Just wanted to let you know the clean install is going great. You were right... the audio was a wee bit touchy, but a second install fixed it up just fine. The new SP2 Full Install seems pretty bug-free! I am wondering what that MS.net is about though.... it took me over an hour to DL it! (yes... I'm on dial-up):

I'm still trying to sort out what happened when he got hijacked. I've Googled the heck out of it, but it seems to be a sporadic thing. I'd love to know how one contracts CWS so I could tell him how to avoid it.

Anyway... thanks for your help... his PC works GREAT again!


Erika