I got a strange phone call today
when i came home i got a strange phone call, i didnt answer the phone because i called off work today and told my mom to answere it incase it was the job...heheeheh
but anyways she took the message and told me its a loan company calling about some furniture i got.
so i was like ,WTF???
i only had two credit cards my whole life both of them where maxed out and im on a payment plan to pay them back, one credit card is payed off completely the other is still getting payed off but nobody can buy anything with it.
i also got a credit checking card, but it extracts everything from my checking account and i keep an eye on that account and all the purchases i made on it where things i got, so everything looks fine there.
well when i called them back to see what the hell they wanted, they say they are a loan company for people that get loans or buy furniture. so i told them if they can pull up my info and tell me whats it about and they said " sure just give me your SOCIAL SECURITY NUMBER" and i'll pull it up. and i was said no, and they guy said he can only pull it up with a social or a account number, i told them they just called me five minutes ago and the guy said he cant pull it up with a phone number.
all other call centers you can pull up peoples info with just a PHONE NUMBER.
so the guy says to give him the name they asked for and the phone they called and they will get back to me.
my mom said it was a lady called olga asking for me. so i call back asking for olga and tell her whats going on and she is asking for my social too. and she says she cant pull up anything with a name or phone number, so i ask to speak to a supervisor the supervisor is a prick and he is telling me if i got a credit card or furniture and i said no and he was suprised when i said that. eu also kept saying he cant do anything without a social security number or an account number. he says there is no way to pull it up with phone number or name just social and account. so i ask him doesnt he have a data base where all the numbers and peoples info are stored and he said no, then i said "so you have everything on paper then? and he said the numbers just pop on the screen. then i said so you do have a data base. he didnt say anything after that he just replied again he needs a social or account, then he said to give him my phone number that they called for they can see if they can pull something up with it and they said they will call me back.
i worked in a call center when i was a telemarketor the customers name would pop up on the screen then when we where done the next customers name would pop up, but we where stilll able to pull up customers account with a phone number also now i do help desk and we only need a phone number to pull up peopels accounts.
the company is called
Wells Fargo Finacial
P.O box 398
des moines, Iowa
1-800-572-5879
heres there info incase somebody has an issue with them, so far this situation sounds fishy to me.
im going to get a copy of my credit report to check it out