainment and then click Open and paste the shortcut you 'copied' there. My system is WinXP SP1 and updated to SP2.

Right click on that shorcut and Rename it to 'Volume Control' (which is what you previously had).

Now, that one should show in Entetainment.

If you seriously cannot follow these directions, then just ignore them.

:)
I do not know what Windows Explorer is. I did a Start, Run, and then typed in C:\Windows\System32 and the System32 opened. I could not find sndvol32 I put my cursor over everything in the "S's" to see what it was. I do one more thing is see if I can find it again in Search Files and Folders and see if I can get a location there of where it is at. It's geting sorta boring with no sound.

[Biker Chick]

When I did a search I found:
sndvol.ch C\Windows I386 CH.File
sndvol C\Windows I386 Ex.File
sndvol.hl C\Windows I386 HL.File

[CCT]

So, that .exe file is well and truly gone. Here's how to replace it:

http://support.microsoft.com/?kbid=319095

[Biker Chick]

So, that .exe file is well and truly gone. Here's how to replace it:

http://support.microsoft.com/?kbid=319095
Thanks CCT for trying to help me. I've geting so tired of trying everything I can find out to do. I've been trying everything I could find to do for 2 mo. before I found you guys. Bout ready to throw this computer out the window.
OK got that off my chest.....

I follow the instructions of Microsoft...
Insert Restore DVD...hold down shift key.....Click Run...type in cmd...
Command Prompt

Typed in CD-ROM drive...enter
drive is not reconized as an internal or external command, operable program or batch file.

I opened MY COMPUTER..looked at drives...then typed in DVD/CD-RW drive D: enter
drive is not reconized as an internal or external command, operable programs or batch file..

e: as Microsoft showed..enter
Drive not ready

Is there anything else that I could have tried....

Running WinXP SP1 upgraded to SP2

[CCT]

You put the disk in the drive, you hold the shift key down and close the door -keep holding the shift key until the drive lights quit blinking.

Release the shift key.

Click start, run and type cmd which will bring up a dos window.

Then type the letter for your cd-rom drive ( example- e: ) and press enter {if your cd-rom drive is D then use d:}

Then type cd i386 and press enter

Then type expand sndvol32.ex_ c:\windows\system32\sndvol32.exe and press enter

[Biker Chick]

You put the disk in the drive, you hold the shift key down and close the door -keep holding the shift key until the drive lights quit blinking.

Release the shift key.

Click start, run and type cmd which will bring up a dos window.

Then type the letter for your cd-rom drive ( example- e: ) and press enter {if your cd-rom drive is D then use d:}

Then type cd i386 and press enter

Then type expand sndvol32.ex_ c:\windows\system32\sndvol32.exe and press enter

This is what happened....

Microsoft Window [Version 5.1.2600]
<C> Copwrite 1985-2001 Microsoft Corp
C:\Documents & Setting\Owner> d:

D:\ cd i386
The system cannot find path specified

D:\> expand sndvol32.ex_ c:\windows\system32\sndvol32.exe
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copywrite (C) Microsoft Corp 1990-1999. All rights reserved.
No destination specified for :sndvol32.ex_c:\windows\system32\smdvp;32/exe

[CCT]

So you need to look at that disk and find where the i386 folder is.

If it isn't in the main listing when you look at it, it must be in a sub folder.

Do a search on D: for i386.

Let's say you find it in a folder called 'drivers'.

Then add a directory line to accomodate the path you find, eg, instead of cd i386 you may have cd drivers\i386.


EDIT:

You can try this also, may be easier:

Start, run, type cmd and press enter

Type cd c:\windows\i386 and press enter

Type expand sndvol32.ex_ c:\windows\system32\sndvol32.exe and press enter


BTW: if you click start, all programs, accesories you will see Windows Explorer in that list - it is your most important Windows tool for working with files.

[Biker Chick]

So you need to look at that disk and find where the i386 folder is.

If it isn't in the main listing when you look at it, it must be in a sub folder.

Do a search on D: for i386.

Let's say you find it in a folder called 'drivers'.

Then add a directory line to accomodate the path you find, eg, instead of cd i386 you may have cd drivers\i386.


EDIT:

You can try this also, may be easier:

Start, run, type cmd and press enter

Type cd c:\windows\i386 and press enter

Type expand sndvol32.ex_ c:\windows\system32\sndvol32.exe and press enter


BTW: if you click start, all programs, accesories you will see Windows Explorer in that list - it is your most important Windows tool for working with files.
Give me the easier any time. Tech is not in my vocabulary or understanding

I do not have Windows Explorer in my Programs List...Don't have All Programs just Programs. Internet Explorer is what I have

C:\Documents & Setting\Owner>cd:\windows\i386

C:Windows\i386>expand sndvol32.ex_ c:\windows\system32\sndvol32.exe

Microsoft Junk

sndvol32.ex_: 56489 bytes expanded to 138752 bytes, 145% increase

[CCT]

So, it expanded - reboot and see if it shows.

[Biker Chick]

Give me the easier any time. Tech is not in my vocabulary or understanding

I do not have Windows Explorer in my Programs List...Don't have All Programs just Programs. Internet Explorer is what I have

C:\Documents & Setting\Owner>cd:\windows\i386

C:Windows\i386>expand sndvol32.ex_ c:\windows\system32\sndvol32.exe

Microsoft Junk

sndvol32.ex_: 56489 bytes expanded to 138752 bytes, 145% increase

I made a big BOOBOO. Yes I do have a Windows Explorer under Accessories. I just clicked on it and it took me to My Documents. I never pd any attention to it before.

Where did you want me to look for it? I looked under Accessories, Entertainment and it is not there.

