IE wont go to certain websites

[eedmond]

On my mom's computer for some reason it just stopped going to websites that she visists most often like Yahoo mail and half.com. When I ping the sites in a dos prompt it works fine but IE/Opera/Netscape won't go there. Says cannot find server. I have cleared the cache and that did not help.

Any other ideas?

-Eric

[eedmond]

Oh forgot, she is using IE 6 and Win 98.

[DocPC]

Try setting the IE Security lower.

[Wyckyd1]

Does this happen all the time?

Have you tried putting the actual iP address? half.com (66.135.196.50)

How about tracert?

[Spaceman Spiff]

Go to Help | About in Internet Explorer and see if you have "encryption" installed. Secure web sites won't let you in if encryption isn't there. Just another idea... <img src="confused.gif" border="0">

[eedmond]

Well the weird thing is she has always been able to go to the websites before. I don't believe anything has changed when this started happening but with my mom who knows. Sometimes she just starts pressing buttons and things blow up. :-)

I will give the direct number route a try. But if I go to a dos prompt and type ping <a href="http://www.half.com" target="_blank">www.half.com</a> it works just fine. The security is set at medium where it has always been.

-Eric

[Star Fleet]

Have you checked for viruses, the W32/Hybris virus affects the WSOCK32.dll file in C:\Windows\System. If this is the case extract WSOCK32.dll from your Win98 CD to your system.

Hope this works for you.

Regards

Paul

[eedmond]

It shouldn't be a virus. I have Norton Anti-Virus installed but nothing is impossible. Will check it out. If this Wsock32.dll is the problem would I be able to still contact some websites and not others and be able to contact any website using ping through dos? I also went and typed in the half.com numeric address and half.com came up fine, just not when I type the alphabetic address. I am thinking there is something messed up with my setup and plan to call ATT tomorrow. I went to their website and according to it everything is setup correctly but obviously something isn't.

-Eric

[Poseidon]

Wyckyd1 has already asked, is she able to navigate to other sites or does the problem seem to be only with a selected few?

[yingling]

You can rule AT&T out. Sounds more like some sites have been added to restricted sites in IE settings somehow. Since you are able to access the site using IP and the IE settings (trusted & restricted sites) are based on the DNS name typically. Plus this problem is only with some websites, not all. Give AT&T a call if you like but it sounds like an IE problem on the local machine. Virus is always possible as mentioned above. I use Norton AV and it's far from perfect.

[eedmond]

Well, it isn't ATT because she got it somewhat working again by going through the ATT broadband homepage to yahoo mail. But she can't do it through Yahoo. Weird. I guess I will reformat her HD soon and install Win2k on it.

-Eric