DVD/CD-RW drive errors in XP Pro

[chilledfresh]

Am I correct in assuming that you installed all of the chipset/video/etc. etc. drivers from your manufacturers website, or did you use the windows default ones?

I installed the video drivers that came with my notebook manufacturer's driver CD. Updated processor and chipset drivers were obtained directly from the respective manufacturer's websites. The DVD/CD-RW drive uses Window's default driver.

These are basically the same drivers that I have been using with Windows XP Home. Do you think that some of XP Pro's default drivers are different from XP Home?

[confus-ed]

..These are basically the same drivers that I have been using with Windows XP Home. Do you think that some of XP Pro's default drivers are different from XP Home?

I know they are different between service packs

& as this is a laptop, you are running on mains power through all of this ?

Lastly I'll add to what geoscomp says, & say to re-apply all later hardware patches again, after installing sp2 as it can overwrite newer ones as its effectively performing a repair when it installs.

As a btw :- You used the phrase "installed a clean copy of Windows XP Pro" - imho once you have to patch significantly, its not clean anymore, to get the latest driver updates & patches included as early as possible in any setup routines, using a Slipstreamed disk will help.

[hudsonsmith]

Is DMA enabled for the drive?

[chilledfresh]

Hudsonsmith
DMA is enabled for all of my IDE controllers (Primary, Secondary and VIA Bus Master). It is not an option in the DVD/CD-RW drive's Properties tab in Windows XP.

Confus-ed
I installed the drivers and service pack updates in the same order I did for XP Home. Theoretically, there should be no difference in how the system operates as a result right? But I'll try re-applying the driver updates manually anyway to see if that works.

The notebook is plugged into an electrical outlet, so I know its not a power issue.

[chilledfresh]

Here's an update. I downloaded and installed the following drivers:

Chipset/platform
VIA Hyperion 4in1 drivers version 455vp1

Video card
Radeon Omega drivers version 2.6.05a (Catalyst 5.1)

IDE controllers
VIA IDE Accelerator driver version 120b

Now the audio stutter has stopped, but I still can't burn CDs. Thanks for your input so far, at least we solved one problem.

[confus-ed]

..IDE controllers
VIA IDE Accelerator driver version 120b

Now the audio stutter has stopped, but I still can't burn CDs. Thanks for your input so far, at least we solved one problem.

At this point I'd try add/removing my writing software (& also any similar stuff like virtual drive software) as they add their own 'drivers' (they are a part of a driver really) to matters & very often due to patching, the various linked inheritances get worked out wrong.

If that doesn't help try removing the enhanced IDE drivers, as they can cause problems too, as they up the efficiency of matters by making the ide controller appear as if it were scsi to windows - but this can cause compatability & translation issues. (re-run the 4-in-1 after )

[chilledfresh]

Hey everybody, thanks for helping me solve this problem. I was able to successfully record a CD after updating the recording software and disabling "Enable CD recording on this drive" for the DVD/CD-RW drive (drive properties > recording).

Thanks again.