usb2.0 and firewire combo on laptop

okay. i got a usb mass storage device for my laptop and it is plugged into my usb1.1. it works fine...but i wanted a 2.0 speed. so i bought a combo card with 2 usb2.0 ports and one firewire port. i also have an ipod. so...when i plug my mass storage device into the usb2.0 port, or my ipod into the firewire port....it recognized them on my "safely remove harddrive" thingy...but it doesn't do anything. like, the ipod won't update on itunes, the z: drive of my storage device won't open..but it still recognizes everything. so i gave up on fixing it and put my old firewire card back into the driver...and i plugged my ipod in, and it won't work either! its the same thing, it recognized it, but it still won't do anything.
i think this is a computer problem...maybe i accidently deactivated something. can anyone help me please!!!! i need music and stuff, i am about to kill myself. thank you.

ps. i have a gateway pc with windows xp.

Have you installed sp1? You need sp1 in xp for usb 2.0 to work. In device manager, what do you show under usb controllers and 1394 controllers? Any ? or !

Quote:

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Originally Posted by hudsonsmith

Have you installed sp1? You need sp1 in xp for usb 2.0 to work. In device manager, what do you show under usb controllers and 1394 controllers? Any ? or !

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alright...i have:
OHCI Compliant IEEE 1394 Host Controller
---> 1394 Net Adapter #2
Standard Enhanced PCI to USB Host Controller
----> USB Root Hub
ALi PCI to USB Open Host Controller
---->USB Root Hub

and there are 3 of the last group...

oh and i also have the service pack 1, or at least that's what it says under systems.

Quote:

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Originally Posted by crazyzoop84

alright...i have:
OHCI Compliant IEEE 1394 Host Controller
---> 1394 Net Adapter #2
Standard Enhanced PCI to USB Host Controller
----> USB Root Hub
ALi PCI to USB Open Host Controller
---->USB Root Hub

and there are 3 of the last group...

oh and i also have the service pack 1, or at least that's what it says under systems.

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Is this with the combo card or the old firewire card? In either case, it looks like the usb controller is not being properly identified or doesn't have the correct driver. We need to know which gateway you have, plus the makes and models of the two cards.

I'm not sure what you mean by 3 of the last group, but it doesn't sound good.

Quote:

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Originally Posted by hudsonsmith

Is this with the combo card or the old firewire card? In either case, it looks like the usb controller is not being properly identified or doesn't have the correct driver. We need to know which gateway you have, plus the makes and models of the two cards.

I'm not sure what you mean by 3 of the last group, but it doesn't sound good.

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okay...umm this is with the combo card...when its with the old card, it doesn't have as many options, but it still doesn't recognize stuff.

i have an intel pentium III processor, 851 MHz and 192 MB of RAM, i don't know if this is what you need? the model is SOLO 5300.

the old firewire is called 3 port 1394, from startech.com
and the new combo card is DH-UFC2+2 Combo cardbus.

i hope this helps! thanks again

Did you install xp as an upgrade or was it a clean install? I would try booting into safe mode and deleting all the usb devices, then rebooting and letting windows redetect them.

Quote:

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Originally Posted by hudsonsmith

Did you install xp as an upgrade or was it a clean install? I would try booting into safe mode and deleting all the usb devices, then rebooting and letting windows redetect them.

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the xp was an upgrade. i did what you said, and it said it installed all the hardware and stuff. but when i tried to plug my usb mass storage device in the port, it detected it, but under properties (for the storage device) it says : "this device cannot work properly" or something.... so i don't know how to fix that, i haven't yet checked if my ipod works...but i'm assuming it won't because the storage device doesn't

After it reinstalled the hardware, did the identification change? Instead of the Standard Enhanced PCI to USB Host Controller you should have something like Intel 82371 AB/EB PCI to USB Universal Host Controller. If not, dowload aida32 and post the report for physical devices.

Have you installed the driver for the combo card? It is available here.

Quote:

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Originally Posted by hudsonsmith

After it reinstalled the hardware, did the identification change? Instead of the Standard Enhanced PCI to USB Host Controller you should have something like Intel 82371 AB/EB PCI to USB Universal Host Controller. If not, dowload aida32 and post the report for physical devices.

Have you installed the driver for the combo card? It is available here.

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alright...here's the report...or at least i think it is

Network Adapter Properties:
Network Adapter Intel(R) PRO/100+ MiniPCI
Interface Type Ethernet
Hardware Address 00-10-A4-15-50-AC
Connection Name Local Area Connection
Connection Speed 10 Mbps
MTU 1500 bytes
DHCP Lease Obtained 4/14/2004 6:39:32 PM
DHCP Lease Expires 4/14/2004 7:39:32 PM
Bytes Received 11023411 (10.5 MB)
Bytes Sent 505893 (494.0 KB)

Universal Serial Bus controllers:
ALi PCI to USB Open Host Controller 5.1.2600.1106
ALi PCI to USB Open Host Controller 5.1.2600.1106
ALi PCI to USB Open Host Controller 5.1.2600.1106
Intel(r) 82371AB/EB PCI to USB Universal Host Controller5.1.2600.1106
Standard Enhanced PCI to USB Host Controller 5.1.2600.0
USB Root Hub 5.1.2600.1106
USB Root Hub 5.1.2600.1106
USB Root Hub 5.1.2600.1106
USB Root Hub 5.1.2600.1106
USB Root Hub 5.1.2600.1106
[ IEEE 1394 Bus host controllers / OHCI Compliant IEEE 1394 Host Controller ]

