[quote]Originally posted by <a href="http://forums.windrivers.com/cgi-bin/forum1/noncgi/avatars/Sheep.gif:" target="_blank">http://forums.windrivers.com/cgi-bin/forum1/noncgi/avatars/Sheep.gif:</a>
<strong>
;-)

My response to this was of course, "Now let me make myself equally clear. You were expected at 6:00, not 7:35, and firstly, I will not be calling ANYONE, and regardless of the condition of your system, I can ASSURE you that at precisely 8:00 you will watch me walk out of this store and not look back, and you will not be able to stop me. Now get out of my service department".

;-)

Today, the guy sends our corporate guy a bill for 2000$ for HIS time. We all had a good laugh.</strong><hr></blockquote>

Right on my man! (I don't know why you posted in this thread, but it was a good story).

2000$ for his time? What sort of brain surgeon is he? I think you handled that well. If it happened to me, I don’t think I would have been so polite. If he is so worried about time, he should understand that prompt arrival would get the expected service, anything less equals tough crap.