Sound Problem

[ScottishGuy]

"There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware."


I have Windows XP

To be brutally honest I'm not sure which kind of Sound Card i have installed either but I know it will be an old one.

Assistance would be much appreciated.

Cheers :thumbs:

[NooNoo]

Welcome to Windrivers ScottishGuy

First we need some info... is your computer branded... like a dell or hp or packard bell or something? If so, what make and model?

If not, do you know if the sound is integral to the motherboard or is a separate card?

[ScottishGuy]

Hi mate, thanks for your reply.

This computer is not branded no. I can't be 100% whether its a seperate card or integral to the motherboard, is their a quick way to find out rather than me getting the screwdrivers out again :)

[ScottishGuy]

Hi, thanks for your reply.

My pc is not Branded.

I cant be 100% sure but i think the sound is most likely built into the motherboard.

[NooNoo]

Ok so I need to know the make and model of the motherboard...

Go to http://www.belarc.com/
Click on Free Download in the middle top of the page.
Run the program and it will give you a report
Post the top part (I don't need to see your windows updates) in the next post please.

[aoyun20008]

go google and google "everest",It is OK.

[NooNoo]

Welcome to Windrivers aoyun20008

We find that if people have asked for help then telling them to google is not constructive. Please think when you answer a post, "could I follow these instructions if I had no idea what to do?"

Googling everest doesn't tell Scottish Guy anything about everest, where to get it from, what it will do for him or how to use it... although I have to admit, the thought of dumping everest (the mountain) on top of a malfunctioning machine is funny!

[ScottishGuy]

Sorry at the moment NooNoo, not found time to sort it and the Old Firm scottish cup final is on today, so I'll need to sort this tomorrow. Thanks for your co-operation, much appreciated.

[NooNoo]

When you are ready, post again. :)

[ScottishGuy]

http://img3.imageshack.us/img3/9738/belarcresults1.jpg

Is this what you need ????

[NooNoo]

OK, you have one of those infuriating boards that doesn't give who made it... however that is enough info to find the most likely driver here (http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1010&SubCatID=104)

Click on the box that says click here to begin free download (otherwise you will be clicking sponsored links)

Download it, unzip it (extract files) and then run the setup.exe and restart your computer when asked. Let me know how it goes.

[ScottishGuy]

Genius!!

Thats the problem fixed, thanks so much NooNoo.

All the best mate.

[NooNoo]

My pleasure, post again if you have any other questions.

[jose1]

My pleasure, post again if you have any other questions.

wow is nice to see how u solve peoples problems wow man thanks you so much

[jose1]

My pleasure, post again if you have any other questions.

MAN I HAVE the same problem he having here is my PC information or w.e lolx i wish u could help me too/






Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: 32YNP71 (support for this PC)
Chassis Serial Number: 32YNP71
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0TC667
Serial Number: ..CN4811154E0069.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 11/08/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
35.51 Gigabytes Hard Drive Free Space

_NEC NR-7900A [CD-ROM drive]
Memorex DVD+-RAM 530L v1 [CD-ROM drive]

WDC WD400BB-75JHC0 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WMAMC4535939, rev 06.01C06, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 35.51 GB free

[NooNoo]

Welcome to Windrivers Jose1

Yours is very easy go here and download (http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=32YNP71&SystemID=DIM_CEL_3000&os=WW1&osl=en&catid=&impid=) the audio driver - when it has downloaded, double click it and it will install.

[chickycris]

I don't know if this is a sound card problem or not. My monitor has the built in speaker. a few months ago the speakers stopped working. I have speakers plugged into the back of my tower right now that work fine. But I would love to have the monitor speakers work. Any suggestions???

monitor is a Westinghouse, model #LCM-17v8 (not the one that came with computer. One that came with computer is broke too. I'll have to find a different thread for questions on that lol)

[NooNoo]

Many of these monitors have the sound controlled by the monitor menu itself. You may have inadvertently muted it or turned it down.

In addition this monitor does dvi or vga and the sound setups can be quite different depending on which input you are using.

the user manual is here (http://www.westinghousedigital.com/pdf/25_User_Manual.pdf) Check the settings you have.

[chickycris]

Thanks for your help NooNoo. But everything seems to be set up correctly. I have 3 modes on this monitor, Economy, Text and Picture mode. When it is set on picture mode everything seems fine with the screen but on economy and text mode I get feedback and lines...sound doesn't work at all still. I might have to save some money and just get another monitor. I haven't had the best luck when it comes to monitors. The one that came with the computer has a problem...black screen. like a bulb is burnt out. Again, thanks for your help.

[NooNoo]

The modes only affect the brightness of the screen, they shouldn't be affecting the sound. I would phone Westinghouse, there is a number at the back of the manual I linked.