[QUOTE]Originally posted by tk421:
[B]I started using the McAfee online virus scan. It's cool, because I can quickly and easily scan customers' computers onsite. And the definitions are online, so (I assume) they're always very up to date.

tk

That works great provided you can get online or get to McAfee. The most popular virus at my store last fall was W95.MTX and it blocked access to AV sites. It and others can hide from AV software in WIndows as well. In the past six months I've dealt with over 100 infected machines at my store and have found the only sure method is with Norton 2000/2001 (with updates installed) scanning in DOS from a clean boot. If viruses are found then you must follow removal instructions found at your favourite AV site. Note - Sometimes they're not always right either.



------------------
What I know about computers would fill volumes - what I don't know would fill a wharehouse.