When you removed ME, did you format both partitions on the laptop (system_sav)? If you didn't you have the driver on the D:\ in the CPQDRV folder. I can't remember the exact name of the file. Post a reply and I'll look on a computer at work and let you know exactly where and what the driver is! The com port has to be set by the modem in this case and if the computer doesn't self detect it on start up, it won't work either!......