Lost Password..for Logon

**nunob** · July 7th, 2003, 12:19 PM

A customer doesn't know the username and password he created for his new XP machine. I tried admin and guest accounts but was unable to log in under either without a password. Is there anyway to get around this or will I be reloading the OS?

**NooNoo** · July 7th, 2003, 03:43 PM

If its a fresh load, a reload is the way to go. Otherwise do a search on this forum for adminstrator password - any utilities you use at your own risk.

**geoscomp** · July 7th, 2003, 03:59 PM

When you say you tried admin, did you try admin under safe mode?..this one doesn't show up in regular mode, and usually doesn't have a password applied unless the user logged on in safe mode and created one.

**nunob** · July 7th, 2003, 06:11 PM

I tried the administrator account in safe mode with no password but the end user had configured a password. So now I am at a loss wonder if I can pull the drive stick it in another xp machine and take ownership of the files as administrator on my machine with no password? Any ideas would help greatly thanks guys.....

**NooNoo** · July 7th, 2003, 08:02 PM

yep that would work too.

**DocPC** · July 7th, 2003, 08:06 PM

**geoscomp** · July 8th, 2003, 08:57 AM

For someone that wants passwords on all his accounts this end user doesn't seem to have a very good memory

**nunob** · July 8th, 2003, 10:09 AM

Well I pulled the drive installed in my system took ownership and got all his stuff back what a pain in the butt. I cant believe that he put a different password on everything and then couldn't remember any of them even the cmos had one on it talk about paranoid lol. Thanks for all the help!

**DocPC** · July 8th, 2003, 10:22 AM

You're welcome.........

**delmer_1** · July 8th, 2003, 01:12 PM

I know I am a little late on this one...but i have use this utility on several computers now and it has worked like a charm every time.

http://home.eunet.no/~pnordahl/ntpasswd/

I have used it on PCs running NT4 Workstation and XP Pro.

basically you download the .iso file and burn it. it is a bootable linux based utility that can reset local passwords. It is fairly easy to use, and works great. Has saved me from reloading 3 different computers in the last 6 weeks. It may be too late this time, but every so often someone has a problem like this, and this application is a great solution.

**NooNoo** · July 8th, 2003, 01:16 PM

This is why you use these things at your own risk!

DANGER WILL ROBINSON!
If used on users that have EFS encrypted files, and the system is XP or later service packs on win2k, all encrypted files for that user will be UNREADABLE! and cannot be recovered unless you remember the old password again

**delmer_1** · July 8th, 2003, 01:26 PM

yes, there are risks. But here, we dont use encrypted files. SO i figured it is either this, or reload windows. so i will try this...if it doesn work, i just have to load windows again.

I should have mentioned the risks involved, but anyone who knows enough to do something like this, should know enough to read the instructions/warnings before just trying an application they dont know about.

**NooNoo** · July 8th, 2003, 01:29 PM

Originally posted by delmer_1

I should have mentioned the risks involved, but anyone who knows enough to do something like this, should know enough to read the instructions/warnings before just trying an application they dont know about.

Oh, how I wish that were true....

**delmer_1** · July 8th, 2003, 01:37 PM

good point...sorry for putting you all at risk.

**kpataska** · July 9th, 2003, 09:22 AM

I have used it to clear NT/2k/XP admin passwords. It works great! We don't use EFS here - we warn against it for data loss reasons.

I need to get some business card size CD-R's and cut it to them and give them to our support staff as I don't live here - I just work here.

Kenny P.
Visualize Whirled P.'s

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