Device Properties:
Driver Description OHCI Compliant IEEE 1394 Host Controller
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File 1394.inf

Device Resources:
IRQ 10
Memory FBDFC800-FBDFCFFF

[ Universal Serial Bus controllers / ALi PCI to USB Open Host Controller ]

Device Properties:
Driver Description ALi PCI to USB Open Host Controller
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

Device Resources:
IRQ 10
Memory E7FFD000-E7FFDFFF

[ Universal Serial Bus controllers / ALi PCI to USB Open Host Controller ]

Device Properties:
Driver Description ALi PCI to USB Open Host Controller
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

Device Resources:
IRQ 10
Memory E7FFF000-E7FFFFFF

[ Universal Serial Bus controllers / ALi PCI to USB Open Host Controller ]

Device Properties:
Driver Description ALi PCI to USB Open Host Controller
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

Device Resources:
IRQ 10
Memory E7FFE000-E7FFEFFF

[ Universal Serial Bus controllers / Intel(r) 82371AB/EB PCI to USB Universal Host Controller ]

Device Properties:
Driver Description Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

Device Resources:
IRQ 09
Port 1060-107F

[ Universal Serial Bus controllers / Standard Enhanced PCI to USB Host Controller ]

Device Properties:
Driver Description Standard Enhanced PCI to USB Host Controller
Driver Date 6/1/2002
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File usbport.inf

Device Resources:
IRQ 10
Memory FBDFC700-FBDFC7FF

[ Universal Serial Bus controllers / USB Root Hub ]

Device Properties:
Driver Description USB Root Hub
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

[ Universal Serial Bus controllers / USB Root Hub ]

Device Properties:
Driver Description USB Root Hub
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

[ Universal Serial Bus controllers / USB Root Hub ]

Device Properties:
Driver Description USB Root Hub
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

[ Universal Serial Bus controllers / USB Root Hub ]

Device Properties:
Driver Description USB Root Hub
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf

[ Universal Serial Bus controllers / USB Root Hub ]

Device Properties:
Driver Description USB Root Hub
Driver Date 7/1/2001
Driver Version 5.1.2600.1106
Driver Provider Microsoft
INF File usbport.inf


--------[ Physical Devices ]--------------------------------------------------------------------------------------------

PCI Devices:
Bus 3, Device 0, Function 0 ALi M5237 USB Open Host Controller
Bus 3, Device 0, Function 1 ALi M5237 USB Open Host Controller
Bus 3, Device 0, Function 2 ALi M5237 USB Open Host Controller
Bus 3, Device 0, Function 4 ALi M5253 P1394 OHCI 1.1 Controller
Bus 3, Device 0, Function 3 ALi M5273 USB 2.0 Host Controller
Bus 0, Device 12, Function 0 ESS Technology Maestro-3.COMM AudioDrive
Bus 0, Device 7, Function 1 Intel 82371AB/EB PIIX4 - IDE Controller
Bus 0, Device 7, Function 2 Intel 82371AB/EB PIIX4 - USB Host Controller
Bus 0, Device 7, Function 0 Intel 82371EB PCI ISA IDE Xcelerator 4 - PIIX4E [A-0]
Bus 0, Device 7, Function 3 Intel 82371MB PIIX4M - Power Management Controller [A-0]
Bus 0, Device 1, Function 0 Intel 82443BX/ZX AGP Controller [C-1]
Bus 0, Device 0, Function 0 Intel 82443BX/ZX Host Bridge/Controller [C-1]
Bus 0, Device 13, Function 0 Intel PRO/100+ MiniPCI for Generic Combo
Bus 0, Device 8, Function 0 Ricoh RL5C478 CardBus Controller
Bus 0, Device 8, Function 1 Ricoh RL5C478 CardBus Controller
Bus 1, Device 1, Function 0 S3 Savage/IX+MV (86c294) Video Adapter
Bus 0, Device 13, Function 1 Xircom MPCI Modem 56

okay, i think this is all the stuff that has to do with the combo card. i can post the whole report if you want me to though, it was just kinda big.

ps...i installed the drivers that you gave me, and then i reinstalled my usb storage device...and now it recognizes it without saying "device will not open (code 10)" ...but it still won't open my Z:\ drive (which is the mass storage) or any of my files inside of the device.

Quote:

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Originally Posted by crazyzoop84

ps...i installed the drivers that you gave me, and then i reinstalled my usb storage device...and now it recognizes it without saying "device will not open (code 10)" ...but it still won't open my Z:\ drive (which is the mass storage) or any of my files inside of the device.

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Well, at least its recognizing the intel controller now.

After you installed the driver, did the reference to Standard Enhanced PCI to USB Host Controller change to something resembling ALi USB 2.0 Host Controller? If not, try removing that device in device manager and then letting windows search for new devices. If that doesn't work, try installing the ALi drivers.

Does the usb storage device work if you connect it to the usb port on the laptop instead of the combo card?

hudsonsmith...i owe you my life!
thank you so much, that ALi driver cured everything! i just got done updating my ipod, and it was so much faster with the storage device in the 2.0 instead of 1.1.

you surely are a knight in shining armor.
until next time,
take care,
alia

gracias:thumbs2: