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daveislost
February 17th, 2009, 06:20 PM
I recently got spybot SD 1.62 and installed it in my vista comp, but when I launch the application it says SPYBOT SD STOPPED WORKING and in the details I see APPCRASH. I need spybot bad i have a virus that redirects everything i do so any help would be fantastic thanx
MobilePCPhysician
February 17th, 2009, 08:13 PM
highlight the spybot icon, right click and click on run as administrator.
Ferrit
February 18th, 2009, 01:08 AM
It could also be that you r virus is stopping spybot.
Try rebooting to safemode and run it from there.
You could also reboot to safemode with networking
and get the program Malwarebytes .
Install it. Update it and then do a full scan in safemode.
NooNoo
February 18th, 2009, 05:36 AM
If you then get the computer restarting unexpectedly while it's running a scan you probably have a rootkit - the latest one is Tidserv and it's a pain since it is very good at hiding.
slgrieb
February 19th, 2009, 03:23 PM
My recent experiences with Spybot failing to complete scans have all been tied to Virtumondo.H so far. My best advice is to download Combofix, rename it, and then run it before any other removal tool. Instructions and download link here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
Kodiak
February 20th, 2009, 12:45 AM
My recent experiences with Spybot failing to complete scans have all been tied to Virtumondo.H so far. My best advice is to download Combofix, rename it, and then run it before any other removal tool. Instructions and download link here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

When I rename combofix it tells me I can't rename it and run it.
slgrieb
February 21st, 2009, 03:53 PM
There are only a couple of routine problems running combofix under Vista that I'm aware of. First of all, you definitely need to run it in safe mode as administrator. Secondly, it has frequent but sporadic problems playing nicely with Windows Defender, so you should disable Defender. Finally, Combofix won't run on 64 bit Vista. Otherwise, it should perform just like it does in XP.

EDIT: You are using a freshly downloaded copy of Combofix, right, Kodiak?
Kodiak
February 21st, 2009, 05:00 PM
Yes