I am working on a Dell PC brought to me with a cd drive problem. When windows comes up, the cd drive letter never comes up. I checked device manager, exclamation point beside the drive, I uninstalled, let Windows reinstall. Same problem. When you check the properties, it says that there was a problem loading the driver.
So I install a new cd drive. Same problem. So it has to be in Windows I would think.....
BIOS recognizes the drives just fine.
Any ideas??