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Thread: modem

  1. September 16th, 2000, 02:07 PM #1
    Araman
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    Question modem

    I have a customer who has a HP Vectra. They need it reloaded but have no drivers. The case locks on with a key ..which they have also lost. I can get everything except the modem identified. Is there anyway for me to ID the modem without getting in and looking at it? they have no idea what it could be
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  2. September 16th, 2000, 02:30 PM #2
    shawnMt
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    Does it have an OS installed at all so you can look at the modem in control panel, safe mode maybe? There are a few dos hardware identifiers - look through windrivers utils for one called diag95 and also the ultimate boot disk is in the weekly utils right now. It has a hardware indentifier also.

    If it's an older vectra it's probably a hardware isa that you could set up as standard modem. Just some thoughts...

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  3. September 16th, 2000, 03:21 PM #3
    pm4345
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    A lot of times when you are booting up, during post, the chipset of the modem is displayed before you go into windows. Something like "ISA Device"?!?!?

    Just a thought. I don't know how much that will help.
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  4. September 16th, 2000, 05:23 PM #4
    stupot71
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    was the modem installed when the PC was bought or was it a later instalation i thought Vectras only came with ethernet cards as they were primarily designed for business goto http://www.hp.com/desktops/vectra/
    it also lists the spec at the bottom if all else fails then to save all the hassle use an external modem and forget the one inside
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  5. September 16th, 2000, 08:03 PM #5
    Araman
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    no, os not installed
    Chipset not displayed
    Added later....still unknown
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  6. September 16th, 2000, 08:05 PM #6
    Araman
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    pci modem
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  7. September 19th, 2000, 07:51 PM #7
    speedbump
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    I recommend cutting torch to the lock.
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