Dell Laptop Memory Advice
A customer brought in an Inspiron 2650 that was acting strange and locking up random. I ran Doc Mem memory test and it failed.
I called Dell because the machine is under waranty. They said they don't know about Doc Mem, but lets use Dell's memory tester. I d/led a Dell program and created 5 floppys and booted to them. Ran the memory tester and it passed.
Dell guy says memory is good. Doc Mem says it's bad. I have been using Doc Mem for about 3 years and I trust it.
I can't replace the memory because it's the on mobo. What can I do other than tell the customer he's SOL, and don't buy another Dell?