Were you wanting me to go back to the system and look for it. I'll have to look back at prior post to do it. That's OK too. Please be patient with me. I'm asking something of you; that, this week has left "ME" very short of. patience.

[CCT]

post #25 in this thread - read and follow the instructions.

I am weary also - catch you tomorrow.

:)

[Biker Chick]

That being the case, DO NOT DO ANYTHING until Noo Noo gives further direction.

:thumbs2: Yeah, Yeah it is in my System 32

What causes this to happen. I feel sure that I did not delete this.

I just looked

THAT TOOK ALOT OF WORK...THANKS

NOW, MAYBE I CAN GET REALTEK'AC97 BACK. When I tried to download it before it said something about not having the SndVol32.

sndVol32
Type EX_File

It even has a picture on this file
VOLUME CONTROL
Miocrosoft
File Version 5.12600
Date created 8/3/2007

[Biker Chick]

I followed your instructions on Post #25 and I now have the Short Cut in my Accessories.. Entertainment Folder.

I've been looking around in the Windows Explorer. Not doing anything just looking. I never knew about this. Guese because I never needed to use it.

I really fill like I have learned something today. Got my SndVol32 back and found out about Windows Explorer.

Thanks CCT for all the help. It is greatly appreciated. Sorry that it took so many post for me to finally get it and be able to make it happen.

Now that I have done as you instructed and have the Short Cut. I won't do anything else till further notice from you or NOONOO.

[CCT]

I am glad to have helped a little.

PLEASE, don't mess with anything now until Noo Noo returns - she may ask that you start another post since this one has covered one particular issue to death!

She is THE AUTHORITY here as far as knowledge goes - be patient.

:)

[Platypus]

I think you guys have done well. We often learn more from having to sort out a problem than from having everything go smoothly!

[Mayet]

cct I would like to point out that there are many many experienced and knowledgable members here. and it is insulting to many of those members, some of whom have been helping people since 1999 freely.

If everyone had that attitude then the all the other helpful members members may as well leave and we will just leave everything to NooNoo ....

Windrivers is a group of worldwide techs from many different specialized IT fields who freely donate time to help others with issues.....

[CCT]

Mayet - Noo Noo was working with the poster on her sound problems just before she went on vacation - I handled an additional late problem re her Volume Control but thought it best that Noo Noo finish the 'No Sound' issue she had started.

No offense was intended. I thought I was touchy! Geesh!

So fine - handle it.

[Mayet]

Its not about being touchy. It is about a online free help and support forum that is based around a member community of various specialized IT technicians and experts, not a singular entity.

"Waiting for NooNoo" and directing everyone to Noonoo also actively discourages other members from helping with issues and adding their two bits of experience and knowledge, which is what this board is about. Everyone helping.

If you feel any differently to this idea, you are quite free. I did spare a huge thought for the many other people around here quite capable and qualified to help this lady's issue and allow her to get up and running quickly and efficiently.

There is nothing touchy about my statement, unfortunately you chose to interpret and respond with your comments instead of perhaps seeing why I made the particular comment and accepted it. Don't get me wrong, your help around here is appreciated and well respected too.

Now can we get back to this ladies issue and help get her sound back, because theres some hella hilarious stuff she is missing on the internet without sound.

[street1]

Have you tried the below driver?The second item down,try
site 1 site2 ,or site3 one of the 3 should give you a reasonably
fast download.It is version A4.00.

--->GoHere (http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false)

[Biker Chick]

Have you tried the below driver?The second item down,try
site 1 site2 ,or site3 one of the 3 should give you a reasonably
fast download.It is version A4.00.

--->GoHere (http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false)

Ok Guys & Gals

I'm going to start a new post because this one is geting so long. I think I have RealTek already on my computer but I have already tried to post my findings in this forum and it is so small no one can read it. It's pretty long so I don't know what to do about it. I cannot see Realtek in my Add/Remove programs but undoutably it is still on my computer and most of the things that I'm missing in Accessories-Entertainment. I uploaded my finding to a JPG on Photo Bucket. The only thing I know to do at this point is to e-mail it to Mayet at her hotmail addy and let her get it in a post for me. Thanks to all of you for trying to help me with my problem.

[Mayet]

you can email it to me at that addy or margaret at south-burnett dot com ..

one other way is that you can post the image link without formatting it

if you just post the photobucket image address in the post it will act as a link and not display the whole picture. Members can then click the link to view the image

like http://www.rejectz.com/allkids.jpg .. :) thats my tribe on holiday travelling through the world famous daintree rainforest..

but you see it comes up as a link not an image.

[Mayet]

This is from Biker Chick


These are the things that I found out about RealTek in my system. Look at last line in this document. I do have the Volume Control Back now. That is what CCT helped me get back on my system. Don't have a clue how that got off my machine. Please, Please help me with posting this or give me your input. I need guidance in geting this corrected.

