intel 82801EB ICH5 - AC'97 Audio Controller/sound max problems

The sound on my computer doesn't work and in device manager it shows a yellow ! next to realtek '97 and when i click update driver i get this

http://i26.tinypic.com/29cpbg4.jpg

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

Version EVEREST v4.50.1330
Benchmark Module 2.3.224.0
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer DGQMN981
Generator John
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-05-16
Time 12:14


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DGQMN981
User Name John
SMTP E-mail Address [email protected]
Logon Domain DGQMN981
Date / Time 2008-05-16 / 12:14

Motherboard:
CPU Type Intel Celeron D 320, 2400 MHz (18 x 133)
Motherboard Name Dell Dimension 3000
Motherboard Chipset Intel Morgan Hill i865GV
System Memory 512 MB (PC3200 DDR SDRAM)
DIMM1: Micron Tech. 16VDDT6464AG-40BG4 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-2-2-6 @ 133 MHz)
BIOS Type Phoenix (11/08/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor Dell E173FP [17" LCD] (D542857A216L)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Disk Drive Maxtor 6Y080L0 (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SONY CDRW/DVD CRX330E (DVD:16x, CD:48x/32x/48x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 72237 MB (16910 MB free)
Total Size 70.5 GB (16.5 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Microsoft USB Wheel Mouse Optical

Network:
Primary IP Address 192.168.1.3
Primary MAC Address 00-13-20-73-4D-7B
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.3)
Modem Intel(R) 537EP V9x DF PCI Modem

Peripherals:
Printer Dell Photo Printer 720
Printer Fax
Printer Intuit Internal Printer
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Microsoft USB Wheel Mouse Optical
USB Device USB Human Interface Device

DMI:
DMI BIOS Vendor Dell Computer Corporation
DMI BIOS Version A02
DMI System Manufacturer Dell Computer Corporation
DMI System Product Dimension 3000
DMI System Version
DMI System Serial Number GQMN981
DMI System UUID 44454C4C-5100104D-804EC7C0-4F393831
DMI Motherboard Manufacturer Dell Computer Corp.
DMI Motherboard Product 0TC666
DMI Motherboard Version
DMI Motherboard Serial Number ..CN7082156N00SF.
DMI Chassis Manufacturer Dell Computer Corporation
DMI Chassis Version
DMI Chassis Serial Number GQMN981
DMI Chassis Asset Tag
DMI Chassis Type Mini Tower

Welcome to Windrivers Zmagik

You have sound max audio or realtek audio?!

So what I need is the motherboard make and model to get you the correct driver.

woops didnt mean to post that again. so did you find a driver?

thanks im gonna try now

that one didnt work i tried it before... any others?

When you say didn't work, what exactly do you mean?
Please describe what you did when the file finished downloading.

um it said it was installed but then the sound still doesn't work...

btw it was this one

http://support.dell.com/support/down...&fileid=122481

OK, let's assume the driver installed ok..

Let's check the obvious.... and please do check, don't just say so.

1. The speakers are plugged into the green jack
2. the speakers are plugged into the power strip
3. The speakers work - plug them into another device such as an mp3 player.

hi im luciano quijano requesting to install or solve the AC'97 Audio Controller/ sound max problems.

sound problems

Hello Luciano:


Please tell us the make and model of computer OR make and version of motherboard if a u-build.

Alternatively;

Download and run Everest Home (it is free):

http://www.majorgeeks.com/download4181.html

Once you download it, click on it and let it install and then run it from the icon on your desktop.

Click on the + sign beside 'Computer', then on 'Summary', then go to the VERY Top of the screen and click on 'report'.

Note: the 'Very Top' isn't one line down, it means what it says.

Cursor over 'quick report-summary' and then click on 'plain text' and then click on 'save to file' and change the 'save in' folder to 'Desktop' and then click 'Save'.

Clear all your open windows and on the Desktop click on that 'report.txt' icon - this will open it in a text editor
(probably Notepad) and then use your mouse to highlight ALL the 'debug' entries and delete them, then use your mouse to hilight all the remaining text then copy and paste it to here.

For future reference: once you open Everest, click on file, preferences, report and uncheck the 'include debug information in the report' box. People rarely want to see that stuff.

:)

Quote:

---

Originally Posted by NooNoo

OK, let's assume the driver installed ok..

Let's check the obvious.... and please do check, don't just say so.

1. The speakers are plugged into the green jack
2. the speakers are plugged into the power strip
3. The speakers work - plug them into another device such as an mp3 player.

---

yep all is true i use them with my ipod a lot and sound comes out fine

OK Please list every item under sound in device manager... all the codecs etc.

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
SoundMAX Integrated Digital Audio(with yellow exclamation point)
Unimodem Half-Duplex Audio Device
Video Codecs

ok double click audio codecs and then select the properties tab... there is a list of codecs... double click each one to ensure that the radio button is set to "use this audio codec" and then post what audio codecs you have listed in the properties tab.

It should look something like this - but not necessarily exactly the same
http://www.updatexp.com/image-files/codecprop.gif

http://i29.tinypic.com/otj445.jpg there you go

You are missing or have a different version of

IMA ADPCM Audio CODEC
Microsoft ADPCM Audio CODEC
Microsoft CCITT G.711 Audio CODEC
Microsoft GSM 6.10 Audio CODEC
DSP Group TrueSpeech(TM) Audio CODEC

first download and install this

Then you may have to put the rest back manually. instructions here

so i did that now should my sound work? im about to try it

it still doesnt work...

okay

but my speakers dont work now i need new ones like sound doesnt come out when i use them with my ipod

Have you got new speakers yet?

no i'l tell you when i do though

I GOT NEW SPEAKERS. help please.

zmagik, did you manage to plug in your speakers ok?