I am having a problem installing nortons antivirus 2003 on my computer. During the installation it returns the following error:
Error 1301. Cannot create the file ." A Directory with this name already exists. Cancel the installation and try installing it to a different location.
Now you can either abort this or ignore it. Aborting it rolls back the installation and ignoring it carries on with the installation, however, after the reboot nortons will not start and returns an error. This error relates to corrupted files being: ccIMScan.dll and DefAlert.dll.
I have tried to copy these files from another working installation, but still the same error. I have removed the installation countless times using both Windows uninstaller and RNAV2003.
I have tried reinstalling windows over itself, however this did not help. I tried installing IE6, but I receive an error after the reboot mentioning that the following files are corrupt: tdc.ocx and vgx.dll
I have recompiled the registry by exporting it and rebuilding it using regedit /c, this also did not help. A new installation of Windows into a different folder works, but it does not solve my problem with the old version of windows.
Any ideas on this problem? The OS is Windows 98 Second Edition.
Instead of version 1.1, you might want to try version 2? The switches below will force it to at least renew it's own files which is almost as good as uninstalling and reinstalling?
InstMsiA.exe /T:c:\msi\ /C
Thanks for the switches go to Symantec
I find that in order to get rid of Norton I have to use Find files for both 'nort' and 'syman', then a good registry cleaner and all this after I run norton's uninstall and their special 'get rid of me' app. NooNoo is on the right track I believe, some .msi files think that they are running from the Windows\Installer folder when they are not and visa versa sometimes. Go to that folder and right click some of those files for right click choices you won't believe. Also hit Properties for the low down on just what the msi or msp is about.
Instead of version 1.1, you might want to try version 2? ...
1.1 is for 95/98 & 2 is for xp/w2k ...
M$ installer (MSI) issues are a pain in the butt ... you need to have a fully patched up system before you install anything - stuff 'erroneously' installed while all the patches aren't present can present difficulties in subsequent re-installs.
Windows Installer version 2.0 is contained in Microsoft Windows Server 2003 family and Windows XP. The Instmsi.exe file is the redistributable package for installing or upgrading to Windows Installer version 2.0 on earlier operating systems.
This technology is available as a redistributable for Windows Installer version 2.0, from the SDK Update site. Two packages are available at this site. One is for installing or upgrading to Windows Installer version 2.0 on Windows ME, Windows 98, and Windows 95. The other package is for installing or upgrading to Windows Installer version 2.0 on Windows 2000 and Windows NT 4.0. These packages should not be used to install or upgrade Windows Installer version 2.0 on Windows Server 2003 family and Windows XP .
So what operating system was this then ? ... I'm all confus-ed now ...