No Sound. Driver Problems.

[warbinton]

Hi there,
Recently installed XP SP3 on my Emachines 420 and noticed there was no sound. I looked in the Device Manager section under the Control Panel and noticed that:

- Realtek AC'97 Audio (This device cannot start - CODE 10)

Also I am receiving yellow question marks at the beside both:

- PCI Simple Communications Controller &
- Video Controller (VGA Compatible)

I am usually quite knowledgable with computers but not on this occasion it seems. Please could anyone give me any pointers and tell me what's needed to get this Sound problem sorted.

Cheers in advance anyone that helps.

Adam.

[NooNoo]

Hi there,
Recently installed XP SP3 on my Emachines 420 and noticed there was no sound. I looked in the Device Manager section under the Control Panel and noticed that:

- Realtek AC'97 Audio (This device cannot start - CODE 10)

Also I am receiving yellow question marks at the beside both:

- PCI Simple Communications Controller &
- Video Controller (VGA Compatible)

I am usually quite knowledgable with computers but not on this occasion it seems. Please could anyone give me any pointers and tell me what's needed to get this Sound problem sorted.

Cheers in advance anyone that helps.

Adam.

Welcome to Windrivers Adam

The pci simple communications controller is a modem
The video is your video card
Code 10 on your sound is probably due to not installing the chipset drivers first (but not necessarily)

Emachines have extensive driver downloads, the only problem is that I cannot identify which is yours since the model numbers differ. So here is the support site (http://www.emachines.com/support/product_support.html) perhaps you can identify the model with label on the rear.

[warbinton]

Hi, Thanks to both of you..OMGmissinglink and NooNoo for your replies.

OMGmissinglink on the Desktop PC in question there is no internet so therefore I cannot get the updates sadly.

NooNoo thanks for the link to that website but that I struggled to find a matching "Emachines E420". I have scoured the internet and downloaded and installed a realtek driver 97 but to no use. It seemed to install fine and then I had to restart machine for it to take effect, computer turned back on but nothing changed. The driver didn't work, hense the [CODE 10.]

Sorry if I ""sound"" like I'm throwing your help back in your faces guys because I am NOT at all, I just getting a tad peesed with this damned driver nonsense.

Is there anything else I could do?



Again guys.......Cheers!

[NooNoo]

What does the label say on the back?
What country are you in?

[NooNoo]

If you bought this from Currys or Dixons the drivers are here (http://support.thetechguys.com/Layout.aspx?ID=3afbc415-4adc-4d27-9013-1811912eb509&CatID=393a85fe-3dac-4185-bca9-167f2c35e159)

If you need to know which ones you need, download and install free home edition of everest here (http://www.majorgeeks.com/download4181.html)

[CCT]

This takes care of my November post: please don't delete it Noo Noo;

http://www.e4allupgraders.info/dir1/support/europ_motherboards.shtml

[NooNoo]

This takes care of my November post: please don't delete it Noo Noo;

http://www.e4allupgraders.info/dir1/support/europ_motherboards.shtml

Why would I delete e4allupgraders link? They are very very good.

[warbinton]

Sorry guys, bit slow on the uptake.

What do you want me to try?

Apologies...

[warbinton]

OMGmissinglink sorry for been such a numpty and thank you for perceveeeeeering with me!

Motherboard:
CPU Type Intel Celeron, 2600 MHz (26 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Springdale-G i865G
System Memory 246 MB (PC2100 DDR SDRAM)
BIOS Type AMI (05/16/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)




Strange how Motherboard name is classed as "Unknown"?????

Adam

[warbinton]

any ideas from my last post?

Cheers

Adam

[NooNoo]

Did you buy this in the UK from dixons or curry's?

[warbinton]

No this is not from Dixons or Curry's. I am in the UK. It's from another "source" shall we say.

[NooNoo]

OK.... you want to be cagey... which is a pity because
the 420 is here (http://www.e4allupgraders.info/dir1/motherboards/socket478/imperial.shtml) BUT your readout says i865 springdale and not the 845 brookdale.

Which means we don't know who manufactured the board and drivers are going to be try it and see... not what you want.

So if you where the new motherboard was from, it would be a easier to help you if you told us.

[warbinton]

Ok NOONOO im thinking it was from Dell. Is that what sort of answer you are after? Dell.

Adam

[NooNoo]

The motherboard was originally in a dell machine? Great, they have good support... which Dell model?

[warbinton]

NooNoo this is the Story.

My girlfriend gave me their old family computer and it was a bit knackered on XP Home Edition so I booted it with "XP SP3."

I am just about definite it is from Dell. I am unsure about fixes in the way of soft/hardware changes etcetcetc.

I wish I could give you more information NooNoo.

Adam

[NooNoo]

Right then, the motherboard info is lacking - there is a string of letters and numbers which is the bios identifier. Let's have that first.

[warbinton]

Ok NooNoo I looked into Everest and finally found this. Is this what you're after?

--------[ Motherboard ]-------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID 63-101-0000010-00101111-051606-INTEL$P4I6G101_P4I65G BIOS P1.10


Adam

[NooNoo]

Bingo! (http://www.asrock.com/mb/overview.asp?Model=P4I65G)

Look on the left hand side for the downloads - all your drivers are there.

[warbinton]

Ok brill. So what are you saying..... The audio driver in question is not even Realtek '97 and is actually a C-Media? I will download now and post findings.

Thanks again NooNoo!!!!

[NooNoo]

Looks that way...

Don't forget to UNISTALL realtek from add/remove programs before trying the cmedia

[warbinton]

Downloaded that audio driver and it worked fine!Cheers very much everyone that contributed. V Grateful!

OMGmissinglink is that "board.inf" driver needed now?essential?

Adam

[NooNoo]

essential no, but might be worth doing for usb transfers and the like

[warbinton]

Ok I will look into that but I don't really want to throw the computer over the edge now its on form again.

Thankyou ever so much again. V Happy!!!:wave:

[NooNoo]

Any time. Just remember not to describe it as an emachine 420 any more... other than to say that's the case it's in!

[CCT]

Here's my December post to finish off the year - Merry Xmas!

The Emachines 420 shipped with a TriGem IM845GL motherboard that was problemetic to say the least.

Many many people replaced it successfully with the ASRock P4I65G i865G Socket 478


http://www.fixed4free.com/answers.php?id=26632

http://www.ebuyer.com/product/119412/show_product_reviews


Cya next year.