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hamstring
December 13th, 2007, 08:47 PM
Hi all. Vista cannot reconize my sony handycam when I plug it in. Am not getting any help from Sony. Any suggestions?

Ferrit
December 14th, 2007, 01:14 AM
If sony is not helping you likely are not going ot get support for the camera.
Its up to the manufacturers to write drivers/software for compatibility with Vista.

NooNoo
December 14th, 2007, 02:15 AM
Welcome to Windrivers Hamstring

How are you connecting your sony handicam to the pc, i-link (firewire) or usb?

The handicam will show up in device manager as an imaging device if connected via firewire and the camera on and is set to playback.

If you connected via usb, most sonys only show up as a usb drive in "computer".

What is the model of your handicam?

Which version Vista do you have?

hamstring
December 15th, 2007, 05:35 PM
Thanks for the replys. My problem is that I am running VISTSA and my sony USB driver has not got VISTA as my camera is several years old.Model #DCR-TRV240 NTSC. Is there a driver that I can down load for my camera so I can use it with the VISTA operating system. Thanks

hamstring
December 15th, 2007, 05:39 PM
Sorry NooNoo. I have Viata Home Premium

NooNoo
December 15th, 2007, 05:52 PM
hamstring, you need to use i-link with Vista. USB streaming is not supported and won't be (http://esupport.sony.com/perl/news-item.pl?&news_id=128&mdl=DCRTRV240) i-link is.

more info (http://esupport.sony.com/US/perl/model-home.pl?mdl=DCRTRV240&LOC=3) including how to use i-link

Do you have a firewire card (ieee1394) card on your computer?

hamstring
December 15th, 2007, 11:03 PM
Thanks NooNoo.I will give your instructions a try.

s_paramel
December 22nd, 2007, 03:58 AM
Hi all. Vista cannot reconize my sony handycam when I plug it in. Am not getting any help from Sony. Any suggestions?

Hi All,

I have the same problem too. I am using Windwos Vista business.It dosn't support my Sony DV -DCR-HC-30E PAL.any suggestion for that. If someone can help me on this? Did sony have any new supporting driver for that?

NooNoo
December 22nd, 2007, 04:23 AM
Welcome to Windrivers s_paramel

When you say "plug it in" which port are you plugging it into? Firewire? USB? Composite video? S-Video?

here is the sony page for your camera (http://support.sony-europe.com/dime/camcorders/dv/dv.aspx?l=en&m=DCR-HC30E&site=odw_en_GB&odw_model=DCR-HC30E) Note the connectivity troubleshooting link