help, lost audio from onboard sound card

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March 13th, 2005, 11:36 PM
acoustic*carl

help, lost audio from onboard sound card

i will try to be as in depth as i can about my situation. hopefully somebody can help me?

i get a lot of extraneous noise in my computer speakers (noise from the mouse, etc.) after reading many threads i realized that could be caused from many things. anyway i borowed a sound card from a friend so that i could see if that would eliminate the problem.

the sound card was a trident 4dwave dated 1998. i could not find a driver to make it work. so i uninstalled and tried to use my onboard sound card again and now i have no sound.

i have uninstalled and reinstalled in the device manager
device manager says that everything is working properly
sounds and audio devices only shows "modem # 0 line playback"
sound is enabled in BIOS
speakers are on (still get mouse noise) and plugged in
i even tried several restore points and that didn't wor either

here are the details:
Computer is a Micron PC Intel pentium III
Motherboard is Tazer - Tyan S1854 via 133a 4x with integrated components
Onboard Sound is Creative AudioPCI (ES1371, ES1373)(WDM)

please help if you can, thank you
March 14th, 2005, 12:28 PM
hudsonsmith

Driver here: ftp://ftp.tyan.com/audio/creative/13...1373driver.zip
March 14th, 2005, 02:16 PM
acoustic*carl

thanks for the link, however, the driver did not work.
hardware wizard said somthing like "can't install driver because it is not better than the current driver"
any suggestions?
March 14th, 2005, 02:53 PM
hudsonsmith

Quote:

Originally Posted by acoustic*carl

thanks for the link, however, the driver did not work.
hardware wizard said somthing like "can't install driver because it is not better than the current driver"
any suggestions?

Isn't there a setup.exe file packed in there? If not, follow the selections to select the driver manually and point it to the location you unzipped the download.
March 14th, 2005, 04:04 PM
acoustic*carl

i did unzip the file and manually point it to the location of the download
March 16th, 2005, 07:21 PM
acoustic*carl

Still need help

Quote:

Originally Posted by acoustic*carl

i will try to be as in depth as i can about my situation. hopefully somebody can help me?

i get a lot of extraneous noise in my computer speakers (noise from the mouse, etc.) after reading many threads i realized that could be caused from many things. anyway i borowed a sound card from a friend so that i could see if that would eliminate the problem.

the sound card was a trident 4dwave dated 1998. i could not find a driver to make it work. so i uninstalled and tried to use my onboard sound card again and now i have no sound.

i have uninstalled and reinstalled in the device manager
device manager says that everything is working properly
sounds and audio devices only shows "modem # 0 line playback"
sound is enabled in BIOS
speakers are on (still get mouse noise) and plugged in
i even tried several restore points and that didn't wor either

here are the details:
Computer is a Micron PC Intel pentium III
Motherboard is Tazer - Tyan S1854 via 133a 4x with integrated components
Onboard Sound is Creative AudioPCI (ES1371, ES1373)(WDM)

please help if you can, thank you

Does anyone have any ideas. I was given a link to a driver. the driver did not fix the problem.
March 16th, 2005, 07:27 PM
geoscomp

Quote:

Originally Posted by acoustic*carl

i did unzip the file and manually point it to the location of the download

so when you unzipped the file, was there a setup.exe icon in the unzipped file? If so, did you double click on that to run the setup program? If not, what did you point to the file? You have no sound card installed yet, so there is nothing to point to it..all you have installed is your modem sound
March 19th, 2005, 12:48 AM
acoustic*carl

Quote:

Originally Posted by geoscomp

so when you unzipped the file, was there a setup.exe icon in the unzipped file? If so, did you double click on that to run the setup program? If not, what did you point to the file? You have no sound card installed yet, so there is nothing to point to it..all you have installed is your modem sound

the sound card is on-board. i ran the sbsetup. SoundBlaster setup indicates that the driver is installed, and yet still no sound (Media Player still does not recognize any sound deveice).
Also I tried manually point the device manager to the driver (C:MyDocuments\downloads\sb1373driver\sb1373\Engli sh\Drivers)
then I get this: "Cannot Continue the Update Wizard"
"The wizard could not find a better match for your hardware than the software you currently have installed"
Yet, still no sound
March 19th, 2005, 01:13 AM
Platypus

I've found the Creative 137x (Ensoniq) sound very reluctant to have a re-install "take" unless the previous installation is fully removed. Have you done any un-install procedure that is present (other than removing driver from Device Manager)?

Depending on how the install is originally run, there could be an entry in Control Panel/Remove Software, an un-install in the Program Group, or an "un-install existing software" option offered when the setup program is run.

If any of these are available, I'd suggest utilising any and all of them to ensure that all previous components are removed, then re-starting in Safe Mode and removing any "phantom" sound drivers that may be visible in Device Manager. Reboot, cancel any Found New Hardware dialog that may appear, then try the install again.