no active mixer device installed....Having Similar Problem with Multimedia ....

NooNoo,
Hello....
I've been reading the threads you posted for a guy nicknamed jatt about the problems he had with multimedia audio devices... well, I have the same kinda problem.
When viewing Device Manager it shows:
The drivers for this device are not installed (Code 28).
The Everest Report for my PC shows this for Multimedia:

Intel 82801DB(M) ICH4(-M) - AC'97 Audio Controller [A-1] PCI

I used to have windows 2000, and Updated to Win XP, and I used to install Genius' Sound Maker 32X2 driver, and that used to take care of the problem, but that CD doesn't contain drivers for XP, so I downloaded the drivers for XP, installed'em, but I still get no sound through my speakers, and Have the same DEvice manager error: The drivers for this device are not installed (Code 28).

Noo Noo. Could you please Help me, I have No idea what to do...

Welcome to Windrivers Joe

No point in PMing me to speed up response, I reply only in public and when I have time.

Boot to safe mode and uninstall the drivers from add/remove programs and then uninstall what's left from device manager. Reboot, detect and reinstall. Code 28 often is just a case of persistence - the driver doesn't quite install right, sometimes because of updates or lack of them. Have you updated to sp2?

Hello NooNoo,

I have updated to service pack 2 actually, but I don't quite get it how's that goin' to help. anyways.....goin' straight to the point Which drivers should I install? those that I downloaded from the Genius Website that I mentioned?

And pardon my ignorance but, what do you mean by sayin' uninstall what's left from device manager?

I read that you told jatt, that perhaps he should download some intel driver called via_sound.zip, Should I do that myself, Could that work for me?

thanks, I'll check your first solution you gave me in a while and post the results... thanks..

Joe, no you have intel sound so via won't help. You have a different problem to Jatt, so please start your own thread with full details about your computer/motherboard/windows

Greetings NooNoo,
Thanks for your replies. As you requested here's the reading I got from Everest about my motherboard:

Motherboard

Processor type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Intel Plumb Island D845EPI (3 PCI, 1 AGP, 2 DIMM, Audio)
MotherBoard Chipset Intel Brookdale-G i845G
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS type AMI (09/26/03)
Comunication Port Comunications Port (COM1)
Puerto de comunicación Printer Port (LPT1)

Multimedia

Sound Card Intel 82801DB(M) ICH4(-M) - AC'97 Audio Controller [A-1]


If there's anything missing there just let me know please, they're gonna kill me here in the office If I don't fix this sound problem soon.

Thanks.

OK, I will split off your posts in this thread start a new thread for you Joe...

OK, Do you have a genius card for sound as well as onboard sound for your motherboard?

your motherboard sound driver is here It is actually a realtek codec (which is not unusual) and there is a readme.txt link to read with the installation/update instructions.

Hi NooNoo,

Well, thanks for giving me that link.. I will download and install the driver.

And about the question about the genius card, I don't know If I have a Genius card on my pc, besides the motherboard integrated card.

How can I tell?

OK, so why were you trying to download genius drivers?

All right I give you that one....

But.... on second thought, I think I used to install those Genius drivers because those are the ones that came with my speakers. and since the CD didn't have the ones for XP, I downloaded'em, with no clear purpose however....

Let's see what happens when I install the intel drivers.

Thanks....

Hi NooNoo,

Well, what can I say I have installed the intel driver and that did it!
That took care of the problem completely,

Thank you, sincerely very much, very much dude! ! !

God Bless

My pleasure... as for the Genius speakers... it is rare that speakers have their own drivers, usually it is a specialist setup... it may have been needed for previous OSes but not your current one... however I am just guessing here as I don't know what your entire setup is.

Hi all I have been trying to follow the advice from noo noo and others to others about the no active devices problem. I have tried everything even going to packard bells help site and downloading the correct driver but when it comes to install it, it stops and says nothing to install too. This computer is a Packard Bell and is a friends who had it given to him off his sister. It was loaded with viruses so I decided to wipe it clean and reload it with windows xp pro off a OEM disc. I have. It all went great until I realised it had no windows tune when loading. Since then I have been stopped dead in my tracks. I even went and bought a sound card which did put the volume control near the clock but it did not produce any sound. The computer is a iEXTREM PACKARD BELL. I have undone everything I've put on and done a system resore.
In device manager it says
NO ACTIVE MIXER DEVICES
MULTIMEDIA AUDIO CONTROLER
MANUFACTURER UNKNOWN
LOCATION PCI BUS 0 DEVICE 2 FUCTION 7
DRIVERS FOR THIS DEVISE NOT INSTALLED (CODE 28)
UNDER Resources it says this device is not using any resouces because it as a problem.
MOTHER BOARD GIGABYTE-GA-851ML (3PCI, 1AGP,1CNR,2DIMM,AUDIO,LAN)
MOTHER BOARD CHIP SET SIS 651
VIDIO ADAPTER SIS 315 INTEGRATED
3D ACCELERATOR SIS 315 INTEGRATED
224MB SDRAM
BIOS TYPE AMI(09/15/03)
IDE CONTROLER
DISK DRIVE SAMSONG SVO802N (80GB 5400RPM ULTRA ATA/133
CPU INTEL CELERON
CPU SPEED 2600MHZ
BIOS VERSION 851 MNF VI.19
VGA BIOS V1.11.19
SIS 7012 AUDIO DEVICE
Well thats about all I can think of would appreciat any help ty ....sob sob .. Tomat

please help me!!!!!!!!!
Motherboard Properties:
Motherboard ID 63-1600-000001-00101111-022205-I865G$PPVM1911_BIOS DATE: 02/22/05 21:36:02 VER: 08.00.09
Motherboard Name Asus P4P800-VM

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 133 MHz (QDR)
Effective Clock 533 MHz
Bandwidth 4267 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 2667 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP
RAM Slots 4 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 240 mm x 240 mm
Motherboard Chipset i865G

Motherboard Manufacturer:
Company Name ASUSTeK Computer Inc.
Product Information http://www.asus.com/products1.aspx?l1=3
BIOS Download http://support.asus.com/download/dow...Language=en-us

Tomat and Lee have you read the sticky at the top of the forum about how to deal with sound problems?