Panasonic SDR-H40 no working with Vista

[_prasad]

Recently I purchased Panasonic SDR-H40 camcorder. I installed the softwares from the CD , received with the it. When I plugged the camcorder to my Acer Aspire 5630 laptop & Windows vista Home Premium - 32 bit through USB cable, Vista started detecting the camcorder and showed me message as "Installing Device Driver". However after 10-15 secs, it showed me message as "Failed"

I tried several times , but all in vain.
I checked the Device Manager (when the camcorder was plugged to the laptop), it was displaying the camcorder as "Unknown Device".

However the Panasonic says that , it supports the VISTA.
Check here http://panasonic.net/pavc/camcorder/hdd/global/products/sdr-h40/specifications.html.


Any Clue? How can I connect the the camcorder to my PC?

[NooNoo]

Welcome to Windrivers prasad

Given that this is a new camcorder, have you considered phoning Panasonic?

There doesn't seem to be a download for the user manual, where it may differentiate between usb for the memory card and usb link for the hard drive.

There is usually a menu selection that must be made on the camcorder for the installation to work.

[Ferrit]

Did you install the software first before you plugged it in?
Run the cd first and then connect the usb cable/

[_prasad]

I tried that, but all in vain, Windows is detecting the camcorder, but could not find the drivers. I redirected it towards the CD for searching the drivers, but the result I received is " No Drivers found".

[NooNoo]

The panasonic support site is not terribly helpful - but this might work (http://panasonic.jp/support/global/cs/e_cam/download/downdvc_usb.html)