My CD is not burning

I have a problem. I have a Dell computer desktop with Windows XP SP2 installed on it. I have recently tried to burn files to a CD-R on my computer but it has not worked.

The first time, I tried with Nero 9 StartSmart Essentials and selected up the file I wanted to burn. I clicked on Burn and was prompted to load the CD. I put the CD in the loader and clicked on Load. Nothing happened, and instead, after a few seconds, the loader opened again and I was prompted again to Load the CD!

The second time, I used CDBurnerXP. I did the same thing, selected the file and clicked on Burn. I looked on the icon that presented itself, and it showed that the CD was not recognized as writable!

If I am not wrong, CD-Rs are supposed to be writable, right? Anyways, I started looking around for help on the Internet. I got the idea of checking my CD/DVD drives. In Device Manager, under DVD/CD-ROM drives, the following are listed:

Philips DVD +- RW DVD8701
SONY DVD-ROM DDU1615

In addition, I noticed that there are couple of yellow question marks and yellow icons with exclamation points next to the following:

Network Controller
SM Bus Controller
Video Controller
Video Controller (VGA Controller)

Do you think that the preceding issues might be affecting my CD/DVD drives?
Is there a way I can get a new driver?

Any help is greatly appreciated.

Thanks.

Welcome to Windrivers the hobbit.

Open my computer, double click c: drive, look for the folder Drivers. In this folder you will find all the drivers you need. Go back to the device manager and double click on the items with the yellow exclamation points (one at a time) and click on reinstall driver. When the window comes up point it to the appropriate folder for that item and click ok. This sould take care of the problem after you reboot the system with all the drivers installed.

Hello Hobbit and welcome to Windrivers.

You have two optical drives - one doesn't burn disks - that's the sony one but the Philips does.

The symptoms you talk about are a common mistake that many people make - that is that if a CD-R has already been burned, you can't use it again under normal circumstances. The other reason you get the message that CDBurnerXP gave you is because the blank CD-R you are using is faulty or the drive is faulty.

So my first questions to you are:
1. Which drive are you putting the CD-R in, the Philips or the Sony?
2. Are you absolutely sure the CD-R you are using is blank?

As to the yellow icon on the other devices, you just need the drivers to clear that problem and no, it's not likely these will affect the ability to burn a CD.

What make and model is your computer? The Sony DVD ROM drive came from a DELL. If it's a Dell, then please find the Service Tag on the label on the back of the machine and post it here. Someone can then direct you to the right drivers to install.

If it's not a Dell, please provide as much info as you can about the machine so we can help.

Also, if using cd-r's to burn, be sure the amount of data to be burned is 630 megabytes or less. The burner will spit out a disk that is too small for the job asked. Good luck!

This is a side note, CDBurnerXp has a tendancy to not recognise that a burner can burn if it's an outdated version. If you haven't tried yet download the latest version, reboot and try again.

I think all the drivers need to be installed to start.
Be sure all the yellow marks are gone first.
Make and model of the Dell are important
and finishing installing all windows Service packs
and updates.

Zonie,

I was able to open Windows Manager. However, I did not find the Reinstall option so I decided to click on Update. Only one drive was successfully updated which was the Network Adapter. Two Network Adapters were found:

Intel (R) PRO/100 VE Network Connection
Linksys Wireless-G PCI Adapter

The ones remaining with the yellow exclamation points are the SM Bus Controller, the Video Controller and the Video Controller (VGA Compatible).

Should I uninstall them and reinstall them again after I restart the computer?

Hi NooNoo,

1. I insert the CD-R in the DVD-RW drive ( G:).
2. And yes, when I insert the CD-R, it shows that it is blank since I am prompted with the Burn the CD option.

My computer is a DELL desktop. I input the service tag on dell.com, which is 9N5GS81 and it shows that it is a Dimension 5150/E510. I tried to find the corresponding drivers but I am not sure if I looked right, because I didn't find anything. If someone can be of assistance I will appreciate.

Thanks for the help.

Hi Guts3d,

Yes, my intent is to burn mp3 files onto the CD-R. But at first, I tested burning with a small JPEG image and it did not work.

Hi Niclo Iste,

Yeah, I installed the latest version on the internet which is CDBurnerXP version 4.4.0.2905. I uninstalled it yesterday because I don't want to have too many programs running on my computer. I might reinstall it though. For the moment, I am using Nero 9 StartSmart Essentials.

