Dell should sell AMD based computers

[meatwad]

Working in a repair shop I work on a lot of Dells and deal with a lot of customers that own them. The customers hate their overseas tech support and so do I. They screw up our part orders about 20% of the time. One time I had to wait 6 weeks for them to tell me that they screwed up my order and that they didn't even HAVE the part I needed. I've had several customers order computers from them with a quoted one week turnaround and not have the computer show up for 6 weeks and even then only after several phone calls with Dell replying, "It's on its way, we're sending it right out." They are the slowest company I've ever dealt with when it comes to returning your phone calls.

[bazcook]

Lets see - how about a Dell notebook with AMD and user-friendly Linux OS? That I would consider. Especially at the price it *should* be for those modifications...

But meatwad is right, Dell's Support for home consumers is terrible, if emails from friends who have them is anything to go by. Meanwhile, the addition of a Canadian Support Centre in Edmonton (paying an embarrassing low rate of pay) is hardly going to encourage users if Dell doesn't get it right...

I'm hearing interesting things about Avaratec right now (who use AMD, by the way) but they are still too small, too niche for me to trust just yet...