video artifact on dell insp 4000 lcd

[wkelly1]

I have a dell inspiron 4000 and on the lcd there is a verticle line about 2 1/2 inches from the left. i looks like white and multi colored lines about 1/4 inch in width.. is it possible the machine was not put back together correctly before i got it. or is something major wrong?

thanx in advance.

[jimmm33]

You may want to try digging around Dell's support forums. I remember reading there awhile back about an issue like you describe. I believe the cause was related to the keyboard hitting the screen while the lid was down.

Was it like this since you got it? Did is slowly appear? I have an Inspiron 8000 that rarely leaves the house so I don't close the lid very often. I try not to put weight down on the lid when it is closed.

[Damned Angel]

If your comfortable with opening it up, check the video connector cable. if its lose, this may be the problem. It may also be an indication that the LCD is defective.

I have seen this same type problem with 2 different Toshiba notebooks (only ones we sold and serviced at the time) and the resolve for both was to replace the LCD.