COMPONENTS
Sound Device
Name Realtek AC97 Audio
Manufacturer Realtek
Status OK
PNP Device ID PCI\VEN_8086&DEV_24C5&SUBSYS_2010107B&REV_02\3&267A616A&0&FD
I/O Port 0x0000E400-0x0000E4FF
I/O Port 0x0000E080-0x0000E0BF
Memory Address 0xFFA7F800-0xFFA7F9FF
Memory Address 0xFFA7F400-0xFFA7F4FF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\alcxwdm.sys(5.10.5440, 587.01 KB (601,100 bytes), 7/3/2007 2:01 PM
Hardware resources.......I/0
0x0000E400-0x0000E4FF Realtek AC97 Audio OK
0x0000E080-0x0000E0BF Realtek AC97 Audio OK
Kernel Driver Yes Manual Running OK Normal No Yes
alcxwdm Service for Realtek AC97 Audio (WDM) c:\windows\system32\drivers\alcxwdm
SOFTWARE ENVIROMENT
System Driver
NAME [U]DESCRIPTION FILE TYPE
aeaudio aeaudio c:\windows\system32\drivers\aeaudio.sys Kernel Driver No
STARTED START MODE STATE ERROR CTRL ACCEPT PAUSE AC
Manual Stopped OK Normal No No
aec Microsoft Kernel Acoustic Echo Canceller c:\windows\system32\drivers\aec.sys
Kernel Driver No Manual Stopped OK Normal No No
alcxsens Service for WDM 3D Audio Driver c:\windows\system32\drivers\alcxsens.sys
.sys
Kernel Driver Yes Manual Running OK Normal No Yes
audstub Audio Stub Driver c:\windows\system32\drivers\audstub.sys
Kernel Driver Yes Manual Running OK Normal No Yes
dmusic Microsoft Kernel DLS Syntheiszer
c:\windows\system32\drivers\dmusic.sys
Kernel Driver No Manual Stopped OK Normal No No
drmkaud Microsoft Kernel DRM Audio Descrambler
c:\windows\system32\drivers\drmkaud.sys
Kernel Driver No Manual Stopped OK Normal No No
ftdisk Volume Manager Driver
c:\windows\system32\drivers\ftdisk.sys Kernel Driver Yes
Boot Running OK Normal No Yes
kmixer Microsoft Kernel Wave Audio Mixer
c:\windows\system32\drivers\kmixer.sys
Kernel Driver No Manual Stopped OK Normal No No
splitter Microsoft Kernel Audio Splitter
c:\windows\system32\drivers\splitter.sys
Kernel Driver No Manual Stopped OK Normal No No
swmidi Microsoft Kernel GS Wavetable Synthesizer
c:\windows\system32\drivers\swmidi.sys
Kernel Driver No Manual Stopped
OK Normal No No
swmidi Microsoft Kernel GS Wavetable Synthesizer
c:\windows\system32\drivers\swmidi.sys
Kernel Driver No Manual Stopped OK Normal No No
wdmaud Microsoft WINMM WDM Audio Compatibility Driver
c:\windows\system32\drivers\wdmaud.sys Kernel Driver No
Manual Stopped OK Normal No No
SOFTWARE ENVIROMENT
Signed Drivers
SIGNED DEVICE CLASS DRIVER DATE
Realtek AC97 Audio Yes MEDIA 5.10.0.5440 1/9/2004
MANUFACT. INF NAME DRIVER NAME [U]DEVICE ID
Realtek oem0.inf ALCXWDM.SYS PCI\VEN_8086&DEV_24C5
&SUBSYS_2010107B&REV_02\3&267A616A&0&FD
Volume Manager Yes SYSTEM 5.1.2600.0 7/1/2001
(Standard system devices) machine.inf Not Available
ROOT\FTDISK\0000

[Biker Chick]

You did the posted my info so quick. That is exactly the way I have tried and tried to do. I just can't seem to get it. Do you think I should start another post or continue with this one????

[Mayet]

continue with this one..

what you posted was able to be posted with cut and paste or copy and paste.

You drag your mouse over the test you want copied and then right click your mouse over it. A menu will popup and you scroll down to copy and left click

then you go to where you want to paste it, in this case the windrivers post and right click your mouse and scroll down to paste and left click. after a second your text should appear..sometimes some forums limit post sizes so you may find it doesnt accept the full text. in that case try half on one post, and then do another post and paste the rest

Your going great guns

the way to learn is by fixing things.. you learn so much more than if everything ran smoothly..

[Biker Chick]

Are you saying this is all that I have to do with the copy and paste.
This was do simple. Everything below I copied and pasted it.
what you posted was able to be posted with cut and paste or copy and paste.

You drag your mouse over the text you want copied and then right click your mouse over it. A menu will popup and you scroll down to copy and left click

then you go to where you want to paste it, in this case the windrivers post and right click your mouse and scroll down to paste and left click. after a second your text should appear..sometimes some forums limit post sizes so you may find it doesnt accept the full text. in that case try half on one post, and then do another post and paste the rest

[Biker Chick]

This is from Biker Chick


These are the things that I found out about RealTek in my system. Look at last line in this document. I do have the Volume Control Back now. That is what CCT helped me get back on my system. Don't have a clue how that got off my machine. Please, Please help me with posting this or give me your input. I need guidance in geting this corrected.

