Repairing a friend's NEC Versa 2000C. Had new hard drive installed and the shop lost the drivers for the external 8X CD-ROM. Dissection of the unit showed that it was a Panasonic OEM, model CR-583-J sold under the name Creative. The box that it is mounted in has no name anywhere. I have contacted NEC, they have no suitable drivers available, Panasonic says to contact Creative and Creative said they do not make or sell external CD-ROMs such as the one that I have. Have tried to use SwissKnife downloaded from various sites and to no avail. Any ideas? Many thanks! ;-)