Drive problem

[Raffaz]

Ive been having a few problems booting my pc up. Where ive had to restart it a few times to get it going. I tried a few things to sort it, and then i tried replacing the drive, and it hasnt had a problem since. Im just wondering what would cause the drive to do this, i ran Maxtor diagnostics on it and it said everything was fine. Is there any way i can save this drive, or should i bin it?

[NooNoo]

It may be that your drive has a problem with the boot sector, or bad sectors, many quick diagnostics will not see that. Scandisk thorough is also not terribly good.

I have "saved" odd hard drives by using the zero fill utilities that are available for your drive. This writes zero's to every part of the drive, obliterating partitions and any virii lurking. Then I use them as also ran drives, I never quite trust 'em again If its in warranty try and get it rma'd - if not, then spinrite may be able to help you.

[silencio]

I ran IBMs diags on one of my GXP75 drives. The diag claimed it was fine. I, however, couldn't format it with anything. If they send it back without replacing it I'm going to return address it to somebodys vertical smile.

[Ruslan]

What exactly the harddrive (model),by the way?

[Raffaz]

The model is a maxtor 4K040HZ, if thats any help.

[Raffaz]

Ive just re-tested the drive 3 more times, and it has an intermitant fault with the SMART self test(failed 2 out of 3). Does anyone know of a contact number for Maxtor in the UK, so i can RMA it? Cheers.

[shamus]

</font><blockquote><font size="1" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">Originally posted by Raffaz:
<strong>Does anyone know of a contact number for Maxtor in the UK, so i can RMA it? </strong></font><hr /></blockquote><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">This was the only # I could find close to you:

Europe, Middle East, Africa

Hours of Operations:
Monday through Thursday 8:30am-5:00pm
Friday 8:30am-4:00pm Greenwich Mean Time

Languages Supported: English, French, German
Telephone: +353-1-204-1111 (Dial from ANYWHERE)
01801 62 98 67 (Dial in GERMANY only)
08 25 31 43 22 (Dial in FRANCE only)
Fax: +353-1-286-1419
MaxFax: +353-1-204-1122

[freddy]

ring <a href="http://www.scan.co.uk" target="_blank">www.scan.co.uk</a> or <a href="http://www.dabs.com" target="_blank">www.dabs.com</a> (long wait on phone line) , they will both give u a telephone No.

good luck.

[Raffaz]

</font><blockquote><font size="1" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">Originally posted by freddy:
<strong>ring <a href="http://www.scan.co.uk" target="_blank">www.scan.co.uk</a> or <a href="http://www.dabs.com" target="_blank">www.dabs.com</a> (long wait on phone line) , they will both give u a telephone No.

good luck.</strong></font><hr /></blockquote><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">Do i not need to be a customer to get information from them?

[freddy]

no