Voice Over IP

[EvilCabbage]

Lads / Lasses,

Anyone got some VOIP experience?

We have 3 sites, with around 600klm between each. With the number of long distance calls going between each site every day, we're thinking about moving to VOIP for inter-office comms.

Now, I haven't played with this at all myself, so any advice would be greatly appreciated.

What do we need to get this started?

Im looking at bandwidth now, we should have 1.5meg down, 256k up at all three sites, which is about as good as its going to get down here

What gear should I be looking at ? Ideally, looking for good "bang vs buck" outcome, not prepared to pay more just for a brand name, etc..etc..

Cheers in advance all, appreciate it.

[Gollo]

Maybe check Iptelephony.org?

[EvilCabbage]

Cheers dude, 'preciate it.

[silencio]

Two other good sources are www.nwfusion.com and http://www.cisco.com/warp/public/10/.../peclogin.html but the cisco site only works if your company is a cisco partner.

[Radical Dreamer]

This is how we run our call center for the isp I work for. We have a T3 connection just for the call center, so I cant comment on how good that BW is gonna hold up, but so far, we have very little downtime (the only bit we have is due to the $hitty switch and a guy that always wants to tweak it)

We have cisco phones and a phone client by interactive intelligence. We use plantronics headsets (pretty expensive, bout $150 per set.)

All in all, its great if you can afford the initital investment

[Gollo]

Originally posted by Radical Dreamer
This is how we run our call center for the isp I work for. We have a T3 connection just for the call center, so I cant comment on how good that BW is gonna hold up, but so far, we have very little downtime (the only bit we have is due to the $hitty switch and a guy that always wants to tweak it)

We have cisco phones and a phone client by interactive intelligence. We use plantronics headsets (pretty expensive, bout $150 per set.)

All in all, its great if you can afford the initital investment

Yeah but since its only 2 lines (one to each branch from the main office) you still think that that bandwith wouldn't hold a call? The only place that might have a problem is the main office where the other 2 lines tie in (that is how they work correct?) Anyways just curios.