Another reason why I LOVE NAV

[LaSERCHiPs]

Here's my problem...Norton antivirus and SIS 6326 video card (OS 98). I install NAV reboot then error unable to initialize the virus scanning engine database files...Norton help files say you need to update the video card drivers...Okay then, I do that; Update the drivers to the newest version...reboot machine and boots to a black screen with one vertical purple line on the far right side of screen. I remove norton and it boots fine...Any thoughts on how to fix this problem.

[DFW_Tech_Kenny]

Have you tried uninstalling NAV, updating the Video Card drivers, and then reinstalling NAV? We run NAV at work on NT 4 and haven't had any problems with the video cards. Not sure why NAV would even conflict with a video card... kinda weird if you ask me. <img src="confused.gif" border="0">

[LaSERCHiPs]

Yep...I think I have tried every different way possible...Now what I have is Norton installed, but it crashes every where. I click on anything error this and error that "You must reinstall Norton AntiVirus" And I know that If I do it won't reboot properly I get the Black Screen...
One thing I noticed it seems to have the updated definitions installed but I only did that once at the beginning of the day I have uninstalled the software about 6-7 times now...Do you know how to remove the definitions off the hdd

[KWB Teck]

After uninstalling Norton Antivirus. Delete the files you find at C:\program files\common files\symantec shared\virusdefs.
Then run regedit and delete the tree Hkey_local_machine\softeware\symantec\norton antivirus.

Reboot and you should have sucessfully removed it.

[LaSERCHiPs]

Thnaks for the help...problem solved...the cause was PC Anywhere and the common files between then such as live update software...Once I removed every thing made by symantec off the HDD and out of the registry; reinstalled NAV everything worked out great...thanks for the ideas and help removing the files...WCL