Tech to User Ratio?

[Thunderwind]

I was wondering what the average ratio is for Tech vs user. At my place there are around 70 users and I am the only tech. How about you?

[King Grover]

normally there are 2 techs at this location for about 350 users. this week however, I am all by myself.

All by myself. all by myself. there was no-one around meeee, I was all by myslef.

[±Octavian]

Our IT department has 4 people. Management and every thing. So out of the four there are two of use that take care of about 130 machines and about 150+ people. About the ame as you have. And yeah it is rough sometimes.

[Who Me]

two of us to look after 350 of the oldest POS computers you have ever seen

[GHSTECH]

I am the only tech at a high school with 930+ students and 70+ teachers. We have about 350 systems. So I stay very busy.

[Milenko]

Originally posted by GHSTECH:
<STRONG>I am the only tech at a high school with 930+ students and 70+ teachers. We have about 350 systems. So I stay very busy.</STRONG>

Wow, I thought no one else was in the same boat as I am. I have 712 students and almost 100 teachers/administrators/staff using 326 machines hooked up to 7 NT 4 (soon to be 2000) servers.

Keeps me hoppin'

<IMG SRC="smilies/biggrin.gif" border="0">

[Damned Angel]

4 techs and over 120,000 machines......I hate my life

[corelogik]

Im not sure how to calculate the ratio since Im not corporate,. but I am the only tech, and its gets hairy at times,. specially Thu & Fri's since everyone wants it done by the weekend. I have an average of about 3-5 machines in the shop at all times.
(I know im a small service,. but it pays the bills <IMG SRC="smilies/biggrin.gif" border="0"> )

[JungleMan1]

Originally posted by Damned Angel:
<STRONG>4 techs and over 120,000 machines......I hate my life</STRONG>

30,000 machines a person holy @#$#! How many laptops in the bunch because I know you're good with laptops...

Well I am not a tech but I do have to look after 4 machines (including my own) that are very problematic.

[KINGofBLEH]

1 tech (me)=>190 machines=>230 users.

[CampbellD]

Hi All,

I am the only full time tech, my manager pitches in when it gets busy. 150PCs, 6 Servers, and 7 Offices.

I have read that Unisys recommends about 70 PCs per Tech.

[Milenko]

Originally posted by Damned Angel:
<STRONG>4 techs and over 120,000 machines......I hate my life</STRONG>

How can you possibly be responsible for 30,000 machines? Even if you spent a half a second working on each one, it would take you 4 hours to look at them all. Bump that up to say 10 minutes to actually work on them and that gives you 5000 hours to make it all the way around.
That's 3 quarters of a year.......

[thirdfey]

Originally posted by Damned Angel:
<STRONG>4 techs and over 120,000 machines......I hate my life</STRONG>

Geez, sounds like a small country. I have 20 users across 2 offices and then the 1600 customers that we have.

[MacGyver]

120K? What company could possibly have 120K machines? But beyond that point, only 4 techs?? <IMG SRC="smilies/confused.gif" border="0">

Originally posted by Damned Angel:
<STRONG>4 techs and over 120,000 machines......I hate my life</STRONG>

[sdrawkcab]

2 techs. 1 of us knows what he is doing (but we're not sure which one.) Who knows how many customers, if I add up all the in-shop repairs this year (over 1200) and new builds (about 800) with the on-sites (500, just a guess) I would get a ludicrous number... so I guess my answer is "I dunno"