sound card settings keep changing

[amyb]

I have a user whose dell laptop sound card settings keep changing. What could be the cause of this?:confused: There is no virus on it..or spam..
What else could be the cause?

[NooNoo]

Does he have a bluetooth headset or similar?
What do they change from and to?
What OS?

[amyb]

I don't think so, I will check with her. It changes from laptop settings to a desktop format. when it does that, no sound is heard until I change it back.
Windows XP

[NooNoo]

Is she plugging in external speakers or headphones at any time?

[amyb]

yes, she does. Is that what does it?

[NooNoo]

Quite possibly, it has to reroute the sound, is she not capable of changing it back?

[amyb]

I hate to say it, but no. :eek:

[NooNoo]

The you will have to write a script or tell her she will have to use headphones permanently. If she can't select between two sound outputs, I wonder if she just needs an ipod...

[amyb]

she has a ipod. Believe me, I have written instructions regarding everything concerning computer use..:eek:

[CCT]

Perhaps USB headphones would work.

[NooNoo]

she has a ipod. Believe me, I have written instructions regarding everything concerning computer use..:eek:

No I meant a script which runs from a shortcut to change the speakers...

But if she is that bad, why does she need one?