[RESOLVED] Sound doesn't work anymore

[valen]

Ok. Where to start. About a week ago I did a windows update. I saw that I had some optional updates for windows. I decided to download those. Which included C-media AC97. Now my device manager is saying C-media will not install correctly and my sound doesn't work at all. I tried to uninstall the C-media AC97, but that doesn't work and somehow re installs itself. I'm pretty sure I didn't have C-media AC97 on my computer before. I appreicate any help that I can get.


I used the belarc advisor and here is the info.

Operating System
Windows XP Home Edition Service Pack 3 (build 2600)

System model
Enclosure Type: Desktop

Processor
1.30 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6570
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 11/07/2003

Drives
Promise 1+0 Stripe/RAID0 SCSI Disk Device (122.94 GB) -- drive 0

Memory Modules
1024 Megabytes Installed Memory

Local Drive Volumes
c: (NTFS on drive 0) 122.93 GB 112.90 GB free

Network Drives
None detected

Controllers
NVIDIA NForce MCP2 IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
NVIDIA GeForce FX 5600 (Microsoft Corporation) [Display adapter]
CTX 16.3 [Monitor] (16.3"vis)

Multimedia
C-Media AC97 Audio Device
NVIDIA(R) nForce(TM) MCP Audio Processing Unit

Communications
1394 Net Adapter
NVIDIA nForce MCP Networking Controller

Other Devices
OHCI Compliant IEEE 1394 Host Controller
USB Root Hub (3x)
PS/2 Compatible Mouse
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

[BOB IROC]

Sounds like windows update installed a generic driver. The MS-6570 is the K7N2 and there are a few things that come to mind that you can try.

Option 1:
You can try to rollback the driver by finding the device in device manager and opening that device and underneath the driver tab there should be a roll back driver option.

Option 2:
Download and install the driver from MSI's website. The driver page is here
http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=519

Option 3:
You can probably also download the NForce2 Driver pack from Nvidia's website. I just not exactly sure which one fits that board, but they do have an "detect" feature that may be helpful.

[Ferrit]

This should be the driver although there are 4 different boards with your model number
http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=595

If this is not it here is the link to the other three models
http://global.msi.com.tw/index.php?func=searchresult&keywords=K7N2+Delta

[valen]

Sounds like windows update installed a generic driver. The MS-6570 is the K7N2 and there are a few things that come to mind that you can try.

Option 1:
You can try to rollback the driver by finding the device in device manager and opening that device and underneath the driver tab there should be a roll back driver option.

Option 2:
Download and install the driver from MSI's website. The driver page is here
http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=519

Option 3:
You can probably also download the NForce2 Driver pack from Nvidia's website. I just not exactly sure which one fits that board, but they do have an "detect" feature that may be helpful.

Thank you BOB IROC! Option 1 worked perfectly! The C-media AC97 is finally gone and the sound has returned! WinDrivers is the best and I would like to thank everyone for their help and time! :wave: !

ps. I love windows update! It's fun for the whole family!