Inoculate IT PE, Novell and a Toshiba laptop

I love Inoculate IT PE 5.29. Unfortunately a handful of Toshiba Satellite laptops, 2510,2520,4010, that I administer do not. On boot-up while connected to the network cable the laptop will freeze just after the Windows splash screen appears. By punching CTRL,Alt,Del I can see that mprexe and msgsrv32 files are not responding. Note that I have updated the Win 98 files from MS and am using the newest Novell client 3.30 furthermore I have flashed the Toshiba BIOS and updated all the Toshiba power management utilities with the newest versions from the Toshiba site. I have also updated the drivers for the PCMCIA 3Com Etherlink III 3c589c. Interestingly on a new build of the laptop the virus checker and the Novell client get along with Toshiba power management utilities. However if I have to update the Novell client or Inoculate IT after the machine has been in the field I get the lock-up. I have tried Uninstalling the Novell client and Inoculate software cleaning out the registry with MS regclean and reinstalling the offending software all to no avail. Note that on some machines by disabling the USB and infrared ports the laptop will work normally though this has been working less frequently. Rebuilding a laptop for every faculty member twice a year is impractical. Any help would be great. Thanx.

Sounds like you've covered all the bases. I have used CA Inoculate products for three years now, and one thing I have discovered is not every virus definition gets along with every PC. Don't know why, but once in a while one PC in our office will start acting weird, crashing constantly, etc. Usually the culprit is a bad set of virus def's. Reupdating the antivirus or dropping down to the last version of the virus signatures fixes the problem. Don't ask me why this happens, but this is my experience.

Our company head tech has said that reinstalling the Novell Client will get rid of MSGSRV32 and MPREXE errors. And 99% of the time it does.

I can't offer any more help than that, unfortunately. <IMG SRC="smilies/frown.gif" border="0">

Thanx for the response MacGyver. Unfortunately over installing the Novell Client and then rebooting after trying the network connection and installing Inoculate IT was not successful. If anyone else has an idea let me know. Thanx again.