COMPONENTS
Sound Device
Name Realtek AC97 Audio
Manufacturer Realtek
Status OK
PNP Device ID PCI\VEN_8086&DEV_24C5&SUBSYS_2010107B&REV_02\3&267A616A&0&FD
I/O Port 0x0000E400-0x0000E4FF
I/O Port 0x0000E080-0x0000E0BF
Memory Address 0xFFA7F800-0xFFA7F9FF
Memory Address 0xFFA7F400-0xFFA7F4FF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\alcxwdm.sys(5.10.5440, 587.01 KB (601,100 bytes), 7/3/2007 2:01 PM
Hardware resources.......I/0
0x0000E400-0x0000E4FF Realtek AC97 Audio OK
0x0000E080-0x0000E0BF Realtek AC97 Audio OK
Kernel Driver Yes Manual Running OK Normal No Yes
alcxwdm Service for Realtek AC97 Audio (WDM) c:\windows\system32\drivers\alcxwdm
SOFTWARE ENVIROMENT
System Driver
NAME DESCRIPTION FILE TYPE
aeaudio aeaudio c:\windows\system32\drivers\aeaudio.sys Kernel Driver No
STARTED START MODE STATE ERROR CTRL ACCEPT PAUSE AC
Manual Stopped OK Normal No No
aec Microsoft Kernel Acoustic Echo Canceller c:\windows\system32\drivers\aec.sys
Kernel Driver No Manual Stopped OK Normal No No
alcxsens Service for WDM 3D Audio Driver c:\windows\system32\drivers\alcxsens.sys
.sys
Kernel Driver Yes Manual Running OK Normal No Yes
audstub Audio Stub Driver c:\windows\system32\drivers\audstub.sys
Kernel Driver Yes Manual Running OK Normal No Yes
dmusic Microsoft Kernel DLS Syntheiszer
c:\windows\system32\drivers\dmusic.sys
Kernel Driver No Manual Stopped OK Normal No No
drmkaud Microsoft Kernel DRM Audio Descrambler
c:\windows\system32\drivers\drmkaud.sys
Kernel Driver No Manual Stopped OK Normal No No
ftdisk Volume Manager Driver
c:\windows\system32\drivers\ftdisk.sys Kernel Driver Yes
Boot Running OK Normal No Yes
kmixer Microsoft Kernel Wave Audio Mixer
c:\windows\system32\drivers\kmixer.sys
Kernel Driver No Manual Stopped OK Normal No No
splitter Microsoft Kernel Audio Splitter
c:\windows\system32\drivers\splitter.sys
Kernel Driver No Manual Stopped OK Normal No No
swmidi Microsoft Kernel GS Wavetable Synthesizer
c:\windows\system32\drivers\swmidi.sys
Kernel Driver No Manual Stopped
OK Normal No No
swmidi Microsoft Kernel GS Wavetable Synthesizer
c:\windows\system32\drivers\swmidi.sys
Kernel Driver No Manual Stopped OK Normal No No
wdmaud Microsoft WINMM WDM Audio Compatibility Driver
c:\windows\system32\drivers\wdmaud.sys Kernel Driver No
Manual Stopped OK Normal No No
SOFTWARE ENVIROMENT
Signed Drivers
DIVICE NAME SIGNED DEVICE CLASS DRIVER DATE
Realtek AC97 Audio Yes MEDIA 5.10.0.5440 1/9/2004
MANUFACT. INF NAME DRIVER NAME DEVICE ID
Realtek oem0.inf ALCXWDM.SYS PCI\VEN_8086&DEV_24C5
&SUBSYS_2010107B&REV_02\3&267A616A&0&FD
Volume Manager Yes SYSTEM 5.1.2600.0 7/1/2001
(Standard system devices) machine.inf Not Available
ROOT\FTDISK\0000


Hi
Is there no one here who is going to try to help me with this. I've noticed in this report that alot of the audio things are STOPPED. How do I get them back on Automatic? Or are these stopped becuse in the last 3 lines it says (Standard system devices) machine .inf Not Available?? If this (inf) is part of Windows, how can it recover it.

[Mayet]

Firstly can you go to start run and type scf /scannow thats sfc space forwardslash scannow

that will restore any missing DLL's and system files before we go any further

and then can you go to windows updates and do all your available updates and check if there is any driver updates available for your system.. download them

and reboot


then can you check in Device Manager, System Devices that Plug and Play Software Device Enumerator is installed and running?

If not follow this below

search for machine.inf then copy to temp directory. remove
at about line 20 " ExcludeFromSelect=* "

goto control panel, add new hardware, next (let it seach), yes hardware
is connected, next, scroll to bottom, add new hardware device, next,
install from list, next, select system devices, next, select have disk,
point to amended copy of machine.inf in temp directory, scroll to "plug
and play software device emulator" in right hand column, next and
complete install.

From Here (http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_frm/thread/cef94d08f430fe15)

[Biker Chick]

Mayet
I've already tried, before I contacted this group, to run the scannow. The system will not let me do that. Reason being, I guese, is my restore CD is for SP1 dnd I have updated this system to SP2 with no restore for SP2. When I try to run the scannow, my computer will stop and tell me to put in the restore CD, and when I do, it will not accept it. Says wrong disk, then my machine hangs up and I just have to turn off without shuting down.
Mentally I'm shot; right now I'm not able to do anything else on this computer I will try looking at your other suggestion tomorrow. Also, I have all the updates from Microsoft. I have been to site and checked to see if I needed and driver updates.

[Biker Chick]

Hi Mayet
I don't really know how to tell if the Plug & Play Software Device Enumerator is installed and running or not. I looked at it and checked Properties. I did not see anything to make me think it is not running. You will have to tell me what to look for.

[CCT]

You can check Plug and Play:

Start>Control Panel>Administrative Tools>Services and look for 'Plug and Play' - should be set for Automatic.

Start>Control Panel>System>Device Manager>System devices and RIGHT click Plug and Play Software Devioce Enumerator and click properties and it should say 'this device is working properly'.


:)


BTW: This site is where I would NORMALLY suggest you get your downloads:

http://www.emachines.com/support/product_support.html?cat=Desktops&subcat=T-Series&model=T2862

That's the computer you said you had in post 3. However, it seems they don't have any support.

You do have access to the User manual which outlines how to use your restore cd to recover the system and drivers. At this point, since you have copied off the good stuff, I would suggest that tack.

If you want to continue trying to 'save' the situation, you were directed to Intel drivers earlier on that might do it- just need to try I guess.

gl anyway - :)

[Biker Chick]

You can check Plug and Play:

Start>Control Panel>Administrative Tools>Services and look for 'Plug and Play' - should be set for Automatic.

