Do you trouble shoot in more than one language?

**[NeoZeeD]** · March 14th, 2002, 11:25 AM

im chilean so im sappose to speak spanish but my spanish really sucks major @ss.

im with a customer trying to trouble shoot in spanish. so far i understand her better when she talks in spanish.

but do any of you guys talk more than one language when trouble shooting?

**[NeoZeeD]** · March 14th, 2002, 12:02 PM

woohoo i finished trouble shooting an emachine in spanish for a bad hard drive.

that was kinda hard

**MacGyver** · March 14th, 2002, 12:15 PM

My friend has Chinese Windows, so the only way I can get around is to remember exactly where things are, like a certain checkbox in a dialog. Fortunately the pulldown menus still use the same english letter as a menomic, so I'm not totally lost.

**Drone2903** · March 14th, 2002, 12:33 PM

Around here, french and English all the time.

**Matridom** · March 14th, 2002, 02:13 PM

[quote]Originally posted by Drone2903:
Around here, french and English all the time.

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ditto for me

**xschmittyx** · March 14th, 2002, 03:44 PM

I had use sign language once.

**WebHead** · March 14th, 2002, 04:06 PM

Yep,.. one time I had to do some heavy duty maintenance on a Japanese version of Windows 98 on a laptop for some Japanese customers back when I worked at TI. I couldn't read any of it, but just sorta had to go blindly by remembering where things were. It was actually kinda fun. I love a good Windows challenge like that.

**Deity** · March 14th, 2002, 05:42 PM

There were a few times that I had to troubleshoot in Spanish, but it was never required from me. I am far from fluent. I did run across a French version of Windows 95 once. I got about halfway through the installation before I realized anything was different.

**Imagenatas** · March 14th, 2002, 06:41 PM

[quote]Originally posted by MacGyver:
My friend has Chinese Windows, so the only way I can get around is to remember exactly where things are, like a certain checkbox in a dialog. Fortunately the pulldown menus still use the same english letter as a menomic, so I'm not totally lost.<hr></blockquote>

I had to do that for the Thai version of windows 2000. Nothing like setting up IP address just by place recognition. I also need to trouble shoot in Vietnamese and English for the users at work.

**Matridom** · March 14th, 2002, 08:19 PM

[quote]Originally posted by Deity:
There were a few times that I had to troubleshoot in Spanish, but it was never required from me. I am far from fluent. I did run across a French version of Windows 95 once. I got about halfway through the installation before I realized anything was different.

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I have cabs for win98SE french here.....

**AlienDyne** · March 15th, 2002, 05:17 AM

I have to talk or troubleshoot in English at least twice a week.

**NooNoo** · March 15th, 2002, 05:20 AM

Bout the most fun I had was telling an english speaking newbie over the phone how install a german program on german windows.... got there in the end. I have no clue why this person didn't request the english version since it was readily available.