Shut-down problems

[3M]

Running Win98se,on a Abit KT7A-RAID,1.3G TBIRD,with 256m PC-133.When I go to shut down it hangs at the windows is shutting down screen.Shuts down fine in safe mode.Tried 98 shutdown supplement,no good.Also, tried turning off pci steering.It has nic,agp viper330,sound card,and 56k modem.HELP
Thanks Y'all <img src="confused.gif" border="0">

[Enlight2k]

Have you been to the microsoft knowledge base or also try this link

<a href="http://www.aumha.org/a/shutdown.htm" target="_blank">Shutdown Troubleshooter</a>

[JungleMan1]

What runs in the background?

I've seen some AV programs, or some programs on Compaqs (obviously you don't have one but you may have other programs which do this).

[Budd]

if it shuts down fine in safe mode its probably something running in the background. alt-ctrl-del and shut down everything but explorer and systray. then try shutting down. if it shuts down, its one of the running programs. if not, try updating your video drivers, hope this helped.

[Darren Wilson]

Reinstall the VIA 4-in-1's & the USB Filter Patch.

[CondoPC]

msconfig from the run line - fav for troubleshooting background apps

[3M]

Nothing in the back ground is causing it to hang.Will try via and/or updating video drivers,video drivers need to be updated anyway.
Again thanks to everyone!
3M

[sprkymrk]

We see that problem a lot here where I work. If the shutdown patch from MS doesn't work then this usually does:

On your desktop rightclick and choose new shortcut, then type in this line exactly but w/o the quotes:

"C:\Windows\Rundll.exe user.exe,exitwindows"

Name the shorcut Shutdown Now or something like that. When you want to shut down, double click this shorcut instead of using the Start-shutdown routine. Notice there IS a space between Rundll.exe and user but there is NOT a space after the comma, and exitwindows is all one word. Best bet just copy and paste that line without the quotes.

[Burnout]

Might be BIOS Version, have had problems similar to this and a BIOS Upgrade fixed it

[Stalemate]

[quote]Originally posted by Enlight2k:
<strong>Have you been to the microsoft knowledge base or also try this link

<a href="http://www.aumha.org/a/shutdown.htm" target="_blank">Shutdown Troubleshooter</a></strong><hr></blockquote>

That's a good one!

Here's what TechNet has:

<a href="http://support.microsoft.com/support/kb/articles/Q202/6/33.ASP?LN=EN-US&SD=gn&FR=0&qry=windows%2098%20shutdown%20proble ms&rnk=3&src=DHCS_MSPSS_gn_SRCH&SPR=W98" target="_blank">How to Troubleshoot Windows 98 Shutdown Problems (Q202633)</a>
<a href="http://support.microsoft.com/support/kb/articles/Q238/0/96.ASP?LN=EN-US&SD=gn&FR=0&qry=windows%2098%20shutdown%20proble ms&rnk=5&src=DHCS_MSPSS_gn_SRCH&SPR=W98" target="_blank">Problems Shutting Down Windows 98 Second Edition (Q238096)</a>
<a href="http://support.microsoft.com/support/kb/articles/Q239/8/87.ASP?LN=EN-US&SD=gn&FR=0&qry=windows%2098%20shutdown%20proble ms&rnk=6&src=DHCS_MSPSS_gn_SRCH&SPR=W98" target="_blank">Windows 98 Second Edition Shutdown Supplement (Q239887)</a>

...I think this is the fourth time I've posted these in answer to a question

[arokh]

I don't know if this will be of any use, but what I always do in this situation:

1. Turn off power management and set pnp os to no in the bios.

2. If that seems to do nothing, run the add-hardware wizard in windows and let it get rid of the acpi controller.

3. re-run the via 4-in-1 patch.

4. make sure there are no mapped network drives.

If that doesn't help, and you can't trace it back to any software, start tracing it to hardware. I once had a machine doing the same thing, it turned out to be a bad NIC. Replaced it, worked beautifully.

/|rokh