Audio Problems when playing games

[Robinbird]

Does anyone know why when I play games on my Compaque 5002US woth Windows ME, my sound keeps going off and on? I just put a SoundMAXII on here and it still does it.

[Mr_Miyagi]

could you post a little more information:

1) whats your computer spec is...

2) what game you're running..

3) whether there are any "warning condition !" in the hardware items section of the control panel/system utility (START,CONTROL PANEL,SYSTEM, HARDWARE)

4) what programs are running in the background (press alt-ctrl-del, once, and list all progs shown)

5) have you installed latest ME drivers for your new card?

[Robinbird]

1) Compaque 5002US
800MHz AMD Duron Processor
64MB Memory
40.0 GB Hard Drive
CD-Rom Drive
8 MB Nvidia TNT2
Vanta LT Graphics Card
56k Modem
10/100Mb PCI NIC
2)The games I am running are:
Trophybass 3D (by Sierra)
Mahjong Tiles (by Sierra)
Trophy Buck (by Sierra)
Ultimate Mahjongg (by ValuSoft)
3)There are no warning conditions in the hardware items.
4) Message Bar WinDrivers Forums
Explorer lexplor
Arupld32 Wnconnect
WnGsmserver Avconsol
Saicnfig Directcd
Devgulp Cpqeadm
Bttnserv Motmon
Pctvoice Hidserv
Systray Vsstal
Vshwin32 Printray
Systaskz
5)I think I have the latest drivers, but I'm not sure. I do have my computer set up for automatic updates.

Thank-you for respoding to my question. Hope to hear from you again soon.

[stupot71]

ME can do strange things to video and audio of games but I find it is usualy due to some kind of driver the latest driver for your computer is dated the 11th April 2001 and is here

also try defraging Me gets beat up pretty quickly

[Mr_Miyagi]

....i may be a little blind here, but because I cannot see a sound card listed, I presume its located on the mobo?

i am leaning towards a couple of things.

1) you only have 64mb ram... is this enough to play those games...?

2) if the sound is onboard it aint gonna be much of a thing! what is it actually and is that compatible.

3) maybe a silly question but is the hdd full up? (i.e. windows swap is having problems)


get back to me with some more answers.
cheers!

[Robinbird]

I talked to my brother-in-law over the weekend and he said it was my soundcard. But like you said the soundcard is part of the motherboard. I can't even find out what kind of freakin soundcard it is. Memory isn't a problem. We just got this computer about 3 months ago and I have tons of memory left. Also, these games worked just fine on my old computer which was a Packard 1995.
How do I re-install my soundcard?

[Mr_Miyagi]

well, a tip would be whip off the case lid and take a look at the motherboard. some of the chips will have writing on; you may find this will give a clue..

alternatively, i found this: http://athome.compaq.com/default.asp...&page=families

and after some searching -


Product Information for 5002US

Show Historical Drivers and Software Updates
Audio
Presario SoundMax II ADI 1881 Audio Driver for Windows 98 and ME SP17279
Supported Operating Systems: Windows 98, Windows ME 4/11/2001

Display
Presario nVidia Unified Driver for Windows 98 and Windows ME SP16210
Supported Operating Systems: Windows 98, Windows ME 12/21/2000

Modems
Presario PC-Tel Platinum Connect V.90 Modem Driver for Windows ME SP16792
Supported Operating Systems: Windows 98, Windows ME 2/21/2001

ROMPaqs and System Software
Presario Specific Models System ROM Update #2 for Models Sold in 2000 SP17211
Supported Operating Systems: Windows 98, Windows 2000, Windows ME 5/2/2001

Software Solutions
Compaq Knowledge Center Software Upgrade for Specific Presario Models SP17450
Supported Operating Systems: Windows ME 5/4/2001

Presario eService Security Update #2 SP17398
Supported Operating Systems: Windows 98, Windows ME 4/27/2001

Presario Fix for Disappearing Desktop Icons in Windows ME SP17394
Supported Operating Systems: Windows ME 4/23/2001

Presario Easy Access Keyboard Fix SP16463
Supported Operating Systems: Windows ME 1/9/2001

Storage
Presario QuickRestore Fix for Dual Hard Drives SP16624
Supported Operating Systems: Windows 98, Windows ME 1/24/2001



End User Replacement Parts Return Instructions 5/14/2001

End User Replacement Parts Return Instructions 4/26/2001



Warranty Document - US and Canada 6/20/2000


Click here to Order a
Softpaq and Driver Update CD


this is the link for the soundcard driver: http://web14.compaq.com/falco/sp_syn...&recid=SP17279

[Robinbird]

THANK-YOU THANK-YOU THANK-YOU!
I finally got it straightened out. I uninstalled SoundMAX II. Then I went to the website you mentioned and now everything seems just fine. You have been a very big help to me. I was just about to take this stupid thing back to Circuit City and tell them to shove it.

[Mr_Miyagi]

you're welcome. glad i could be of help.

just mention your appreciation to any moderator, cheers!

[Robinbird]

Well, seems to me I thanked you too quickly. That worked for a little bit, but then it started doing it again. My brother-in-law told me I needed to remove some things from my "start-up". I tried this by hitting Ctrl+Alt+Del and closing some of the programs that automatically start running when I boot up. This worked, but how do I keep them from even coming on when I boot up?
He said I really on need Explorer and my systems tray to be running.

[Cable Modem Tech]

go into start>programs> start up and delete anything from there that you do not want to start. that will take care of some of it... next step would be to try right clicking on some of the items in the sys tray and see if they have a disable function/// after that goto start>run type MSCONFIG and this will open system config. click on the start up tab and uncheck all the apps that are still running... just be careful what you are doing in there and do not uncheck anything that you wil l need for proper operation of the puter.... ok ok and then restart.... ME will tell you that you are using selective startup for trouble shooting purposes you can click on the dont show this agian if you want..... and thats all there is to it
hope it helps
CMT