Start>Control Panel>System>Device Manager>System devices and RIGHT click Plug and Play Software Devioce Enumerator and click properties and it should say 'this device is working properly'.


:)


BTW: This site is where I would NORMALLY suggest you get your downloads:

http://www.emachines.com/support/product_support.html?cat=Desktops&subcat=T-Series&model=T2862

That's the computer you said you had in post 3. However, it seems they don't have any support.

You do have access to the User manual which outlines how to use your restore cd to recover the system and drivers. At this point, since you have copied off the good stuff, I would suggest that tack.

If you want to continue trying to 'save' the situation, you were directed to Intel drivers earlier on that might do it- just need to try I guess.

gl anyway - :)

Yes my Plug and Play is running and on Automatic.
I have looked in the Windows Explorer (mind you I did not delete anything) just put my cursor on top of things looking at the things that showed for Realtek. I tried alot of the web sites you guys have suggested for downloading BEFORE I CONTACTED THIS FORUM. I think I downloaded things that I did not need to and also things that I did. Now I have stuff in my System 32 and other places for Realtek that has been installed on different dates. I was just downloading everything in sight, NOT KNOWING WHAT I WAS DOING. Do you think I ought to go into the system and delete anything that has Realtek on it and then try to reinstall??? MAYBE FROM MY RESTORE CD instead of going to sites. Do you think that all these different versions that I have attemped to download are what is causing the Blue Screen???? I don't know anything about working with FILES IN SYSTEM but when I put my cursor on top of the file and then click Properties I would know if it was Realtek or not. I have all My Documents and Web sites, to things I have on my desktop, saved to an External Hard Drive. So if this computer crashes I will have saved all my Pictures and Music on the External Hardrive. I wanted to make sure of that before I started messing to much with this thing. The only thing I don't have on external H D is my favorites and not sure about how to do that. I would like an opinion from any or all that would answer as to your opinion of what to do. My neighbor's grandson, (they said) is very knowledgable about computer, maybe I could get him to look at this computer. He works on their computer. I REALLY DO APPRECIATE ALL OF YOU TRYING TO HELP ME SOLVE THIS PROBLEM. BE HONEST WITH ME AND ADVISE IF I SHOULD SEEK OUTSIDE HELP WITH MY PROBLEM. OR ARE YOU GUYS STILL WILLING TO TAKE YOUR VALUABLE TIME TO CONTINUE TO HELP "ME" FIX THIS. I'M REALLY GETING DEPRESSED WITH NOT GETING THIS TO WORK. ALL OPINIONS ARE WELCOME.

[CCT]

I/we need to know just how bad things are:

Click Start, Control Panel, Add/remove Programs:

What programs are shown that involve audio?

eg: if Realtek drivers are installed there should be an entry like 'RealTek High definition Audio Driver'.

Be sure to look for ALL audio entries.

Click Start, Control Panel, System, Hardware, Device Manager, Sound Video and Game Controllers and report all entries EXACTLY with the word 'Audio' in them.

With that info we might be able to clean up your sound stuff.

Like Mayet implied, you may have other issues with your install since you did lose that Sound Volume control earlier.

:)

[Biker Chick]

CCT
I do not have anything in my ADD/REMOVE that indicates audio except my Media Player no RealTek AC '97.

Device Manager
Sound Video and Game Controllers
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Realtek AC97 Audio
Video Codecs

[CCT]

Ok

First: Create a new folder by Right clicking on your Desktop screen, left click new, then folder, then name the folder AC97.
Then go to this site Noo Noo gave you and download the audio driver to that folder.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=1065&DwnldID=8198&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng

Have a look inside and make sure there is an 'inf' file in there.


Then , go back into Device Manager, Sound Video and Audio Controllers and Right click on the 'Realtek AC97 Audio' entry, then left click on properties, left click on driver, left click on uninstall and click 'OK'.

Called away - anyway, at this point reboot and see what happens.

If asked for a driver, direct the search to the desktop folder. (in most cases, that means every time Windows asks you to let it go ahead and do something, you say no and take the harder road)

[Biker Chick]

Ok

First: Create a new folder by Right clicking on your Desktop screen, left click new, then folder, then name the folder AC97.
Then go to this site Noo Noo gave you and download the audio driver to that folder.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=1065&DwnldID=8198&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng

Have a look inside and make sure there is an 'inf' file in there.


Then , go back into Device Manager, Sound Video and Audio Controllers and Right click on the 'Realtek AC97 Audio' entry, then left click on properties, left
click on driver, left click on uninstall and click 'OK'.


Called away - anyway, at this point reboot and see what happens.

If asked for a driver, direct the search to the desktop folder. (in most cases, that means every time Windows asks you to let it go ahead and do something, you say no and take the harder road)

OK CTT
I went to the site, and I messed up; I guese. I clicked Run not SAVE and it did not ask me where I wanted to send it. It just started downloading. I don't think it made much difference though. I still don't have the driver. Then I went back to site and downloaded and did not run did a save and I saved it to the file I had made on desktop (AC97). I still cannot look for an inf file because all you can see when you open is an Install Shield to install.

Sorry I don't know what else to do. I think I'm up S--- Creek Without a Paddle

[CCT]

When you click on the saved desktop file it doesn't let you choose a folder?

edit: and do you show an audio package in add/remove now?

[Biker Chick]

When I clicked on Run it did not ask for a destination. It just started downloading. There was nothing I could do. Except Cancel (which I did not do) I thought I had made a big BooBoo. Most ask where you want to download to, this did not do that. I never had a choice. Then I did a Shutdown/Restart and then went to Control Panel..System Propertied...Device Manage...Hardware..Realtek AC'97 and it said no drivers installed for this device.

