[RESOLVED] Acer and Windows NT 4.0 (NOT!)
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Thread: [RESOLVED] Acer and Windows NT 4.0 (NOT!)

  1. #1
    buckeye_man
    Guest

    Unhappy Acer and Windows NT 4.0 (NOT!)

    If anyone can provide real help on this matter, I would really appreciate it!
    Here is the message I recently received from Acer concerning a PCI issue that I have (my name deleted, of course!):

    Dear Mr. (),

    Thank you for contacting Acer America. Acer does not recommend and will not
    support the installation of Windows NT on any Aspire. We have not tested
    it, and we have no data and no drivers.

    Thank you for using Acer for all your computing needs. We realize you have
    a choice of several computing companies and we appreciate the opportunity
    to serve you.


    Respectfully,
    Ronnie Bishop
    Acer America Online Technical Support

    Name: ()
    E-Mail: [email protected]
    Phone Number:
    Serial Number: 3600107704
    Part Number: 91AB662MC1
    DS Number: DSAB624001
    Date Purchased: 11/01/1999
    Subject: Configuration/Hardware
    Operating System: Windows NT 4.0


    Question / Problem:

    Desperately need info on the motherboard:
    V58XA, 97114-2, 48.38401.021
    Sticker in PCI socket:
    P/N 55.38401.131, S/N 81300632K Ver E
    Suspect problem with PCI bus, it will not recognize known working PCI
    modem. Need ALL info on this board and point me to any available PCI
    bridge driver downloads, etc.
    Thanks!

  2. #2
    Registered User Garfeild_Cat's Avatar
    Join Date
    Oct 1999
    Location
    USA
    Posts
    102

    Post

    The solution is simple (maybe ** )) your board is designed to work with win 9X which is a pnp based board.

    Win NT does not recognize most (if any with all the patches that have come out) plug n play features. The pci bus may be acting like a pnp feature.

    Also if there are any embeded systems (video, audio, etc...) they may work only with pnp and as I stated Win NT does not support PNP.

    The same goes for any expansion card (modem, video, sound, etc...

    DNRC- let the new world begin.

  3. #3
    Macmillium Joe
    Guest

    Post

    Hello,
    I try to find any info about your board, but I could not. This modem that you have, are you sure is not a "WINMODEM" ?
    I have one of this and I know that it does not have a "UART", so it needs the CPU to perform all transfers, which makes it very inexpensive and somehow slow when compare to others. Also it is not supported by DOS or WINDOWS NT, it is for W95/98 - that is why I am asking you. This info is available at http;//kb.indiana.edu/data/aepb.html?cust=2972.
    Please post results.
    Mac.


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