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April 22nd, 2001, 04:45 PM
#1
HP MyCD performed illegal operation
My cousin recently installed an HP 9150i CD-RW into her HP computer. Well the other day I get a call and she's telling me that her HP MyCD software will not work. I go over to her place and proceed to uninstall, and then reinstall the HP software. Well I still get the same error message that HP MyCD has performed an illegal operation. My question is there anyway to get the HP MyCD software working again without having the system restore cd?
Thanks in advance.
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April 23rd, 2001, 09:37 PM
#2
Registered User
What does the HP MYCD software do? Is it the burning program?>
UsePost2000
IT Consultant
A+, MCP, MCP+I, MCSA,
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April 23rd, 2001, 10:31 PM
#3
I have a hp burner of my own, and had some problems with the software too, i found it easier to download a different program (I went with Nero) than to fart around with Hp's.
Sorry i can't help you with fixing the existing one, but it could be any number of things
Never let the facts get in the way of a carefully thought out bad idea!
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April 23rd, 2001, 10:36 PM
#4
Originally posted by J189:
I have a hp burner of my own, and had some problems with the software too, i found it easier to download a different program (I went with Nero) than to fart around with Hp's.
Sorry i can't help you with fixing the existing one, but it could be any number of things
Hadn't thought of that, will give that a go and see what happens.
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April 25th, 2001, 08:34 PM
#5
I found HP customer support to be quite good, give them a try - it can't hurt.
As to your problem, I'd ask if anything was changed within the system, as I've found system properties to be quite imporntant to the operation of these devices.
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April 25th, 2001, 09:40 PM
#6
MegaMod
Just for grins, you might want to take a look at HP's website for your HP CD Writer. You will notice that there is an update for MyCD software dated 02/08/01. Might be worth a shot.
Good Luck!
DonJ
I'm good enough.
I'm smart enough.
And doggone it,
People like me!
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