So I did the Save and then put it in a folder. You know the results there

No....it is not in he ADD/REMOVE Programs

[xpuser357]

This is a program I believe will put driver in for you from intel. Double click your folder and run the program I have to go to walmart right now I have three kids badgering me right now I will be back!!

[Biker Chick]

This is a program I believe will put driver in for you from intel. Double click your folder and run the program I have to go to walmart right now I have three kids badgering me right now I will be back!!

You forgot to give me the program. HEY I KNOW WHERE YOUR COMING FROM BUDDY. I RAISED 3 TOO. 2 boys and 1 girl. You think it's bad raising them but when they get grown and they have spouses and kids then they ingnore you and that hurts the feelings.

[xpuser357]

The program I am talking about you already have. you saved it in a folder.
A driver is not 23.7 MB. It is a program that has a exe. Which means double
click that install shield file, that will install driver for you.

[xpuser357]

You forgot to give me the program. HEY I KNOW WHERE YOUR COMING FROM BUDDY. I RAISED 3 TOO. 2 boys and 1 girl. You think it's bad raising them but when they get grown and they have spouses and kids then they ingnore you and that hurts the feelings.

Yes I know what you mean.By observing Our whole family. These kids are my
nieces all girls.

[Biker Chick]

Hey xpuser357
When I double clicked that install shield. It installed everything in that folder on my desktop. What do I do with it now?????? It's all on Desktop in the folder. If you've read my post you will know that (what I know technical you could put in in a peanut shell)

[xpuser357]

Sorry it took so long I doulbe clicked it myself to tell you what to do:) look in folder and you will find a macromedia exe file double click that file It will say setup.

[Biker Chick]

xpuser357
When I attempted to download the Exe file to install, the window came up to install, and then, I got a screen saying that the files on my computer were a newer version and it stopped. Do you still think that I need to go in the System and delete files that are for Realtek. Like I've said if I crash I would not be to upset because I have all music and pictures saved to a external H D.

[Biker Chick]

I got an e-mail just a short time ago, and someone, I can't see the post, ask about my Updates. YES every thing on my computer is up to date. I've checked the drivers too. So, I'm assuming all windows drivers are up to date also. It did not suggest I download anything.

I noticed that in the e-mail it was from you Mayet. I probaby would not be able to download from my CD because of the same problem with the site, oh gees forgot your name that was helping me last night. I have been sent different versions and I DOWNLOADED DIFFERENT VERSION BEFORE I FOUND YOU GUYS. The version I have siting on my desktop now in the New Folder is Realtek Version 5.10.0.6020...computer would not download because it said I had a newer version on my computer. Even though I don't see Realtek in my add/remove I think I still have the driver for Realtek Version 5.10.0.6240.

I will not be in touch for the rest of the evening because I have to go to the funeral home for visitation tonight. A close friend of mine lost her husband and I will be there.

THANKS TO ALL OF YOU WHO HAVE BEEN TRYING TO HELP ME. I'VE BEEN TRYING TO FIX BY MYSELF FOR A LONG TIME

[CCT]

Heya! If you show an audio device in Device Manager, Sound Video and Game Controllers:

I would like you to try this:

Create another Desktop folder called Realtek.

Go to this site;

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

And download the driver listed as "Windows 2000, Windows XP/2003(32/64 bits) Driver only (ZIP file)" to the new folder.

Unzip it into THAT folder.

Then click update driver on the sound device and point it to that folder.

[Biker Chick]

OK CCT
I've downloaded the file you ask me to and it is in the folder Realtek siting on my desktop.

I ran Everest and did a report and this is what I got:
[U]Sound Video and game controllers[U]

[B]Audio Codecs 5.1.2535.0
Legacy Video Capture Devices 5.1.2535.0
Legacy Audio Drivers 5.1.2535.0
Video Codecs 5.1.2535.0
Media Control Devices 5.1.2535.0
Realtek AC97 Audio 5.10.0.6240

[COLOR="Sienna"]Multimedia
Audio Adapt Intel 82801DB ICH4-AC'97 Audio Controller [B-0]

I can see this also in Device Manager. When I click on Hardware in Device Manager on Realtek [B]" it says no hardware installed"[B]

I wanted you to see this info before I went to the Hardware in Device Manager and tried to continue your instructions.

[CCT]

If you go to Start, Control Panel, Sounds and Audio Devices and click on Hardware and then click on 'Realtek AC97 Audio 5.10.0.6240' and then click on properties and then click on drivers, can you click 'update' and then point to the new folder .

[Biker Chick]

No I cannot click "Up Date Drivers" through Audio Devices. I did as you instructed and do not have option at this location. Here's what I did:
Control Panel-Sound Video Game Controllers-Hardware-Properties, Location..PCI bus0, device 31, function 5...Troubleshoot..Install from disk

Control Panel-System-Hardware-Device Manager-Double click..Realtek..Driver Tab..See all kinds of drivers listed...Version 2.0.0.4----Click Update Driver-Clicked Install from spefic location..Don't search I will choose driver...choices
Realtek AC97 Audio Version 5.10.0.5440 1/9/2004
same as above.................5.10.0.6230 3/8/2007
same as above.................5.10.0.6240 4/25/2007

I clicked on the Version 6240 and got the BSOD after it appeared to start downloading....and got all kinds of error messages. I went back thru the steps so I could write it down to let you know what happened. It had the 5440 Version highlited to show that it was compatable. What is you opinion of trying for clicking on the 5440, which is the version that came on this computer and just see what happens. I contacted e-machines before I found this group and she sent me a website with the 5440 version. I tried it and it still did not work. Even tryed it in the Safe Mode as she advised and it still would not work.