Hi Ferrit,

So far, I have only managed to update the Network adapters and I found two:

Intel (R) PRO/100 VE Network Connection
Linksys Wireless-G PCI Adapter

The other ones still have the yellow marks next to them:

SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

I will see if I can update Windows XP SP2.

Guts3d,

I don't know if my previous post has been approved or not, but my later posts are showing while my response to your post is not.

In any case, at first, I tried to burn a small JPEG file to see if CD burning would work on my computer. But it didn't.

NooNoo,

I responded to your post, but apparently it hasn't been approved, or perhaps not yet, or maybe there was simply an error.

1. To answer your first question, I put the CD-R in the DVD-RW drive (G:).
2. When, the CD-R is inserted, I am prompted with the option to Burn the CD, so I know the CD-R is blank.

My computer is a DELL desktop computer. I input the service tag on dell.com, which is 9N5GS81 and found out that the model is a Dimension 5150/E510 . I have tried looking for an appropriate and updated driver for my CD Burner, but I don't really know where to look and I don't know if I looked the right way, so I didn't find much.

Any assistance in this regard is very much appreciated.

Thanks again.

Hi Zonie,

I did what you said. I opened Device Manager and double-clicked on the drivers with the yellow exclamation points next to them. However, I didn't find the Reinstall option, so I selected Update. I managed to update only one of them, which was the Network Adapter. Under Network Adapter, two drivers appeared:

Intel (R) PRO/100 VE Network Connection
Linksys Wireless-G PCI Adapter

The remaining ones, still had the yellow exclamation points next to them:

SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

Do you think I should uninstall all of them, and try to reinstall them when I restart the computer?

Thanks for your help.

Quote:

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Originally Posted by the hobbit

Hi Ferrit,

So far, I have only managed to update the Network adapters and I found two:

Intel (R) PRO/100 VE Network Connection
Linksys Wireless-G PCI Adapter

The other ones still have the yellow marks next to them:

SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

I will see if I can update Windows XP SP2.

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Like I said I need the exact model or the service tag from the back to find the drivers you need
:)

Quote:

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Originally Posted by the hobbit

My computer is a DELL desktop computer. I input the service tag on dell.com, which is 9N5GS81 and found out that the model is a Dimension 5150/E510 .

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But Ferrit he did provide it.

Quote:

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Originally Posted by Niclo Iste

But Ferrit he did provide it.

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Ewps missed that
Funny he didnt get the chipset drivers but now that i look it up I dont see them.

Hobbit try using this utility to find the last few drivers
http://www.intel.com/p/en_US/support/detect/

Hello Hobbit, Sorry about not approving your posts earlier... was spending time with my family.

One thing I missed was that you are at Service Pack 2 and it could be part of your problem - most software expects Service Pack 3. Install Service pack 3 after you have got the drivers.


As for your drivers - you can find the VGA drivers here under the video section - make sure you select XP as the operating system as the page defaults to Vista. You may have the ATI or the onboard video (intel). Have a look on the back of your PC. Is the connector for the monitor (usually blue) up with the USB and mouse/keyboard sockets or is it further down on it's own? If there is both, install both the ATI and the intel drivers

The SMBus controller should be taken care of when you install the intel video driver, if it isn't post again please

I had a problem similar to yours, Nero scout was controlling. You can go to nero and tune out scout.

Hi RevDraiford,
A. Are you able to burn CD’s using other programs?
B. Are you getting any error while you try to burn CD?
C. From when are you facing this issue?

If you bring up windows media player, then make a burn list, then insert disk to burn the music it will gray out the burn button. But if you insert the disk then bring up media player it will not be grayed out.
To burn an audio CD do the following:

1. Click the Burn tab, click the arrow below the Burn tab, and then click Audio CD (this is the default choice).
2. Insert a blank CD-R disc into your CD burner.
3. If necessary, click the Clear List pane button to remove all items from the previous burn list.
4. Find the items in your library that you want to copy to the audio CD.
5. To create a burn list, drag items from the Details pane (the pane in the middle of the library) to the List pane (the pane on the right side of the library).
http://windows.microsoft.com/en-US/w...sked-questions
Hope this was helpful.

Welcome to WinDrivers softwaredev. As you can see, this last post was dated 4 years ago, however we appreciate your post and I am sure down the road someone may be able to use your suggestion. :)

Quote:

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Originally Posted by Zonie

Welcome to WinDrivers softwaredev. As you can see, this last post was dated 4 years ago, however we appreciate your post and I am sure down the road someone may be able to use your suggestion. :)

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oops. i thought it may be helpful for someone, i did not notice date. anyway thanks and happy to join community.