CD's causing reboot

Printable View

February 22nd, 2004, 12:34 AM
Taz Devil

CD's causing reboot

Just completed a clean install of XP Home, installed all critical updates. Running typical programs....NERO 5.5, Office 2000, Photoshop 7, nothing out of the ordinary.

However, everytime I insert a CD/DVD (doesn't matter if it's original or burned) the computer automatically reboots. Once it reboots, I can access the CD/DVD.

System specs:

Gigabyte GA7VAXP Mobo (with latest VIA drivers)
1GB Kingston 3200 DRAM
Athlon XP 2600 processor
NVIDIA GeForce 440 8x AGP (32 mb memory)
Maxtor 6Y120P0 hard drive
Optorite DVD RW DD0203
Lite-On 52x CD RW
February 22nd, 2004, 04:27 AM
confus-ed

Mmmm ... so I can only think so far that somehow the nero install has gone 'screwey' ... turn off the windows burning software (or make sure it is off ... I think it might be 'on' by default in home ?) uninstall nero - test it then & see if it repeats - if 'good' just add nero back & see then ...

I'm never too sure what logs xp home keeps or are accessable (so maybe the next bit might not 'exist') ... But try right clicking my computer, manage, event viewer & see what 'application' & 'system' has in them if anything ...
February 22nd, 2004, 09:48 AM
Taz Devil

No dice with removing Nero...still the same problem. Looks like alot going on, but is Greek to me!!! I think the DHCP listed below has to do with my DSL modem....system hangs for a minute or so on startup, then acts normally.

Maybe another clean install is in order, doing one thing at a time and then checking again?

Sometimes I really hate Micro-Shaft!!!!

I only listed the stuff from today...these go back to 17 Feb when I did the clean install, but there weren't so many to start with, except for the DHCP.

From the "System" here are the "bad" items:

Error 2/18/2004 5:17:50 PM Application Hang (101) 1002 N/A DESKTOP
Error 2/18/2004 5:16:40 PM Application Hang (101) 1002 N/A DESKTOP
Warning 2/17/2004 10:00:36 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:58:14 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:55:17 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:54:59 PM WinMgmt None 63 SYSTEM DESKTOP
Warning 2/17/2004 9:53:01 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:40:24 PM MsiInstaller None 1004 N/A DESKTOP
Error 2/17/2004 9:15:33 PM MsiInstaller None 1013 N/A DESKTOP
Error 2/17/2004 9:12:30 PM MsiInstaller None 11305 N/A DESKTOP
Warning 2/17/2004 8:09:39 PM Userenv None 1517 SYSTEM DESKTOP

And from "System":

Warning 2/22/2004 3:34:46 PM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 3:31:30 PM Dhcp None 1007 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:35 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:35 PM Service Control Manager None 7023 N/A DESKTOP
Warning 2/22/2004 10:18:09 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:56:59 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:54:58 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:52:36 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:49:54 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:39:24 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:36:18 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:33:44 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:25:47 AM Dhcp None 1007 N/A DESKTOP
February 22nd, 2004, 07:56 PM
jfljaxfl

you didn't mention which drive you were inserting the disc into..cd/rw or dvd.

Try running "msconfig" at the "run" box..this will bring up the System Configuration Utility..There are 3 choices for startup 1 Normal 2. Diagnostic and 3 Selective.....set for "Selective" startup....turn off/uncheck "load startup items" box.in list below..Then go to "Services" tab at the top..in the "Services" windows put a check in the box labeled as "hide all microsoft services".uncheck any remaining services. Then click "ok" at bottom. It will prompt you to restart...click "restart" ...After booting it will display a message regarding the "selective startup"..put a check in the box labeled as "don't show this message again" and then click "ok"...Try putting in a cd .

If that works...it's a program(s) running in the background.

If this does not work try renaming the "c:\program files\InstallShield Installation Information" folder as something else. I've seen errors like this when the installshield info is corrupt. There is a registry key for it as well. That info I would need to look up again

Quote:

Originally Posted by Taz Devil

No dice with removing Nero...still the same problem. Looks like alot going on, but is Greek to me!!! I think the DHCP listed below has to do with my DSL modem....system hangs for a minute or so on startup, then acts normally.

Maybe another clean install is in order, doing one thing at a time and then checking again?

Sometimes I really hate Micro-Shaft!!!!

I only listed the stuff from today...these go back to 17 Feb when I did the clean install, but there weren't so many to start with, except for the DHCP.

From the "System" here are the "bad" items:

Error 2/18/2004 5:17:50 PM Application Hang (101) 1002 N/A DESKTOP
Error 2/18/2004 5:16:40 PM Application Hang (101) 1002 N/A DESKTOP
Warning 2/17/2004 10:00:36 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:58:14 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:55:17 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:54:59 PM WinMgmt None 63 SYSTEM DESKTOP
Warning 2/17/2004 9:53:01 PM MsiInstaller None 1015 N/A DESKTOP
Warning 2/17/2004 9:40:24 PM MsiInstaller None 1004 N/A DESKTOP
Error 2/17/2004 9:15:33 PM MsiInstaller None 1013 N/A DESKTOP
Error 2/17/2004 9:12:30 PM MsiInstaller None 11305 N/A DESKTOP
Warning 2/17/2004 8:09:39 PM Userenv None 1517 SYSTEM DESKTOP

And from "System":

Warning 2/22/2004 3:34:46 PM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 3:31:30 PM Dhcp None 1007 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:39 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP

Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:38 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:37 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:36 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:35 PM Service Control Manager None 7023 N/A DESKTOP
Error 2/22/2004 3:29:35 PM Service Control Manager None 7023 N/A DESKTOP
Warning 2/22/2004 10:18:09 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:56:59 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:54:58 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:52:36 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:49:54 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:39:24 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:36:18 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:33:44 AM Dhcp None 1007 N/A DESKTOP
Warning 2/22/2004 5:25:47 AM Dhcp None 1007 N/A DESKTOP
February 23rd, 2004, 04:54 AM
confus-ed

Right so each time we access the cd & it reboots can we see a corresponding one of 'these' appear ?

Quote:

Error 2/18/2004 5:17:50 PM Application Hang (101) 1002 N/A DESKTOP
(obviously with an appropriate time & date ?

& does it repeat in safe mode ? (that's much easier than going around turning services on & off ;))
February 23rd, 2004, 02:23 PM
Taz Devil

Darn thing started working right, but don't ask me why. Maybe DHCP? I doubt it, but I hope so. I check the event log for the DHCP error, and got:

Your computer has automatically configured the IP address for the Network Card with network address 0020ED91F1B3. The IP address being used is 169.254.157.57.

I changed the IP to set to the one being used, and the boot up was smooth, and haven't had the CD error?????

God only knows, but at this point I'm happy. Appreciate the help; at least I learned something in the process!!!