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  1. #1
    Driver Terrier NooNoo's Avatar
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    Quote Originally Posted by rlee
    I have no clue where you got your information from, but that person is 100% wrong. We have never, nor will we ever be affiliated with tigerdirect in any shape of form.

    We are in a small town in Texas called Grand Saline, I am the technical support supervisor for the company there, anyone wishing to verify is welcomed to call us at 903-962-0011 and ask for Ryan they'll put ya through to me.

    This is how people give companys bad names by spreading rumors that simply aren't true on forums. We have NEVER bought or sold ANYTHING from www.tigerdirect.com and we are DEFINATELY not Tiger Directs Wholesale site.

    Just thought I would respond for our company about this false statement this person has wrote.

    Welcome to Windrivers rlee. I have messaged techs and requested that he look at the thread. I have also asked him how he came to the conclusion that the site quoted was part of tiger direct.

  2. #2
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    Hi,
    Im not sure if directing to information from a different rip-off forum is allowed here.
    SO
    Please Mods, Delete the links Im putting here if its not allowed.

    Theres a pretty good site online called rip-off reports, and a current thread that Tigerdirect seems to be responding to,
    Heres a quote from a alleged employee of tiger.

    TigerDirect // OnRebate.com - The mystery explained!



    George,***

    I appreciate your thorough rant regarding your experience with submitting a rebate, not getting an email confirmation then taking the time to notice that the domain is owned by TigerDirect, Inc.

    Well, there you are correct, the domain is owned by TigerDirect, Inc.

    TigerDirect purchased this URL several months ago when we saw it was available and it was a 'GOOD' domain. Rebates are often difficult for customers to find the form, find out what is going on with it, try to locate ALL the details in one place. We wanted to find a company who could provide a new, innovative approach to rebates. We shared our ideas with several people, searching the globe for the right service. Several months later onRebate.com was born.
    The entire thread is located here Ripoff link *** He Called me George because I registered as G. XXXXXXX , I Guess everyone with the first initial of "G" is a corporate George just like Best Buy Calling all soccer moms
    "JANES" <~~ Profilers s*ck !!
    trout

    Edit,
    a further note, I agree with rlee, Tigersurplus is not a part of tigerdirect.
    In My area, Tigerdirect sells all their returned, Damaged,Out Dated,and defective crap out of their clearance center.
    Even The Miami branch ships tons of crap to the naperville illinois outlet.
    Last edited by Trout; July 25th, 2004 at 08:33 AM.

  3. #3
    Registered User techs's Avatar
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    NooNoo contacted me to call my attention to the fact that a technician posted a reply saying TigerSurplus is not part of TigerDirect. The reason I thought they were part of Tiger Direct is because TigerSurplus used to be called Package2u and had a url of http://66.216.68.88/index.html Then about 2 years ago(?) they changed their name to TigerSurplus. I seem to remember also reading something on the TigerDirect site at the time talking about their new surplus division. I certainly may have been mistaken about this. I have looked at the TigerDirect site and see no mention of TigerSurplus.
    I will take the technicicans claim at face value. However, on the TigerSurplus site when you click About Us this is what it says:

    "TigerSurplus is located in the small rural town of Grand Saline, Texas with 4 downtown warehouses & over 100 different items In Stock to choose from at prices far below retail. We have built relations with manufactures to bring you tremendous savings on name brand items. In addition, many of the items we offer are from companies, businesses and Manufactures that have went out of business bringing the savings home to you in a business-to-consumer e-commerce format.
    We add items daily so please keep us bookmarked"

    So on their site they don't say they are, or aren't affiliated with TigerDirect. At the least you have to wonder if they used the name TigerSurplus to captilize on the name recognition of TigerDirect.
    I also wonder (being the skeptic I am) why the technician words it:
    "We have NEVER bought or sold ANYTHING from www.tigerdirect.com and we are DEFINATELY not Tiger Directs Wholesale site."
    Since on their site they do buy from many companies, businesses and Manufactures are they saying they never buy from other retailers overstocked or discontinued items? I was once informed by Compgeeks a similiar site that they often do buy such items. So by saying they don't buy from the url www.tigerdirect.com the same way you or I do they leave open the fact they may still buy from the tigerdirect company in a company to company transaction. This is complete speculation on my part.

    I would like to say I have never had a problem buying from TigerSurplus. However, I would challenge them to state plainly on their site that they are not affiliated with Tigerdirect. Otherwise I have an issue with their name being misleading.
    "We are all born ignorant, but one must work hard to remain stupid." -Benjamin Franklin
    "I'm a hard worker." -George W. Bush

  4. #4
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    Quote Originally Posted by techs
    NooNoo contacted me to call my attention to the fact that a technician posted a reply saying TigerSurplus is not part of TigerDirect. The reason I thought they were part of Tiger Direct is because TigerSurplus used to be called Package2u and had a url of http://66.216.68.88/index.html Then about 2 years ago(?) they changed their name to TigerSurplus. I seem to remember also reading something on the TigerDirect site at the time talking about their new surplus division. I certainly may have been mistaken about this. I have looked at the TigerDirect site and see no mention of TigerSurplus.
    I will take the technicicans claim at face value. However, on the TigerSurplus site when you click About Us this is what it says:

