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February 18th, 2003, 12:34 AM
#1
Voice Over IP
Lads / Lasses,
Anyone got some VOIP experience?
We have 3 sites, with around 600klm between each. With the number of long distance calls going between each site every day, we're thinking about moving to VOIP for inter-office comms.
Now, I haven't played with this at all myself, so any advice would be greatly appreciated.
What do we need to get this started?
Im looking at bandwidth now, we should have 1.5meg down, 256k up at all three sites, which is about as good as its going to get down here
What gear should I be looking at ? Ideally, looking for good "bang vs buck" outcome, not prepared to pay more just for a brand name, etc..etc..
Cheers in advance all, appreciate it.
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February 18th, 2003, 01:21 AM
#2
Registered User
"I feel like one of those mass murderers on death row. I never understood how the hell they got more chicks than I did. Now I know. They sold crap on eBay." -- Anonymous ebayer
"I figured out what's wrong with life: it's other people." -- Dilbert
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February 18th, 2003, 01:42 AM
#3
Cheers dude, 'preciate it.
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February 18th, 2003, 02:10 AM
#4
Registered User
Two other good sources are www.nwfusion.com and http://www.cisco.com/warp/public/10/.../peclogin.html but the cisco site only works if your company is a cisco partner.
Deliver me from Swedish furniture!
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February 18th, 2003, 09:48 AM
#5
Avatar Goes Here
This is how we run our call center for the isp I work for. We have a T3 connection just for the call center, so I cant comment on how good that BW is gonna hold up, but so far, we have very little downtime (the only bit we have is due to the $hitty switch and a guy that always wants to tweak it)
We have cisco phones and a phone client by interactive intelligence. We use plantronics headsets (pretty expensive, bout $150 per set.)
All in all, its great if you can afford the initital investment
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February 18th, 2003, 10:43 AM
#6
Registered User
Originally posted by Radical Dreamer
This is how we run our call center for the isp I work for. We have a T3 connection just for the call center, so I cant comment on how good that BW is gonna hold up, but so far, we have very little downtime (the only bit we have is due to the $hitty switch and a guy that always wants to tweak it)
We have cisco phones and a phone client by interactive intelligence. We use plantronics headsets (pretty expensive, bout $150 per set.)
All in all, its great if you can afford the initital investment
Yeah but since its only 2 lines (one to each branch from the main office) you still think that that bandwith wouldn't hold a call? The only place that might have a problem is the main office where the other 2 lines tie in (that is how they work correct?) Anyways just curios.
"I feel like one of those mass murderers on death row. I never understood how the hell they got more chicks than I did. Now I know. They sold crap on eBay." -- Anonymous ebayer
"I figured out what's wrong with life: it's other people." -- Dilbert
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