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Problem solved, I contacted the company I purchased the hardware from and they said they should be compatible.

After further tests it turns out that the motherboard is faulty.

Thanks for the...

What a plonker.

I have just realised I posted the wrong motherboard model, it should be ASRock FM2A88X Extreme4+ ATX FM2+.

The processor won't even fit on the other board.

I have had a look...

Hi all

Sorry if this is in the wrong place, don't post that much.

I have just brought:

ASRock 970-PRO3 AMD Skt AM3+ ATX 7.1 HD
AMD Trinity A8-5600K Black Edition 3.6GH
Geil EVO Potenza...

Thanks DonJ but been to both of the above already.

I think the only option’s I have got is to buy the discs or perform a new install with a window disc.

Thanks anyway for your suggestions.

Hi DonJ

Thanks for your advice.

The Answers are as follows.

As for the model number that is all it says on the back of the PC SR1000. I to found all those results when I looked on the HP web...

Hi All
I have a Compaq Presario SR1000 in for repair. Tha customer purchased it 2 months ago. She tried to install Norton Go Back but it got stuck half way through so she turned of the machine. When...

It was the CDRW.

I replaced the CDRW with a new one and everything is fine.

Thanks

Hi NooNoo

Yes. I am pritty confident she knows which button is which. She isn't like some of my customers who refer to the tower as the modem etc.

I think the only way to fix this is to bring...

Hi All

I have just had a customer on the phone who tells me that when she presses the eject button on the CDRW or CD-Rom it truns the PC off.

Has anyone come across this before. Any pointers...

Don't now if it was causing a short or not (I couldn't see anything) but, I tried the PSU in another case and it worked fine.

In the end I had Motherboard, Processor + Fan, Memory, Hard Drive,...

Looks like problem solved.

Replaced CDRW and Case.

Tried the memory test program suggested by NooNoo but it found no errors.

Thanks for all your help.

I agree NooNoo.

But why when I changed it with my first lot of tests (changing all parts for new one by one in the customers PC and putting back the old one if it made no differance) did I still...

Hi NooNoo

No not tested the ram yet. But have found that the IDE cable and the floppy are O.K. as well as the rest.

But the CDRW isn't.

The memory went over to the kids machine so I am...

Thanks for all your suggestions.

I am now doing what TechZ has suggested.

I am using my Kids PC and taking the components out the problem machine one by one and putting them in the kids...

Sorry if I missled you but when I said "replaced" I meant replaced with new, tried the re-install again and then put back the old when I found I got the same results as stated above.

Thanks

I have tried 3 different CD's one I purchased for a new computer yestarday. I have also swopped the CD-Rom even used a CD Lens Cleaner.

But thanks for the suggestions.

Heres one for you.

I have a system in for repair at the moment. It is a PC Chips M848A rev2.1 Motherboard, AMD Athlon 2000, 256 mb Ram, Samsung 40 gig H/D, Nvidia Gforce MX440 64mb Graphics card,...

Thanks Noo Noo

Used BHO Demon and it sorted it.

Which spyware programs do you use?

I rate Spyware Doctor, but what do you think of it?

When I click on IE I get a window opens that reads "privacy violation detected 502 EPA". I have run Virus and Spyware Docor checks but it is still there.
Has any one come across this before. When I...

Thanks for all you good suggestions.

The actual problem was with the HP printer software.

I un-installed the printer and re-installed it and the error has gone.

Thanks again.

As for "A little more information would be helpful" you only had to ask for what you wanted.
No there isn't a details button, just a close.
Yes Google does turn up over 27,000 hits. But these...

I am running Windows ME with all updates and when I try to open Internet Explorer I get the following error message :-

Explorer
Explorer has caused an error in Kernel32.DLL
Explorer will now...

I have an ASI notepad, that I have just re-installed. In device manager before I started is said that the device was a Maestro MPU401. I have tried to reload this driver for the notebook but no good....

When you say My Documents do you mean it back up to here itself or after you run the Import/Export wizard. If it is after the Import/Export wizaed where is the wizard as the customer says he can't...

Thanks for the reply. I was trying to talk the customer through this process as I use it all the time. Only he told me that there is nowhere to click to export as a .pst file. Does it by default...