"unknown error" installing updates
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  1. June 6th, 2002, 11:12 AM #1
    amyb
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    Question "unknown error" installing updates

    I have a Workstation that needs M$ security updates installed. I select the updates and installation occurs and then I get an "unknown error" and please select the back radio button to download and install again. What could it be? At first I thought it was because service pack 6 was not installed. I installed that and then tried again. Theory was blown. Then I disabled the antivirus. Theory blown again. What gives?
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  2. June 7th, 2002, 11:19 AM #2
    techleet
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    Question

    Possibly a permissions issue? Are you logged in with admin rights?

    Check the event log!
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  3. June 7th, 2002, 12:37 PM #3
    amyb
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    That's what I thought at first, then I looked through the M$ knowledge base. Surprise! The subject was there. I'm not at work today, so I can't say what it was. On Monday, I'll give all the details and report if the solution worked!
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  4. June 7th, 2002, 05:28 PM #4
    techleet
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    Yeah! Lemme know how it turns out! <img border="0" title="" alt="[Wink]" src="wink.gif" />
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  5. June 11th, 2002, 07:21 AM #5
    amyb
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    The issue may occur in either of the following scenerios..IE is corrupted or certain system files are not registered properly..Will find out soon if the resolution (repair of IE) will work. Lucky me..
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  6. June 11th, 2002, 11:12 AM #6
    amyb
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    Well, it didn't work, and this is getting quite annoying. Maybe I would have to install IE6 on this computer and see if that works..
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  7. June 14th, 2002, 07:16 AM #7
    amyb
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    I had to upgrade to IE6, now can download updates.
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