    "TigerSurplus is located in the small rural town of Grand Saline, Texas with 4 downtown warehouses & over 100 different items In Stock to choose from at prices far below retail. We have built relations with manufactures to bring you tremendous savings on name brand items. In addition, many of the items we offer are from companies, businesses and Manufactures that have went out of business bringing the savings home to you in a business-to-consumer e-commerce format.
    We add items daily so please keep us bookmarked"

    So on their site they don't say they are, or aren't affiliated with TigerDirect. At the least you have to wonder if they used the name TigerSurplus to captilize on the name recognition of TigerDirect.
    I also wonder (being the skeptic I am) why the technician words it:
    "We have NEVER bought or sold ANYTHING from www.tigerdirect.com and we are DEFINATELY not Tiger Directs Wholesale site."
    Since on their site they do buy from many companies, businesses and Manufactures are they saying they never buy from other retailers overstocked or discontinued items? I was once informed by Compgeeks a similiar site that they often do buy such items. So by saying they don't buy from the url www.tigerdirect.com the same way you or I do they leave open the fact they may still buy from the tigerdirect company in a company to company transaction. This is complete speculation on my part.

    I would like to say I have never had a problem buying from TigerSurplus. However, I would challenge them to state plainly on their site that they are not affiliated with Tigerdirect. Otherwise I have an issue with their name being misleading.
    Hello there,

    Thank you for replying back.

    I can explain why we are no longer www.package2you.com. I've been with the company for 3 years now, the reason we are no longer package2you is not because we wanted to 'change' our domain name, matter of fact if we could get it back we would gladly. The simple truth of the matter is this, we have two owners, Tony Welch and Denonda Adams, Mr. Welch handles all purchases for our company, being one of the owners he also handles the webhosting for our website along with our domain. Mr. Welch simply did not renew his domain lease after it had expired and evidently didn't receive a email from his registrar when it was about to expire, thus one day out of the blue it was 'gone'. During this time we of course were totally shocked because we lost all of our customers for the fact most of them didn't know our IP address. During this period Mr. Welch immediatly contacted our domain registrar in which they told us the domain name had in fact expired, and on top of that in a matter of 24 hours it was hijacked by some asia company in which they wanted a LARGE amount of money to give it back to us, we wouldn't meet there price thus we had to come up with a name quick as we were losing our customers by the hour because they couldn't get to our website.

    Mr. Welch and Mrs. Adams then overnight sat down and come up with www.tigersurplus.com, believe me we have gotten a few emails in the past (although rarely now) asking if we were actually www.tigerdirect.com or part of them. I will say this again, we are NOT any shape or form part of www.tigerdirect.com, I will also say as I stated we have never purchased, sold, ect from www.tigerdirect.com.

    Speculating is one thing, coming on a forum and clearly stating we ARE part of a company that this forum clearly doesn't like or has bad dealings with is another thing, by making that statement you lead others to believe we are in fact part of TigerDirect in which I do feel I have to defend my companies name as that statement is 100% false.

    I am not sure what more I can say to prove my claim, however if you seriously look at where we are (town is population of 2500), we are locally owned by the two people mentioned above in which you can call and reach anyone of us at our office Monday through Friday 8-5 central time I or the owners would be more than happy to discuss this further.

    -Ryan Lee

  5. #5
    Registered User techs's Avatar
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    Quote Originally Posted by rlee
    Hello there,

    Thank you for replying back.

    I can explain why we are no longer www.package2you.com. I've been with the company for 3 years now, the reason we are no longer package2you is not because we wanted to 'change' our domain name, matter of fact if we could get it back we would gladly. The simple truth of the matter is this, we have two owners, Tony Welch and Denonda Adams, Mr. Welch handles all purchases for our company, being one of the owners he also handles the webhosting for our website along with our domain. Mr. Welch simply did not renew his domain lease after it had expired and evidently didn't receive a email from his registrar when it was about to expire, thus one day out of the blue it was 'gone'. During this time we of course were totally shocked because we lost all of our customers for the fact most of them didn't know our IP address. During this period Mr. Welch immediatly contacted our domain registrar in which they told us the domain name had in fact expired, and on top of that in a matter of 24 hours it was hijacked by some asia company in which they wanted a LARGE amount of money to give it back to us, we wouldn't meet there price thus we had to come up with a name quick as we were losing our customers by the hour because they couldn't get to our website.

    Mr. Welch and Mrs. Adams then overnight sat down and come up with www.tigersurplus.com, believe me we have gotten a few emails in the past (although rarely now) asking if we were actually www.tigerdirect.com or part of them. I will say this again, we are NOT any shape or form part of www.tigerdirect.com, I will also say as I stated we have never purchased, sold, ect from www.tigerdirect.com.

    Speculating is one thing, coming on a forum and clearly stating we ARE part of a company that this forum clearly doesn't like or has bad dealings with is another thing, by making that statement you lead others to believe we are in fact part of TigerDirect in which I do feel I have to defend my companies name as that statement is 100% false.