[CCT]

Well, I think you have a mish-mash of drivers on there and it will be unlikely that you can remove them with my help. :)

If it were me, I would bake some cookies and ask that young lad next door to reload your system from scratch.

You have your good stuff saved - you should also copy off your favorites folder for inclusion later (just do a Start, Search and enter 'favorites' (check spelling may need a 'u'). Make a note of where that was located, click on the folder, copy and then paste to a cd.

I have run out of ideas here. Sorry and best of luck to ya.

[NooNoo]

Extended vacation? I wish!! I went away for 9 days and when I got back my ISP decided I didn't need a connection anymore... it's still very flakey now!

The one thing that hasn't been checked... or at least I didn't see it yet was whether the audio service had been started.

Biker Chick...
Click Start, then run and type in
services.msc
Click OK
In the right hand window scroll down to
Windows Audio

Click it once to highlight it. The service should have a status of started and startup type of automatic. You can start the service if it's stopped by clicking the link just above the description of the service that appeared when you highlighted Windows Audio.

[Biker Chick]

Click it once to highlight it. The service should have a status of started and startup type of automatic. You can start the service if it's stopped by clicking the link just above the description of the service that appeared when you highlighted Windows Audio.

Yes NooNoo is is working and set to Automatic and Running. This problem has me about ready to pull my hair out. I've got to get ready for church now. "Not know what I'm doing" I've still been in system looking for anything with Realtek on it and deleting hoping that if I delete all of Realtek system will allow me to download some Realtek version. Even tho I've done that and tried to download, it seems that something is always missing from the download. I get messages that some Dll is missing or something else. I've gone back to system and deleted all Realtek things that I can find and then try to download again and then same thing keeps happening some part of it does not download. Gees!!!! what a mess.

[NooNoo]

OK, we need a sanity check.

Did you download the driver that I posted on page one of this thread? If so, where did you save it?

Did you install the chipset drivers that I asked you to?

We are going to remove the previous drivers and install the new one, but one step at a time. I would like to see a screen shot of your device manager with the sound and mulitmedia bit expanded please.

downloads for your motherboard (http://emachine-upgraders.info/dir1/motherboards/socket478/D845GVSR_downloads.shtml) just to save me and you flicking through all the pages on this thread.

[Biker Chick]

NooNoo
I've tried to copy and paste My Screen print screen into this post and it will not copy and paste it. I can insert a URL, Insert Picture, and copy and paste, but for the life of me I can't figure out how to put this print screen into this post.

[NooNoo]

You need to host it on a website first... I thought you used photobucket?
Then put the link to the picture in between img tags or click the picture icon (yellow, mountains, sun)

[Biker Chick]

I do have site on photobucket. Problem being is how to get it there. I did it one time and don't I have to change it to BMP or JPG. If so, that is my problem doing it. I can save to my Doc. or Pic but can't seem to remember how to change it.

[Biker Chick]

NooNoo
I hope I did it, I did it, I did it
http://i206.photobucket.com/albums/bb205/BikerChick2/PrtScrnforWinDrivers.jpg

I did the things that you told me to do. Remember I got the BSOD. I've downloaded different sites I've personally did, other sited that others told me and when I found that site for eMachines, I even downloaded the one that is suppose to be for my machine.

[CCT]

I believe this will work for you:

In XP, you do a 'prt scr' then open Paint and click edit and then paste and then click Image, then 'Stretch/Skew' and enter 50 in both Stretch spaces (was 100) and then click file, save as and save it as whatever name you want AND specify jpeg.

Then just attach it here.

[Biker Chick]

Thanks CCT
I did part like you said, but did not know about the stretch part. I just did the box that's in the top menu left side. And that is how I did it. It's alittle smaller that I had thought it would be. I hope that NooNoo will be able to read it. I can read but not easily. Anyway, I hope that I've given her the info that she wanted.
Gees! all you guys&gals have been so gracious with your time. THANKS

[NooNoo]

OK, it says no drivers are installed... so lets uninstall that device entirely in a minute....

You say that there are no entries for realtek in add/remove programs either... is there one for soundmax? In control panel, (switch to classic view - link on the left) look through the icons, is there a sound max icon (blue with white sideways triangle on it or blue with yellow circular pattern) or a realtek icon? http://www.embeddedlinks.com/chipdir/logo/realtek.gif

Thing is, there are two possible different sound devices for your machine. So before you do anything, go to the download page I put in my post (#78) above and download both the realtek and the sound max drivers. Do not run these files, save them...Create two directories - Save one in c:\realtek sound and save the other in c:\sound max sound.

Delete all the files you have downloaded and saved... to avoid confusion later. I think you have a fair few on your desktop from unpacking various files.

Now uninstall anything to do with realtek or sound max you can find in add/remove programs and then go to device manager and uninstall the realtek ac97 entry.

Leaving device manager open (you get to see it updating itself, it does no harm) Double click the soundmax file you downloaded and saved in c:\sound max sound. Follow the wizard. Post any messages you get.

If it fails, we will repeat the whole procedure above, except you will double click the realtek file you downloaded.

If neither of these works, we need to consider the possibility that the onboard sound has failed or a setting in bios/setup needs adjusting or we have got ourselves a complete driver minestrone and need to reload this machine.

