[RESOLVED] Internet Explorer 5.0 problem

[jjcooper]

When I close ie 5.0 often it will give me a kernell error message. The message will not close -- it stays on the screen, although it does not otherwise cause a crash. I can even open another ie 5.0 window. However, when I go to shutdown, it hangs on trying to close that window and therefore hangs, even if I tell it to shut down the window.

The exact error message is as follows:

IEXPLORE caused an invalid page fault in
module KERNEL32.DLL at 015f:bff87eb5.
Registers:
EAX=c002f8d0 CS=015f EIP=bff87eb5 EFLGS=00010206
EBX=0557fb1c SS=0167 ESP=0553fff0 EBP=0554005c
ECX=00000000 DS=0167 ESI=8172a0ec FS=57c7
EDX=8172a0f4 ES=0167 EDI=00e9e740 GS=0000
Bytes at CS:EIP:
53 56 57 8b 30 83 7d 10 01 8b 4e 38 89 4d f8 75
Stack dump:

Thanks for the help,

JJ Cooper

[PJK]

Microsoft have this exact error message in their knowledge base. The number is Q155116 and the link is: http://support.microsoft.com/support...&SA=ALLKB&FR=0

Hope this helps

[LargeLarry]

I had the exact same problem. It was caused by advert.dll I deleted it and IE5 works fine again and doesn't crash when I try to close it. Do a find for advert.dll and try renaming it to advert.old and see if that works.

[mike private]

Hi,
Advert.dll is one of several causes for
"IE caused IPF in Kernal32" error message,
as are the items in Q155/1/16 and several other articles from MS.

And if you do find Advert.dll in Windows\System folder ,have a look here:
http://grc.com/optout.htm

It may apply to you.
If it doesn`t apply,it is info worth noting.

HIH,cheers