    I am not sure what more I can say to prove my claim, however if you seriously look at where we are (town is population of 2500), we are locally owned by the two people mentioned above in which you can call and reach anyone of us at our office Monday through Friday 8-5 central time I or the owners would be more than happy to discuss this further.

    -Ryan Lee
    Thank you for clearing some things up. I really seemed to remember reading you were part of Tigerdirect or else I wouldn't have said it. For that I apologize.
    As to this forum clearly doesn't like or has bad dealings(referring to tigerdirect) I note this thread has negative things to say about tiger directs rebates but I might not agree this forum clearly has had bad feelings or doesn't like tigerdirect. I have seen posts saying they were good. And it is the opinion of that particular poster that might have bad feelings not the entire forum.
    As to the numerous emails you used to get and the some that are continuing asking you if you are part of TigerDirect I note that you could easily state on your website you are not part of tigerdirect. For that I still think my criticism is valid.
    I also call to everyones attention that my company has purchased from you on occasion and my experiences have been uniformly positive. I would buy from you again
    "We are all born ignorant, but one must work hard to remain stupid." -Benjamin Franklin
    "I'm a hard worker." -George W. Bush

  6. #6
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    Quote Originally Posted by NooNoo
    Welcome to Windrivers rlee. I have messaged techs and requested that he look at the thread. I have also asked him how he came to the conclusion that the site quoted was part of tiger direct.
    Thank you kindly sir

  7. #7
    Registered User Major Kong's Avatar
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    Quote Originally Posted by rlee
    Thank you kindly sir
    I'm sure she appreciates that...

    Quote Originally Posted by Tekboy
    Anyone else have any experience with Target PC?
    I've never used them but I have checked their site from time to time, but I've always thought their prices were on the high side. When I lived in AZ most of my business was with Newegg, but since I've moved up here I really like Zipzoomfly. Their prices are very, very competitive and their shipping charges to Alaska are very reasonable.

  8. #8
    Driver Terrier NooNoo's Avatar
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    Rlee, Techs suggestion that you disclaim on the website any affiliation with tigerdirect seems sensible.

    Techs, since you have nothing else to go on other than your own cynicism, I suggest that you withdraw your claims about this online vendor.

  9. #9
    Registered User techs's Avatar
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    Quote Originally Posted by rlee
    Thank you kindly sir
    You're welcome. And for those interested in seeing what tigersurplus has for sale go here http://66.216.68.88/index.html

  10. #10
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    Re: Tiger Direct.

    Never attribute to criminal malice what can be explained by simple incompetence.

    I have had many dealings with Tiger Direct.

    Their pricing can be good, sometimes, on some items.

    Their corporate sales guys are good, a pleasure to deal with.

    Their accounting department sucks, and, yes, we are talking black-hole-cosmic-hoover type suck here -- mega, mega, mega, mega suck, suck, suck, suck -- hang on to all your account documentation -- photocopy all cheques to Tiger Direct before sending them off -- keep copies of all your cancelled cheques that Tiger Direct has cashed -- and then be prepared to waste months of your time dealing with idiots who will threaten you with collection agencies while you fax off all your documentation repeatedly day after day so that they can not bother to read it again and again.

    Their RMA department also sucks, although not to the same degree as their accounting.

  11. #11
    Registered User techs's Avatar
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    Something new about TigerDirect. Check this out:
    http://www.dartek.com/
    now says it's soon to become:
    tigerdirectb2b.com
    Do does that mean it is going to be part of tigerdirect or not?

  12. #12
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    Quote Originally Posted by techs
    Something new about TigerDirect. Check this out:
    http://www.dartek.com/
    now says it's soon to become:
    tigerdirectb2b.com
    Do does that mean it is going to be part of tigerdirect or not?
    Given the recent history on this company, Id just figure its the same scumbuckets with a facelift.

    The store out here in naperville illinois was originally Global Computers,Then they said, HEY, We Are Now Tigerdirect,Then they Claimed to be Global,But they still warehoused for Dartek under all the names.
    Now,, Quote from an employee was,, Its ALL owned by SYSTEMAX !
    I can honestly say,That in my opinion, The Guys who work there dont even know who offically owns that mess.

    No matter if its dartek,global,tigerdirect,systemax,, Or whatever name they use,, Its Still Pigs with ear-rings .

    Oh BTW Global computers Changeing the name to the same as Darteks
    Globalcomputer

    Cute sidebar on the store here.
    Guy walks up to the parts dept wanting to purchase a CPU from the global catalog PN: XXX XXXX Its listed for $197.00
    Order desk guy pulls the part,Types in the part number on the tiger screen
    and Price comes up $84.00
    Closes screen,Types in global PN and opens the global screen and charges him the 197.00.
    Same Parts counter, Same warehouse store,Same Part !!!!

    Oh,,, rumor has it they have started yet another rebate site, But to date i havent bothered looking for it,, I Just give New Egg ALL my business.
    trout
    Last edited by Trout; August 18th, 2004 at 02:05 PM.

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