[RESOLVED] Error in IE5.0

[PBase001]

When attempting to send a lnik via Tools > Mail and News > Send a Link....
from IE 5.0, I get the following error,

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An error occurred while attempting to open the Windows Address Book.

MAPI 1.0 (00000220)
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Same error appears when I try to send page.

On another machine with the same version of IE there was no problems. Both
machines using Windows 2000 Pro.


Recently we added a Exchange Server 5.5, Service Pack 3, if that will help. Thanks.

[QSECOFR]

Maybe try upgrading to IE 5.5 with the latest service pack. See if that helps.

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I wish they had Doom for OS/400...that would be some treat!

[PBase001]

Was my first thought as well, but someone using the same version of IE, both w/SP1, and didn't have the same problem.

[This message has been edited by PBase001 (edited January 18, 2001).]

[storm]

take a look in tools, internet options, programs tab and see if the e-mail program selected is the one you actually use.

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"no eternal reward will forgive us now for wasting the dawn"

[PBase001]

Yep, its using Outlook.

[storm]

hmmm, lets see, go into outlook, tools, options, mail format tab, settings and see that your mail is set to MIME and encode text is set to none.



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"no eternal reward will forgive us now for wasting the dawn"

[PBase001]

I've since upgraded to IE5.5 SP1 and did a repair with Outlook via the MS Office disc. But I get the same problem. I don't see the MIME option in the place you're referring, might be that I'm using the Workgroup or Corperate verison of Outlook, now that we have our Exchange Server online.

[Student^2]

Wasn't this (or something close) listed in the bugfix for the IE 5.01 upgrade? I would try that... Also check and see if the Office service packs / updates are installed on one and not the other.

[PBase001]

I already upgraded to IE5.5. The only thing I haven't tried is the Office SPs. I'll try it and let you know. The think is, I put both machines together personally, so I know that they have the same config, just one isn't capable of sending links and pages while the other can.

[Student^2]

I see... that being the case, I would assume something glitched during installation. Why not just ghost?

[QSECOFR]

It sounds like you've got a clobbered file. I'd agree with Student. Try Ghost.

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I wish they had Doom for OS/400...that would be some treat!

[mainframe]

try this:
uninstall outlook 2000, uninstall outlook express, reboot.
rename minet32.dll, minet32.ecf, inetcomm.dll, wab32.dll then reinstall outlook express, reboot.
close all programs, install outlook, test.

hope this helps.

[PBase001]

Thanks for the suggestions and I would like to ghost, but the company has enough different computers mixes that ghosting is not an option until a machine is return to be recycle. The person in my position perviously didn't image the machines and I don't want to disrupt people's machines for a new install. We are getting comformity with all new machines, but unfortunately, before I left Friday, another person came to me with the same problem.

Maybe I haven't given enough info. The machines having this problem (including mines) was able to send links and pages before switching from outside ISP email service to internal Exchange Server. A switch over was made to Outlook with each machine from an Internet install to a Workgroup/Corperate install. Everything was fine, except for the inability to send links and pages. And finally, if I didn't make it clear, my apologies, the error is a Outlook error. I'll try the Outlook uninstall and get back. Thanks for all the input so far.

[Student^2]

Of course, depending on your security settings and which security updates you have installed, Outlook WON'T send urls as a safety precaution. My wife is a virus magnet, so I constantly install security updates to her Outlook. After the last one ( or maybe the one before ), she pointed out that it was not sending urls.... maybe your problem too?

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"Most people would sooner die than think; in fact, they do so. "

- Bertrand Russell (1872-1970)

[QSECOFR]

Installing SR1 or SR2 for Office also modifies security settings that cannot be reversed without reinstalling Office. Just be careful. I installed SR1 and I couldn't receive an Access database via email.

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I wish they had Doom for OS/400...then the day would go much faster!