[Biker Chick]

I know I said that I did not have any Realtek in Add/Remove but I do, and it will not let me remove. I did a screen shot of what I got and hope you will be able to see and not be to small. I've tried to remove and can't. I ran a program to check for errors on computer and fix and I guese it put it back.
These are some things that are all set on Manual that I found don't know if this will be Helpful or not:
dmusic--Microsoft Syntheizer
srmkaud- MicrosottDMR Audio
smwdm
splitter--Audio splitter
Don't see any Sound Man Icon in Add Remove. Before problem started don't remember seeing any Sound Man Icon any where. Could have been there tho.
sumidi[not sure of spelling] Microsoft wavable Synth.
http://i206.photobucket.com/albums/bb205/BikerChick2/Untitled.jpg

[Biker Chick]

NooNoo
Still cannot remove Realtek from Add/Remove-Error message...Install Shield try again
Went to Device Manager and deleted it thinking that I could then uninstall it, could not.

Went to eMachine page for Realtek, downloaded, saved, and put in C:\ per you instructions.

No Sound Man in Add/remove or Control Panel to remove

Went to eMachine page and download, saved, and put it in C:\ per your instructions

Went to eMachine page and downloaded Chipset , saved to Drivers C:\ then I OPENED and INSTALLED.

While in C I looked at Drivers....Media Reader...Set Up Install Shield Software Corp. Do you think I should run this Installer, or do you think it is already installed and the installer is just in folder.

I have not attemped to install Realtek or Sound Man, because, your instructions were to unistall all Realtek and I can't. Is there another way to uninstall it other than using the ADD/REMOVE...........Instructions from NooNooNow uninstall anything to do with realtek or sound max you can find in add/remove programs and then go to device manager and uninstall the realtek ac97 entry.

[Biker Chick]

Hey NooNoo
I'm geting the BSOD again. It could be system puting that Realtek back that I deleted in Device Manager-Hardware. I disabled it for the time being so I could get system back up and running. I have not RUN either sound programs Realtek Sound or Sound Man that I have in a folder so it has to be the one that I deleted causing it.

I will be going with grandson racing again this weekend and it will be Tuesday before I can do anything else on this crazy computer. I really need a break. Also I figure you need a break from me and my post .

[Biker Chick]

NooNoo
One more thing. I said that I had to disable Realtek to keep from having the BSOD. I decided to try to delete it again while it was Disabled and it was a Successful Delete. Now I'm ready to try to download the other Realtek and Sound Man from the folder in my C: Drive. I will wait till I return Tuesday and have more time to work with it.

[Biker Chick]

Hi NooNoo I'm home again from a good race weekend. No wins. We really did not expect any. He came in 6th in one race and 7h in another. He's racing with the real Pro's now. He's only been racing for 2 yrs. now. Some of those Pro's have 20 yrs experience.

When you have time, I'ed appreciate your continued help.

Now to the real problem or Realtek Problem I tried to let the computer download as you instructed me to do from Device Manager and it would ask for my disk. So, I went to the C: folder where I had saved and did the install. Well, my computer let it totally install and then I let it do a shut down/restart. As soon as it began to restart I would get the BSOD. I tried 3 times and everytime the BSOD would appear. I finally had to load in the Safe Mode and disable it so I would be able to boot up.

Here's alittle history about this computer. When it was given to me for Christmas 2 1/2 yrs ago, it had SP1 on it and was updated to SP2. Before it was updated to SP2 this computer got where it would turn it's self on and off constantly. Upgraded to SP2 and still the same old thing. Finally took it to a tech and he said it was the motherboard. A new one was installed, and he gave me a copy of the download disk. So I do have a copy of the SP2 on a disk.

[CCT]

For your reference - the T2882 model 'appears' to have the exact same specs as yours AND has the downloads available.

Might be worthwhile making a CD up with ALL the downloads they have there.

:)

[Biker Chick]

For your reference - the T2882 model 'appears' to have the exact same specs as yours AND has the downloads available.

Might be worthwhile making a CD up with ALL the downloads they have there.

:)
Could you give me the location that your speaking about???

[CCT]

The location was pointed out by Noo Noo post #5 - just change the model number.

[Biker Chick]

Hi
I want to start out with thanking all of you who tried so hard to help me with my problem. You guys sure are a great bunch of people. I truely think that you exhausted all your knowledge to try to help me without being here and touching my computer. I have learned alot about computers from you.

I finally had to take this computer to a tech. Everything you guys tried was correct. The tech tried to download Realtek and the same thing that was happening to me happened to him the BSOD. He was not able to download either. He finally came to the same conclusion that I had. We had to reformat this computer. He told me the problem was that Microsoft would not recognize the Realtek Driver. He said that there was some kind of glitch going on in the system. Even after reformatting, he could not get the sound card on my computer to work. He had to put another sound card in this computer.

:thumbs: up to all of you.

I'll not be leaving this group now that I have sound. I've learned to much from you.

Biker Chick

[Platypus]

Glad you got it resolved Biker Chick! Thanks for letting us know the result, and we'll be pleased to have your continued company even if you don't have any more computer problems. :)

[Biker Chick]

Glad you got it resolved Biker Chick! Thanks for letting us know the result, and we'll be pleased to have your continued company even if you don't have any more computer problems. :)

I'm relieved:) that this problem is fixed. Of course, just geting everything back and set-up again is a pain.

Working with all of you trying to fix my problem has sparked an interest for me to learn more about the working of this computer instead of just sending e-mail and doing web searches.

In my newspaper, there was an article about a program that is set up where old computers are donated and they are training teen and college kids to tear down, rebuild, learn web site design, and repair computers. Then, they will donate to needy people. I thought that this would be something that I would like to do. I've thought about contacting my local Community College to see if they have any program similar to this.

Biker Chick

[Platypus]

That sounds like a worthwhile idea. I hope you can find something like that.