Will someone please explain this error message to me

[thxist]

For some reason, out of the blue, when I shut my computer down, an error message comes up. It says "dwwin.exe failed to intialize because the computer is shutting down." After I hit ok, a second pops up saying "drwtsn32.exe failed to initialize because windows is shutting down." Then the computer will shut down. What is going on?? I have not added any new software or anything, it just started this 2 days ago. I know drwtsn32.exe has something to do with Dr. Watson or something like that. Would someone please explain this to me and help me fix the problem? Thanx.

[Antimatter]

Are you using Norton Utilities?

[Matridom]

you may want to check your DR watson log file. It may give you some hints.

[thxist]

No, I'm not running Norton utilities. Also, there has not been a drwtsn32.log file created. I'm no expert, but it seems this dwwin.exe and drwtsn32.exe are crashing upon shutdown. How do I resolve this?

[jay015]

I believe that "dwwin.exe" is the "Microsoft Application Error Reporting" tool. It seems that an application is causing a problem & when the error reporting tool tries to log the problem, it crashes. If you have Office 2002, it might be a component of Office causing the problems. There is nothing else I can think of. Keep us posted!

[thxist]

I don't have Office 2002 or Office XP. Thanks for the replies, but the problem is still there. Could I just delete dwwin.exe, or would this cause system problems? Darren or Sowolu would you weigh in here?

[Radical Dreamer]

go to start>run type msconfig
then go to the startup tab and start removing things to see if that helps.

[thxist]

I really appreciate all the responses. However, none have helped the problem. I said screw, reformatted, put XP Home back on, and the same apps as before, ALL XP compatible. Everything worked fine, until tonight before I shut it down to go to bed. There ir was again: "DWWIN.exe DLL Initialization Failed. Application failed to run because the Windows station is shutting down." I hit ok and then this: "DRWTSN.exe DLL Initialization Failed. Application failed to run because the Windows station is shutting down." Will someone please help me here. I am pulling my hair out. This did not happen to me with 95, 98, or even ME. Now, once again, it is popping up everytime I shut down. There are so many experts in here. I'm sure someone can help me. I have tried everything that has been mentioned. And like I said, after a reformat and clean install it still does it.

[kato]

I was only able to find one reference to this problem when doing a newsgroup search
<a href="http://groups.google.com/groups?hl=en&th=d07ca778d4e5bb7c&rnum=1" target="_blank">http://groups.google.com/groups?hl=en&th=d07ca778d4e5bb7c&rnum=1</a>
In this case the problem was gravis experience beta software. So if you're running that, try unistalling it. If not, who knows?

[thaynejo]

I know it has been a while, but there is a solution. If anyone is still having this problem, I need you to post what is listed in your registry at the following locations:

HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/Current Version/Run

and

HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows/Current Version/Run

The solution will be there.

[futuretech]

dwwin.exe is the "Microsoft Application Error Reporting" tool.


This means that there is a program you are running that is crashing during
system shutdown. When the crash occurs the OS launches dwwin.exe to report
the error, however the window station is shutting down and so the
application can't launch.


Your problem isn't with dwwin.exe, you need to figure out what application
is actually crashing at shutdown.


To do so:


To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.


To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

[Daisy]

I just got a used Toshiba M35X-S114 and after installing Norton and Microsoft Office it now flashes "ICQLSRP.exe.DLL and says failed to initialize because window station is shutting down." I would be glad to post what it says in the registry, but I can't figure out how to get to the location you mentioned. Also the post just above this one mentioned this problem but I couldn't get the "run.exe" to find his location either. thanks.

I know it has been a while, but there is a solution. If anyone is still having this problem, I need you to post what is listed in your registry at the following locations:

HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/Current Version/Run

and

HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows/Current Version/Run

The solution will be there.

[futuretech]

ICQLSRP.exe.DLL This looks like a file installed by ICQ chat client. If you have it installed try removing it and see if the error goes away.

[Daisy]

hey futuretech,
you're right! thanks for the help and the fast reply.

[the_scarlet_pimperne]

Hey thaynejo

I am also having problems with the error "dwwin.exe" at shutdown.

As requested back on 12th October, here is a copy of my registry at the following locations;

======================================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"NvCplDaemon"="RUNDLL32.EXE NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"DisplayTrayIcon"="C:\\WINDOWS\\System32\\TrayIcon .exe"
"CTHelper"="CTHELPER.EXE"
"AsioReg"="REGSVR32.EXE /S CTASIO.DLL"
"SoundMan"="SOUNDMAN.EXE"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Omnipage"="C:\\Program Files\\ScanSoft\\OmniPageSE\\opware32.exe"
"Opware12"="\"C:\\Program Files\\ScanSoft\\OmniPagePro12.0\\Opware12.exe\""
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroChec k.exe"
"RemoteControl"="\"C:\\Program Files\\CyberLink\\PowerDVD\\PDVDServ.exe\""
"WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe"
"iTunesHelper"="C:\\Program Files\\iTunes\\iTunesHelper.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"Deskup"="C:\\Program Files\\Iomega\\DriveIcons\\deskup.exe /IMGSTART"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc. exe /STARTUP"
"gcasServ"="\"C:\\Program Files\\Microsoft AntiSpyware\\gcasServ.exe\""
"AVG7_EMC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgem c.exe"
"Ulead Quick-Drop"="\"C:\\Program Files\\Ulead Systems\\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\\Ulead Quick-Drop 1.0\\Quick-Drop.exe\" WINDOWCALL"
"USIUDF_Eject_Monitor"="C:\\Program Files\\Common Files\\Ulead Systems\\DVD\\USISrv.exe"
"MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE 4.0\\SetHook.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_04\\bin\\jusched.exe"
"Ad-watch"="\"C:\\Program Files\\Lavasoft\\Ad-aware 6\\Ad-watch.exe\""
@=""
"Norton Ghost 9.0"="C:\\Program Files\\Symantec\\Norton Ghost\\Agent\\GhostTray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

=====================================

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.ex e"
"H/PC Connection Agent"="\"C:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE\""
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
"updateMgr"="C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1"

======================================

Any thoughts would be appreciated

Cheers